2, understand the customer. As an operator, want to get wealth through the catering business, you should understand the customer, know what the customer wants, what the customer is interested in. If you just follow your own ideas and do not contact the customer's needs, so the catering business must not do long. Play the characteristics. Nowadays, a variety of novelty food and beverage brands are endless, in this case, catering brands want to stand out from the rest, we must give full play to their brand characteristics, and constantly cultivate their own characteristics.
3, good at listening. A lot of restaurant operators do business is very self, everything is according to their own ideas, neither understand the consumer, but also not willing to accept the consumer's suggestions. This is very unfavorable for the development of the catering brand, as a catering brand operators, we should take the opinions of consumers seriously. Constantly improve themselves.