Current location - Recipe Complete Network - Catering training - How to refute the view that "flight attendants are not just waiters"?
How to refute the view that "flight attendants are not just waiters"?
Stewardesses and waiters in catering and hotel industries are not the same thing. The stewardess is familiar with all kinds of equipment on the plane, so she didn't say anything. Waiters in restaurants and hotels don't know how to save heart patients, but stewardesses do. They know how to give birth and medical assistance to pregnant women without a doctor, but flight attendants can; If the plane encounters an emergency, ordinary flight attendants don't know how to teach passengers to prepare for forced landing. If the cabin loses pressure, ordinary flight attendants don't know how to use safety masks. If the plane is forced to land, ordinary flight attendants don't know how to get all passengers off the plane in 90 seconds, and so on.

The stewardess will be responsible for your safety, but the ordinary waiter will not. After professional study, flight attendants have different services and different knowledge. In fact, the flight attendant profession itself belongs to the service industry, and its purpose is to serve passengers well. When passengers need them, they will stand up for the first time. As for what customers call them, in fact, they just don't care, just do their job well.

For new flight attendants, they are relatively energetic and may not adapt to their own names, but for some flight attendants who work longer hours. Overworked and exhausted, they no longer have time to think about so-called names. They want to know when they can finish their flight and go home early. They care more about the tone of the passengers than the address. It is better to call the waiter politely than to be impatient.

I don't think it is necessary to object to passengers calling flight attendants waiters. If you have time to argue, you'd better do your work and service well. In addition to service, flight attendants also have safety considerations, but passengers often see flight attendants responsible for providing meals. Passengers don't know that all kinds of security checks and preparations are made by flight attendants before boarding the plane. Since the passengers boarded the plane, everything has been done by the flight attendants. In fact, this work is much more complicated. Ordinary waiters can't do it.