The standard of hotel classification should be based on its luxury and service.
In order to promote the development of tourism, protect the interests of tourists and facilitate the comparison between hotels, the international community has made some regulations on hotel grades. From 1950s to 1960s, according to the hotel's construction equipment, hotel scale, service quality and management level, a relatively uniform grade standard has gradually formed. Tourist hotels are divided into five grades, namely, one-star, two-star, three-star, four-star and five-star hotels.
One-star: simple equipment, with two basic functions of food and shelter, can meet the simplest travel needs of guests and provide basic services. It belongs to the economic level and meets the needs of tourists with poor economic ability.
Two stars: the equipment is average. In addition to the basic facilities such as guest rooms and restaurants, there are also comprehensive service facilities such as business department, post and telecommunications, beauty salons, etc. The service quality is good, which belongs to the general tourism level and meets the needs of tourists. Take the agate two-star hotel in Bordeaux as an example. * * * There are seven floors, 148 rooms, each room has two beds, and the area is 13.5 square meters (including a 2.5 square meter bathroom with toilet, bathtub and shower head). There are hot and cold air equipment, carpets, telephones and furniture in the room, which are simple, cheap and economical.
Three-star: fully equipped, not only providing accommodation, but also comprehensive service facilities such as meeting room, recreation hall, bar, coffee shop, beauty salon, etc. Each room covers an area of about 20 square meters, with complete furniture, refrigerator and color TV. Good service quality and high charging standard. Can meet the needs of middle-class and above tourists. At present, this medium-level hotel is the most popular in the world, with a large number.
Four-star: luxurious equipment, perfect comprehensive service facilities, many services, excellent service quality, attention to indoor environment art, and provision of quality services. Guests can not only get advanced material enjoyment, but also get good spiritual enjoyment. This kind of hotel is usually called a first-class hotel internationally, and the charges are generally higher. It mainly meets the needs of upper-class tourists and mass tourists with higher economic status.
Five-star: it is the highest-level tourist hotel. The equipment is luxurious and the facilities are more perfect. In addition to luxurious guest room facilities, service facilities are complete. Various restaurants, large banquet halls, conference halls and comprehensive services are relatively complete. It is the center of social activities, conferences, entertainment, shopping, entertainment and health care. With beautiful environment and high service quality, it is a kind and happy small society. The charging standard is very high. It mainly meets the needs of celebrities, managers of large enterprises, engineers and technicians, officials, experts and scholars attending international conferences.
There are exceptions, such as Burj Khalifa in Dubai, which is 7 stars. It is the highest in the world, and this is not in the category of stars. Burj Dubai is the most luxurious hotel in the world and the second largest city in the United Arab Emirates, namely Dubai.