Therefore, there may be many personal ideas and suggestions in terms of customer service and feedback of customer suggestions, the use and management of equipment and facilities, and the improvement and optimization of restaurant production and service workflow. How to put these ideas and suggestions to business leaders in a clever way, and how to make business leaders adopt and recognize their own suggestions? Let's share the topic of how catering staff skillfully give suggestions to business leaders. From the standpoint of our catering staff, no matter whether our suggestions are to improve the working process or environment of the enterprise or to show our talents and abilities through suggestions, such a proactive work starting point is good. I believe that business leaders also understand and support us to actively make suggestions for the development of the enterprise, but we employees must also realize that only the adopted suggestions are good suggestions. Then, how can we make our personal suggestions be adopted by business leaders? If employees want our personal suggestions to be adopted, they need to pay attention to the following points: First of all, employees should do a good job of research and make a feasibility analysis of the suggestions before presenting them. Many people who actively advise employees are "newcomers", or newcomers who have just entered catering enterprises, or elderly people in enterprises, but they have just entered new jobs. These employees usually like to criticize and suggest the new working environment with their past experience or experience, but ignore the investigation and analysis of the organizational environment. Any existing enterprise has its inherent logic of existence, the so-called "existence is reasonable", and the unreasonable phenomena are also caused by specific historical or objective environment. Therefore, in such an environment, it is obviously not feasible to put forward some suggestions that are reasonable in theory and equal to a thorough transformation of the current environment in operation. Feasible suggestions are usually small-scale improvements to local problems, specific problems and the most urgent tasks that need to be solved at present, and are gradually optimized from shallow to deep. In this case, people of insight should not expect to solve the problem through one suggestion, but should start with the link that is the easiest to implement and can solve the current problem, and solve the problem step by step through multiple suggestions. Secondly, the proposal should be composed of theoretical analysis, data or fact statement, goal setting and resource demand. If you want decision makers to adopt your proposal, assuming that the proposal itself is feasible and necessary, then the proposal must answer the potential question in the minds of decision makers: what to do? Why? How? What do you need? In view of the fact that the readers of "suggestions" usually have heavy work and limited time, it is best to tell the decision-makers the main contents and intended goals of "suggestions" in the order of the above questions, and then analyze them, state the facts and put forward requirements. Moreover, the text of "suggestions" is best to be simple and clear. For some suggestions that have to be long due to complex problems, it is best to add a directory or index, and the first article is an overview and brief. Of course, as the initiator of the proposal, you must be mentally prepared: once the proposal is adopted, you must bear the responsibility for the realization of your proposed goal. Third, employees' suggestions should be "hard work, light talk", and at the same time, they should be practitioners of their own suggestions. Sometimes, due to various reasons, your suggestion may not get a response for a period of time. If you have full confidence in your suggestion, then do the work first within your power. Actions are always more convincing than words, and you may not be able to do it perfectly within your power, but you can show the rationality of your suggestions to decision makers with phased results. And when the decision-makers realize this, your advice will be invaluable. At the same time, through small-scale practice, you can also find out the details that may not be comprehensive in your previous thoughts, and correct and improve them when the decision makers discuss your suggestions, so that when the decision makers adopt the suggestions and ask you to be the implementer of the suggestions, you will have a well-thought-out plan. Finally, pay attention to the organizational structure of any enterprise, and don't make suggestions easily. Because your superior's superior doesn't know the details of your work very well, he will ask his subordinate, that is, your superior for advice. At this time, if your superiors know that you have overstepped your level, they will be very unhappy. If your superior is a headstrong person, then you either choose to change jobs or choose other ways to convey information. Unless your superior personally asks for you, it is always the best policy to go beyond the above. Our employees should also grasp the following principles before making suggestions: Principle 1: Before making suggestions to the leaders, you should have a comprehensive and detailed understanding of the advantages and disadvantages of the boss's decision, so as to analyze the disadvantages of his ideas face to face when making suggestions to him; Of course, in addition to this, it is also important to clarify your own ideas, and it is best to form complete written materials, so that when you give your opinions to the leaders, you can be justified, convince them and accept your suggestions. Principle 2: Choose the right time and find the right time to communicate face to face with leaders. As long as your suggestion is concrete and feasible, a wise leader will consider it. Principle 3: Never have a direct conflict with the leader, no matter whether the final leader adopts your suggestion or not, I hope not to have a direct conflict with the leader; Understand: The final decision is still in the hands of the leaders. Besides, how can I make suggestions to the leaders? 1. Admit that the boss is responsible and respect the boss's ideas; Seriously review your own ideas and improve your own ideas; 2, more practical, more research, so that every time your advice is the result of thinking twice before you act, and in peacetime to ensure that your advice has a high "success rate." 3. Be sure to use written form, fully express your thoughts in the suggestions, and be very concise and to the point, without fancy articles, and be able to withstand scrutiny. 4, can't use oral form, oral expression must be insufficient, and there is no guarantee that you are listening attentively at that time. 5, choose the right time to report face to face, even in the form of slides. In addition, to make suggestions to business leaders, you can try the following "crooked tricks": 1. Say your suggestions as his pioneering work. Try your best to make your suggestion come out of his mouth. Kiss his ass for a while, and then suggest to him after you get into the state. Don't let him feel that you are better than him, otherwise he won't accept any good suggestions, because your contribution will make him more embarrassed. Don't tell him that such and such practices are used by his peers, otherwise he will find out all kinds of reasons to refuse. 6. Be sure to describe your suggestion as an idea to understand the leadership thinking. 7. Put forward suggestions in the form of asking for advice and guidance from the leaders with the attitude of the mentally retarded. 8. The opposite of calling your suggestion the object of his jealousy or exclusion. 9. Take an official who is bigger than your leader as a token and make your suggestions. If you let him know that you are the "lineal" of a high official, all suggestions will be much smoother. Even if you give him a hint, he will "play" your suggestion well and do it seriously. Xiaoming's personal comments: Being good at making suggestions is one of the qualities that a good employee should possess, because only an employee who is loyal to the enterprise and has a strong sense of ownership will actively put forward his own valuable suggestions for the better development of the work and the enterprise. Of course, a basic premise of our employees before making suggestions is to do their own jobs well. Because only by doing our own essential work well can we be more confident when making suggestions, and our suggestions will really take our work as the basic starting point, and the chances of such suggestions being adopted will be greater. Four basic rules of effective communication between managers and employees: How to optimize the personnel combination of restaurants, how to improve the management insight of restaurant managers, how to establish an effective employee incentive mechanism, leadership skills of middle managers in chain catering enterprises, employee personality survey and ability development table design example, employee training program of a chain catering enterprise (complete set)