I worked in KFC for six years. Here's the thing. You can only call the front desk and ask the front desk to transfer it to you. You also have to tell who you are looking for, otherwise you won't transfer it to you.
You can check the local 114 to find the phone number of Yum! Brands' headquarters, which is their front desk. Every region has headquarters, such as the headquarters of three eastern provinces in Shenyang, which is located on the 7th floor of Holiday Inn, and the headquarters of North China Market in Beijing, which is also located in.