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Case study of reception scheme for 2121 conference.

The scheme is a specific, thorough and highly operable plan from the aspects of purpose, requirements, methods, methods and progress. The following is my carefully collected conference reception plan. Let me share it with you and enjoy it.

reception scheme 1

1. Full service project

1. Exhibition planning: planning, organization and operation of various exhibitions, fairs and expositions.

2. To undertake special conferences, annual meetings, ceremonies, opening ceremonies, receptions, exhibitions, etc. of various enterprises and institutions.

3. Undertaking international conferences in China, including industry, professional or expert conferences.

4. Organize going abroad to participate in various meetings, appointments, visits, visits and other activities.

5. To undertake business meetings, ordering meetings, new product promotion meetings, board meetings of group companies, awards and evaluation meetings, customer associations, etc.

6. To undertake various types of business investigation meetings.

7. Implementation of training meeting plan.

8. Undertaking conference activities according to the customer-defined planning scheme.

2. Single service items

1. Meeting service: assisting the organizer to choose the meeting place, providing etiquette, public relations and secretarial services for delegates, and coordinating and managing meetings.

2. Exhibition: booth construction, venue layout, exhibition rental, video and audio equipment rental, etc.

3. Conference reception: provide pick-up and drop-off service for delegates and sign-in service for delegates.

4. Hotel reservation: provide domestic hotel reservation service at preferential prices and book preferential rooms in various places.

5. Dining arrangement: arrange special catering services at preferential prices, and purchase local local products at preferential prices.

6. Ticketing service: provide round-trip air tickets, train tickets and boat tickets booking services for delegates; The consignment agent of conference exhibits, and the conference representatives inspect the after-care service at the end of the tour.

7. Entertainment arrangement: arrange entertainment and activities with local characteristics for delegates.

8. logistics services such as visiting, visiting, traveling and inspecting after the meeting.

Reception plan 2

1. Psychological preparation

(1) Sincere heart, let the other party feel that they are welcome and valued.

(2) the spirit of cooperation. When you see your colleagues entertaining guests, you should have the spirit of active assistance, and you can't ignore them because they are not your own guests.

(3) Have some etiquette knowledge. Pay special attention to the relevant etiquette in reception, negotiation and banquet.

2. Material preparation: Material preparation includes environmental preparation and office supplies preparation, and general manager office is mainly responsible for it.

(1) environmental preparation. Make every effort to create a clean, tidy, bright, beautiful and odorless reception environment. Including the front desk, reception room, office, corridor, stairs, etc.

(2) preparation of office supplies. For example, in the lobby, simple and harmonious seats are prepared for guests. The reception room, tables and chairs are arranged neatly, and the desktop is clean. A photo of a successful large-scale public relations activity is hung on the wall, and some information about the company is put on the desk to improve the credibility of the company. In addition, tea sets, tea leaves and drinks should be well prepared.

3. Preparation of business knowledge and ability, that is, the development history of the enterprise, product characteristics, specifications, types, establishment of various departments and the situation of leading employees; It is also necessary to prepare some relatively complete information, such as the names, locations and contact information of local hotels, places of interest, tourist routes and entertainment places, and the political, economic and cultural situation of this city. Mainly by the administration department and marketing department.

4. Understand the basic information of the guests, including the number, name, gender, age, position, nationality and religious beliefs of the guests, so as to determine the reception specifications and make reception plans. Mainly by the personnel department, planning department, finance department is responsible for.

after a quick understanding of the basic situation of foreign guests, it is necessary to make the following three main preparations according to the actual situation: determining the reception specifications, drawing up the schedule, and providing funds. Including the people who meet at the airport or station, the types and quantities of goods to be greeted, special escorts and full-time escorts; The specifications and place of the banquet; Hotel level, room standard, etc. The specific contents involved are: (1) the main accompanying personnel; (2) main staff; (3) Accommodation place, standard and number of rooms; (4) the time, standard and number of people for the banquet; (5) Time, place and participants of meetings and talks.

in order to let all relevant personnel know their tasks in this reception activity accurately, arrange their own time in advance, and ensure the smooth progress of the reception work, a form is made and issued to all relevant personnel:

1. Personnel arrangement table: including time, place, matters, main personnel and accompanying personnel.

2. Schedule: including date, time, activities, places, accompanying personnel, etc., generally listed in a table.

3. Expenses for reception:

Including

(1) Working expenses: renting conference rooms, printing materials and other expenses;

(2) accommodation fee;

(3) catering expenses;

(4) Labor expenses: lectures, speeches, overtime and other expenses;

(5) transportation expenses;

(6) expenses for visiting, sightseeing and entertainment;

(7) souvenir fee;

(8) publicity and public relations expenses;

(9) Other expenses.

reception plan 3

1. theme of the meeting:

to be determined

2. meeting time:

21_ year x _ day to 21_ year x _ day

3. meeting place:

_ x hotel.

iv. environmental layout

(I) layout of the off-site area

The surrounding environment of the hotel: light pole chess screen, LED screen publicity, light box screen and floating in the air.

(II) Layout of main areas in the venue

1. Banners, pick-up cards and flowers related to the airport and railway station.

2. The hotel (hotel lobby, check-in room, conference room, dining room) will be decorated with theme painting, water sign, guide sign, desk sign, flower arrangement and banner.

V. Contents of the meeting

Session I

(1) Meeting time: X, X and X

(2) Meeting place: to be determined (conference hall for 211 people)

(3) Meeting contents: to be determined

(4) Meeting arrangement: Meeting supplies: white paper, pen, teacups, paper towels

4) venue atmosphere: water tag making, background painting (X-day, X-day), wireless microphone, background music, X-stand

(5) Group photo after the meeting: Time: Before the end of the meeting, tell everyone not to leave in a hurry, go downstairs in order and take a group photo at the designated place.

Location: On the steps outside Kempinski Hotel (steps replace chairs)

Seats can be arranged for the leaders, and the leaders' names are affixed on the seats, so you can sit accordingly.

dinner in the second section

(1) dinner time: the evening of X day, X month, 21 (specific time to be determined)

(2) dinner place: restaurant to be determined

(3) dinner mode: table-surrounding or buffet

(4) dinner arrangement: outdoor: empty (8) (empty

indoor: stage construction, stage background painting, stage decoration, cold flame installation, lighting and sound, and special effects.

Dining table layout: table flowers and table labels (introduction of dinner arrangement)

Reception of the third session

(1) Work content

1. Meeting process planning;

2. Compile and print the conference reception manual;

3. Airport, railway station and other ports provide window shuttle service;

4. Reception of pre-registration and distribution of articles;

6. Assist in hotel accommodation and meal service;

7. provide vehicle deployment and service during the conference;

8. Provide booking service for airplane (car) tickets;

9. Provide professional receptionist services;

11. Provide services for other official activities as required;

11, provide logistics, local products purchasing and other services;

(II) Organization and responsibilities

1. Responsibilities of the comprehensive coordination group:

(1) Responsible for the preparation of documents such as the overall reception plan;

(2) To be responsible for information collection, collation and other external contacts of participating delegations;

(3) Be responsible for the overall docking with the Organizing Committee;

(4) To be responsible for the airport pick-up (car pick-up) arrangements led by provinces, cities and the Organizing Committee;

(5) Be responsible for organizing and leading all participants in the reception work to communicate and coordinate;

(6) responsible for the preparation of the reception service manual; 2. Reception Service Group

Responsibilities:

(1) Responsible for the pick-up of guests, with professional Datang protocol team members holding flowers to pick them up.

(2) To be responsible for carrying out the preliminary itinerary, number of participants, round-trip time and specific intention of the participants in specific contact with foreign countries;

(3) To provide reception service personnel, accommodation, catering, transportation, internal meeting organization, inspection tour, logistics and other meeting services for the delegates;

(4) According to the actual situation of the guests, provide specific arrangements for pick-up and drop-off, station; Hotel room arrangement; Detailed schedule for attending the meeting; Other official activities of the guests and specific arrangements for three meals; During the meeting, the deployment of vehicles and the ordering of plane (car) tickets; Organization and leadership of reception service personnel;

(5) Responsible for assisting guests to register before they check into the hotel. (after receiving the guests, register the names of the room keys prepared in advance, give them to the guests, and send them into the room, where flowers, tea breaks, meeting procedures, etc. are arranged)

(6) Responsible for compiling the reception service manual in conjunction with the comprehensive coordination team;

3. Service Support Group

Responsibilities:

(1) Responsible for the arrangement of relevant activities of the reception service group, such as taking photos at the meeting site, debugging the projector before the meeting, checking whether the other party's materials (PPT) are uniformly copied and played normally, shorthand arrangement and meeting location arrangement.

(2) Be responsible for all logistics support for the staff of this group.

Post-meeting inspection of the fourth session

1. Post-meeting inspection:

1. If the organizing committee of the conference arranges a meeting inspection after the meeting, please confirm the number of people and the route in advance. We will distribute the departure time, boarding place and route arrangement to each guest.

2. If the post-meeting inspection is voluntary registration, there will be a consultation point for the post-meeting inspection route registration in the hotel lobby. (self-care)

2. Local tour service (21 people or more per car) (off-season quotation)

1. One-day tour on the eastern route: Terracotta Warriors and Horses, Huaqing Pool, city wall, lunch price: 298/ person; 2. One-day tour on the western front: lunch price of Ganling, Yongtai and Famen Temple cultural scenic spot: 381/ person; 3. One-day tour in the city: city wall, forest of steles, Big Wild Goose Pagoda, lunch price: 211/ person; The above quotation includes tickets, fares, tour guide service fees and a standard Chinese meal in 31 yuan. 4. Two-day tour on the Eastern Line: Terracotta Warriors and Horses, Huaqingchi, Huashan, 3: 11 am, 3: 11 am accommodation, cable car up and down price: 781/ person. 5. Two-day tour on the Northern Line: Huangdi Mausoleum, Hukou Waterfall, Yan 'an Baota shan, Memorial Hall, Zaoyuan, Yang Jialing, 3: 11 am accommodation price of Yan 'an three hotels:

Second, other services:

If you need any other services, we will provide you with better services. 1. Professional etiquette reception: provide professional etiquette or Datang protocol guards according to the specifications. 2. Booking catering can be provided. 3. Booking service: The return information of the guests will be collected in advance and recorded. After booking the tickets, the guests will be informed that they can go directly to the airport with their ID cards. Charge standard of pick-up and drop-off machine.

Remarks: overall pick-up arrangement will be made according to the arrival time of customers' flights

Reception scheme 4

(1) Pre-meeting work:

1. Negotiate with the conference organizer.

2. Provide conference reception planning scheme and quotation to conference organizers.

3. Invite the conference organizer to inspect the conference venue on the spot.

4. confirm the conference reception plan with the conference organizer.

5. sign a conference reception contract with the conference organizer and ask for a deposit by the way.

6. Prepare meeting materials. (including inviting relevant leaders, news media, press releases, reception materials, business services supporting meetings, public relations etiquette, translation, communication and secretarial services. )

(2) Follow-up work:

1. Airports and stations: special personnel and special buses will pick up the station in batches as required.

2. conference hotel site: conference secretary distributes conference materials and receives visitors.

3. The conference secretary assists in the venue layout and conference services.

4. The conference secretary shall assist the conference group in confirming and distributing rooms, confirming VIP rooms and sorting out and recording relevant information at the conference reception (check-in). Assist in the distribution of conference present and fruit in the room.

5. Confirm the meal time, menu, standard, form, drinks, primary and secondary tables and other related arrangements.

6. confirm the entertainment items, entertainment places and consumption and payment methods of conference delegates (customers) in advance.

7. confirm the arrangement of food, accommodation, transportation, sightseeing, shopping and entertainment provided by the travel company for the meeting (schedule, restaurant car guide and other arrangements).

8. confirm and guarantee the security work such as anti-theft and fire fighting in the meeting place and the safety work of people, money and materials of delegates during the meeting.

9. Confirm the arrangement and reception of special guests (such as great leading minority representatives, VIPs, disabled representatives and their families).

11. coordinate the arrangement of transportation during the meeting.

11. Handle the transportation ticketing and other entrusted services for the delegates' return trip and other trips.

(3) Work after the meeting:

1. Summary and evaluation of conference services, feedback and handling of opinions of conference delegates.

2. Meeting materials, leaders' speeches, summary of news reports and printing representative address books.

3. Settlement of expenses with conference organizers.

4. send the delegates off to work.

(4) Preparations for the conference:

1. Determine the reception specifications according to the conference scale. Set the specifications to be specified.

2. Distribution