I. Overview of Main Work
In the past year, under the care and guidance of leaders and colleagues, we have made some achievements through our own efforts, but there are still many shortcomings. Looking back on this year, I summarized my work as follows:
(a), the front desk reception work
Mainly responsible for the reception and introduction of (1) visitors: (2) the daily hygiene of the president's office and lobby; (3) the print inspector of the printer; (4) Sending and receiving letters and faxes; (5) attendance management and statistics and submit them to the finance department; (6) Reservation of hotels and restaurants; (7) Pay the property fee and electricity fee of the Group in time.
(2), file management work
The main contents of the archives of the group company: (1) the originals of the group company and its subordinate road and bridge companies and real estate companies; (2) Scanned copies and photocopies of relevant certificates of construction companies, coal mines and power plants; (3) The original and photocopy of the personnel certificate of the group company, mainly including: project manager certificate, third-class safety officer certificate, builder certificate, etc. ; (4) Relevant honorary certificates of the group company; (5) Some contracts of group companies. The archival work mainly manages and registers the above certificates, so as to facilitate the exchange of certificates between the group company and its subordinate enterprises, and handle the certificates that the company needs annual inspection on a regular basis.
(3), office supplies management
The work is mainly responsible for the sorting, statistics and registration of office supplies of the group company. Check the office supplies warehouse every month and count the quantity and amount of the remaining items in the book.
(4), fixed assets management
Mainly responsible for the statistics, registration and management of fixed assets in the group company, mainly numbering the fixed assets of the company to facilitate the management of fixed assets inside and outside the group company. And regularly check whether the fixed assets are damaged, and regularly count the fixed assets every year to find out the quantity.
(5), other work
1. Change flowers regularly and pay the rental fee of the group company regularly;
2. The Group made an agreement on hotel management, signed a housing agreement with three-star hotels in Xi 'an, and incorporated the hotels that signed the agreement into the book;
3. Daily reception of guests and purchase of fruits and flowers;
4, group company health maintenance;
5. Purchase some office supplies;
6. Assist other colleagues in the comprehensive office to complete the corresponding work;
7. Business communication with subordinate companies.
Second, shortcomings in the work.
Xxxx this year, I have made remarkable progress in all aspects of my work, had more direct contact with the business of the group company, and made some contributions to the daily work of the group company, but I still have many shortcomings in my work, broken down as follows.
1, not careful about your work. Such as the management of office supplies, after the monthly inventory, the consumption of office supplies by various departments and individuals should be counted into a table and reported to the superior leaders for approval;
2, the attitude at work is not positive enough. First, there is no planned arrangement for the work to be done, which sometimes leads to inefficiency; Second, the work is somewhat lax, and there is no good work image for new colleagues. In view of the above two points, the following requirements are put forward for future work. First of all, the work should be careful, so that the work can be done more carefully. Moreover, for tomorrow's work, we must make good arrangements the day before yesterday. Ask the superior supervisor to see if there are any other work arrangements for tomorrow, so that the work can be orderly and the work efficiency can be improved. Second, we should strengthen our demands on ourselves in our work. Work style should be rigorous, attitude should be correct, and establish a good work image for other colleagues. In the future working days, we should strengthen our requirements for ourselves and make a modest contribution to the development of the company in terms of work attitude and work efficiency!
Three. Advice to the office
I have been in the company for more than a year. Although I am not the first employee of the group company, I have witnessed the growing process of the group company step by step. Under the leadership of President Li and other leaders, the group company is developing in a fast, efficient and healthy direction step by step. However, the establishment of the group company is not timely, and there will be some shortcomings in its development, which are summarized as follows:
1, personnel flow is too fast. Excessive staff turnover in the company will cause some work of the company to be unable to be completed smoothly, and there will be a lot of repetitive work, which will make the work inefficient; At the same time, the resignation procedure is not perfect enough, which will leave many jobs blank.
2, job responsibilities are not clear enough, there is always uneven distribution of work, some people are very busy, some people are very idle.
3. The content of training should be diversified. Facing the characteristics of group companies, it is necessary to diversify training, not only in management, but also in other aspects, such as finance and finance, which are powerful for the company's development.
The above points are my suggestions to the company. I don't know if they are accurate, but from my point of view, the development of the group. The company is developing slowly, and some shortcomings are inevitable. We grew up together. This is just a process of growth. I hope the leaders can give a reasonable solution after seeing it, so that our group company can go further and better!
Xxxx is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings in my work in the past year, do a good job in the new year and contribute to the development of the company. Grow together with the group company * * *, and wish the group company better and better development, prosperous performance and further development!
Summary of corporate office property management II. This year, under the direct command of the leaders of the head office, with the help and support of brother departments and grass-roots units, all comrades worked hard in unity and successfully completed many tasks, such as secretarial propaganda, personnel labor, staff training, property management, logistics services, public security and so on, especially in uploading and distributing, providing decision-making basis for leaders, strengthening property management, implementing diversified wage reform programs, etc.
First, firmly establish a sense of service.
To sum up, the office's job is to serve the company's leaders, departments and grass-roots units, as well as the employees. Relatively speaking, comrades in the office are hard-working, with small officials and many things to do; Not much money, more criticism, less praise. I think there is a more accurate statement. The office is an angry bag, a kicked ball and a watchdog. There is another sentence that I think it is more accurate to summarize the office work, that is: I will speak first when the leader speaks, and see if the microphone rings; I will go before the leader to see if the road is smooth; The leader didn't taste me first to see if the food was cold; Give me a hug before the leader hugs me to see if the young lady is ugly.
Especially the comrades in charge of property, their work is related to the immediate interests of employees, and they are often easy to offend people, because they should not only consider the interests of employees, but also safeguard the interests of the company, and at the same time strive to reduce waste and save money. In terms of logistics service of our office 200x, I think the greatest achievement is to transform all the water and electricity in the company's 204 dormitory, Yinhe Road dormitory and 14 building into market power supply and water supply, which has made great contributions to the company's further strengthening property management, opening up markets and saving expenses. In the process of changing water to electricity, under the pressure of misunderstanding by some employees, we were constantly scolded, besieged and even beaten, but all our comrades involved in this work could patiently explain in detail, sometimes running more than a dozen legs for the work of a family. In the process of changing water to electricity, Comrade Wu Yongfa received the most unfair treatment. He is often busy from 6 am to evening 10, and is often scolded by some people. For this reason, whether all comrades in the office can be indifferent to fame and fortune, love their jobs and make selfless contributions is one of our key concerns. Therefore, we should constantly remind everyone to firmly establish a sense of service, correct working attitude, and understand that their jobs are a window to the outside world of the company. Their words and deeds and every move are related to the image of the company, and there should be no carelessness or mistakes. The sense of service we are talking about actually requires the office staff to be loyal to the company's cause, be conscientious, work hard, seek things without profit, offer without asking for anything, and be able to bear the hardships of life and work.
Secondly, to establish a sense of service is to consciously unify the service for the superior and the service for the subordinate, grasp the inherent laws of office work in complicated and trivial daily work, strive for initiative in passivity, and strive to improve the quality and level of service. Comrades in charge of labor and capital work have also made outstanding achievements in this regard and have been in a state of high tension and busyness for many years. Our company has 2 16 full-time employees, 7/kloc-0 retired employees and nearly 1,000 temporary workers in various construction companies. They can not only handle the two-way choice of college students and the employment procedures of all kinds of personnel in time, but also make job changes and grading. Timely handle all kinds of technical titles and technical level training, application for promotion and salary change procedures; Handle the adjustment procedures of wage standards in time; Timely and accurately print the monthly salary payment form of on-the-job personnel; Handle employee medical insurance and employee endowment insurance procedures in time; Handle the retirement procedures of employees in time and do a lot of detailed work in the qualification management of the company. It can be said that most comrades in our office can be as diligent and practical as xx and others, and they have done well in all aspects, but some people have not done enough, and their work is not practical, serious and irresponsible, thus affecting the reputation of the office. In 20xx, we will continue to strengthen this work and never let a comrade fall behind.
Second, strengthen organizational discipline and keep up with the pace.
How to run the office efficiently depends to some extent on whether there is strict discipline, which requires every comrade in the office to have a strong sense of responsibility. However, in our work, we found that some comrades are irresponsible, procrastinate and often arrive late and leave early. In view of the existing problems, we officers should first start from ourselves, set an example everywhere, do what others ask, and resolutely do not do what others ask. We also hold departmental meetings, have individual heart-to-heart talks and other forms to help and teach, constantly strengthen ideological and political work, and strive to improve everyone's political and ideological quality and professional quality, so that everyone has a strong sense of professionalism and a sense of responsibility to forget personal interests, and do everything assigned by the leaders selflessly and conscientiously, as if doing things for their own families.
Especially in fleet service: in the case of heavy tasks, few vehicles and some vehicles in poor condition, the tasks are well completed, the vehicles are well maintained, the driving is safe and the working attitude is good. The driver comrades obey the work arrangement, work hard, and have a high sense of responsibility and dedication. I am always on call, whether on weekdays or holidays. Generally speaking, most comrades in the office have been able to perform their duties conscientiously and responsibly this year, and have been able to complete their own work and temporary tasks well without any problems.
Three, do a good job of unity is the guarantee for the office to carry out all the work.
The office is the external window of the company. Everyone's actions, words and deeds will often affect the image of the department and even the image of the company. In particular, the tasks we undertake are complicated and trivial. In many things, we not only need individuals to have the ability to work independently, but also rely on collective strength, collective wisdom and cooperation to accomplish one thing. Therefore, doing a good job of unity and fully mobilizing everyone's enthusiasm is the third content we focus on. So far, the office has done a good job on the issue of unity. Everyone can trust each other, understand each other, help each other, and jointly complete every task assigned by the company, whether at work or in life. Of course, in our usual work, we sometimes encounter some bumps and bumps. Our main concern is how to guide us to work hard and seek common ground while reserving differences. Conflict is not terrible, the key is how to treat it correctly. At present, a good atmosphere has been formed in the office, that is, if there is anything wrong in the work or when we cooperate with each other, or if we have any ideas or opinions, everyone can be honest with each other, sit down and talk it over, communicate with each other and reduce misunderstandings. However, on the issue of unity, we are not trying to build a harmonious society. Stick to it, criticize it, and never be soft. At the same time, we have warned you many times not to say anything that is not conducive to unity, work, office and company development.
Fourth, the existing problems:
At present, the biggest problem in the office is that the quality of personnel is uneven, and the professional level and sense of responsibility of a few people need to be further improved and strengthened, which can not meet the requirements of efficient and fast-paced work in the office.
Verb (abbreviation for verb) Work plan for the second half of the year:
1, continue to strengthen the study of political and professional knowledge, and strive to improve the overall quality of office staff;
2. Strengthen property management and strive to be a "housekeeper" in line with the principle of strict economy, increasing revenue and reducing expenditure;
3. Further improve work efficiency and service quality.
Summary of office property management of the company Looking back on the coming 20xx years, my work is also experiencing extraordinary. In February, I returned to Yufeng with pure emotions. I started a new environment, and my work materials were wrapped in familiarity and unknowns, which prompted me to make more efforts to learn and challenge. A few months have passed in an instant, and the work is proceeding in an orderly way. At the end of the year, everyone should sort out the past and plan the future. At this moment, I will summarize my work in the past year as follows:
I. Property service work
Property management mainly includes all occupancy matters, daily maintenance, complaint handling, fees, infrastructure equipment maintenance, environmental sanitation, and pest control for new owners; There are also study and training, inspection by higher authorities, etc. 20 15 collection of management fees, the main work of the management office when the problems of residential facilities and equipment are rectified. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, with the full cooperation of colleagues in various departments of the property company, some work was successfully completed.
Second, the work of the office.
Office work is also one of my work areas. I have a lot of work. To deal with complicated and trivial work, we need to strengthen our work consciousness and pay attention to speeding up the pace of work. Improve work efficiency. Mainly do the following two aspects: 1. Data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. Twenty archives management work. After arriving at the management office, the systematic and standardized management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting, classify and file the files, and register them well.
Third, do a good job in the financial work of the management office
Be patient and meticulous in financial work. Since I took over the financial management, I have carefully checked the financial accounts, cleaned up the financial relations, strictly implemented the financial system, and made every account well, ensuring the balance of payments. First, do a good job in every entry and exit account. I can record and register every entry-exit account according to the classification rules of accounts. At the same time, carefully check the bills and make detailed records. Second, do a good job of monthly routine reconciliation. According to the financial management system, I refine the income and expenditure of the month, prepare financial statements regularly, and reconcile the accounts in time according to the company's requirements. There are no omissions or misstatements. The third is to control expenses reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and assisting the leaders of the management office in financial management. In the recurrent expenditure, strictly control procurement, consumption and supervision, prevent extravagance and waste, and put forward some reasonable suggestions.
Four, responsible for the green maintenance of the park.
At present, the shortage of greening personnel is in winter, and the greening situation in the park is even more severe. Mainly do the following two aspects: first, do a good job in the greening of the park and the daily maintenance of facilities; The second is to clean up the road and every corner in time, eliminate snow, and do a good job in handover and acceptance.
I recommend it carefully.