Current location - Recipe Complete Network - Catering training - What is the purpose of the service industry?
What is the purpose of the service industry?

The purpose of the service industry is:

To serve each of your guests, help them solve their problems, and do their own things. Actually, it's that simple. Change all systems around customers.

Service plays an important role in the development of enterprises. Service is a sharp weapon in the competition of enterprises. In practice, the essence of service is carefully interpreted, and "customer is God" is regarded as the service creed. In sincere service for customers, the characteristics of enterprises are highlighted, and "serving customers" is given new ideas and contents, so as to continuously pursue excellent service and add weight to the success of enterprises in the competition.

as a service industry, its main point is whether your services are in place and whether consumers are satisfied with people's services.

Extended information:

Requirements of service industry:

1. Standardized service: no rules, no Fiona Fang. No matter which line or industry, it is necessary to have its own norms.

2. Emotional service: Emotion is an important gene of human behavior, which greatly affects people's thoughts and behaviors. Especially in today's materialistic, fierce competition and increasingly weak emotion society, emotional factors have become a very important and unique reference factor for the production and operation of an enterprise.

3. thoughtful service: thoughtful service is not only manifested in the great efforts of manpower, material resources and financial resources, but also in the inconspicuous details.