New touch screen pos machine
1. Before using the POS machine, it is necessary to check whether the power supply is connected, whether the printer and the host computer are connected normally, and whether the POS printing paper is installed.
2. At the end of business every day, the operator should perform "day-end treatment". It is especially important to note that when the POS machine needs to be replaced for some reason, it must be turned off and replaced after the "day-end treatment" is completed.
3. Don't charge the cardholder repeatedly because of repeated swiping. During the transaction, if the purchase order is not printed, the operator should first select the "reprint" function; If the voucher cannot be printed after re-printing, he should select the function of "Query Current Transaction" to query the batch number and merchant serial number of the transaction, then turn off the power supply, check whether the printer is connected correctly, and select to print a specific record for processing after re-plugging.
If you still can't print, check the balance on the POS machine, and then check with the UnionPay customer service center whether the transaction has been reversed. If the reply is really successful, you can copy the consumption elements on the POS consumption list, and the cardholder can take away the goods with his signature or cancel the transaction. Don't swipe your card again at will to redo the transaction, otherwise it will deduct the account for the cardholder repeatedly.
4. If you fail to swipe your card during the transaction, you need to press the required transaction code key again to avoid mistaking other transactions for "consumption" and causing repeated deductions.
5. Enter the cardholder's password. In order to ensure the security of transactions, cardholders need to enter the correct bank card password when they trade at public POS machines. If the cardholder's bank card has no reserved password, the operator directly presses the "OK" key of the POS machine to conduct the transaction, and the transaction is successful.
6. Don't forget to ask the cardholder to sign the shopping list. If the cardholder's signature is inconsistent with the reserved name on the back of the card or the letter of the name on the front of the card, you can check with the issuing bank.
7. The transaction type on the printed purchase order should be carefully reviewed to avoid changing "consumption" into "pre-authorization" or "return" into "consumption", resulting in wrong accounts.
8. Return transactions can be returned in whole or in part. If the return is unsuccessful, do not refund the cash or let the cardholder take the goods at will. You can handle it according to the POS prompt, or you can contact the maintenance personnel of UnionPay.
9. Don't just plug in the communication line. The communication interface of POS machine is a special interface (line port), so don't confuse each other.
10. For debit cards and cards of member banks that have not signed a manual card pressing agreement, the card pressing transaction is invalid and the issuing bank will not recognize it. Therefore, do not accept the pressure card.
Cashiers can use the cash register to collect money, return goods, exchange goods, make inquiries, discount and cancel transactions, among which the functions of return goods, exchange goods and discount can be set to be controlled by the manager. The basic operation flow of cashier's daily work can be divided into startup, entering sales, saving spare parts, executing sales, closing accounts, quitting sales and shutting down. Determined by the sales function of the system, the cashier must enter his password correctly on the computer, and can enter the cashier sales state normally after being confirmed by the system. During the sales process, all the accounts will be automatically recorded under the cashier's account until the sales exit and disembarkation. Payment methods of sales settlement can be divided into RMB, cheque, credit card, gift certificate, etc.
Operating steps of pos machine
edit
Sales operation of pos machine
Pos machine sales
① Scan and read the barcode information of commodities with a scanner.
At this time, the name, quantity and price of the goods for sale can be seen on the cashier screen, and the price of the goods can also be displayed on the customer display screen.
(2) Other commodities can repeat the above operations. When there is only one similar commodity, it can be scanned directly.
(3) In the process of collection, you can press the Subtotal button to display the subtotal amount of the goods at any time.
(4) When the final sales amount is confirmed, you can press the Total button to settle the collection.
Payment method of pos machine
Payment methods are divided into cash, check and credit card for customers to choose from.
① Cash payment
If the customer's payment is equal to the purchase amount, you can press Enter directly; otherwise, press Enter after entering the paid amount. At this time, the system will automatically print the bill, open the cash drawer and display the amount of money that should be given to the customer. After the cashier receives the money, changes the money and closes the cashier drawer, the screen will automatically return to the sales state, and the sales process is over.
② Check payment
When paying by check, the system will ask for the check number. After entering the check number, the system also needs backup. Put the back of the check on the plane of the printer, press Enter, and the system will automatically print the backup book and bill. Open the cash drawer and the cashier puts the check in the cash drawer. After closing the cash drawer, the screen returns to the sales status and the sales process ends.
③ Credit card
When using credit card for payment and settlement, if the mall and the bank do not realize real-time transfer, the system will continue to ask about the type of credit card within the limit allowed by the bank or after authorization. Press Enter after selection, and the system will continue to ask for the card number. Brush the card number in the magnetic card reader of the cash register, and the screen will return to the sales status. The sales process is over, and the next step is to go through the formalities of pressing cards and signing.
Cashiers have to check out before they leave work every day. Input the cash, check amount and credit card amount in the cash drawer into the cash register, and the cash register will record the cashier's work at this stage and print out the cashier's sales report, reflecting the profit and loss of income, so as to carry out handover, handover, payment and settlement.
In the past, the conventional cash register in the retail industry could only handle simple sales operations such as cashier, invoice and checkout. The management information obtained is extremely limited, limited to the basic statistics of total sales and departmental sales.
For general retail stores, there are no basic business information such as gross profit analysis, single product sales data, unsalable goods, commodity inventory and turnover rate of tens of thousands of commodities. The introduction of POS system is mainly to solve the blind spot of retail management mentioned above.
POS system can not only provide accurate sales information, but also grasp the inventory of all goods in the store through sales records for reference by purchasing departments or link with EOS system.
POS machine pos settlement
Settlement through POS system should go through the following steps:
Pos machine settlement
(1) The barter cashier system of the local barter agent or special customer inputs the purchase or consumption amount of the buyer member into the POS terminal; (2) The card reader (POS machine) reads the authentication data of the magnetic stripe on the advertising barter card and the member number (password) of the buyer;
(3) The settlement system sends the input data to the supervision account of the center;
(4) After the settlement data processed by the advertising barter cashier system is confirmed, it shall be signed by the buyer's member. Buying and selling members and barter agents or special merchants each keep a receipt stub, and the barter agents or special merchants mail the receipt stub to the barter company;
(5) After the barter company confirms that the buyer has received the goods or media services, the settlement center will allocate the barter quota. Complete the settlement process
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.