2. Finance Department. There are cashier, accounting group and cashier group.
3. engineering department. There are strong electricity group, weak electricity group, water heating group, computer room and woodworking group.
4. Ministry of Security. There is a monitoring center and a security department.
5. Sales Department. There are room sales department, office sales department, banquet reservation department, art department and planning department.
6. Housekeeping. It can be divided into two departments: 1 vestibule. There are two housekeeping departments: concierge, front desk, room reservation, cashier, business center, switchboard and lobby manager. There are personal assistant cleaning department, flower shop, room service center, room service, staff dormitory and laundry room.
7. Food and Beverage Department. There are Chinese restaurant, western restaurant, backyard, housekeeping department, Muslim restaurant and special restaurant.
8. Member clubs. There are member sales department and service department.
9. Recreation Department consists of bath center, hair salon, health club, bowling, tennis court, bar, special bar and box.
Purchasing department. Under the purchasing department, warehouse.
The above projects were established according to the five-star plan. According to the scale of the hotel, those with similar functions can be managed in a unified way. For example, finance can be merged with purchasing, recreation department can be merged with member clubs, or sales department can be directly established with housekeeping department, catering department and recreation department according to first-line sales points. The second line is divided into logistics departments, unifying the rest.
Hotel management is very complicated, that is, to keep up with the trend of the times, the development of the industry, but also to play its own characteristics. There are quite a few books to refer to. More practical, you can join a hotel chain; At present, leading hotels or hotel groups in various regions have hotel management companies, which can entrust the daily management to the company, and the rest, such as finance, investment and development direction, are all responsible for themselves.