Please refer to the following notice for details.
1.IC card type and sales method:
Jiyangtong cards are divided into ordinary cards, discount cards (divided into student cards and senior citizen discount cards) and free cards (divided into senior citizen cards, rehabilitation cards and love cards), which are divided into three categories and six subcategories.
1, ordinary card
This card can be applied for free at the service center of Jiangyin Guo Xin Citizen Card Co., Ltd. or at the bicycle rental and card selling point designated by the bus. The card is implemented by one person and one card system, which can be used in different years. You can take all local buses in the city with on-board toll collectors, and 95% of the fare will be deducted when you take local buses. The minimum recharge amount for each time is 30 yuan, and the card maintenance fee will be charged at one time when the card is sold.
2. Student card (implemented in late February 2008 +65438)
The distribution target is limited to full-time high schools (including three-year junior high schools, technical schools and vocational schools), junior high schools and primary schools approved by Jiangyin Education Bureau, 18 students under the age of 8. There are photos on the card, and you can go to the citizen card service center or the bus customer service center with your valid documents (student ID card and household registration book) and one-inch bareheaded recent photo. The minimum recharge amount of the student card is 30 yuan, which is 50% of the local bus fare. The student card is for personal use only and must be verified when getting on the bus. Inspection once a year, the annual inspection date is set in June each year. If it fails to pass the inspection, it will be converted into an ordinary card.
3. Old Age Card (implemented in late February 2008 +65438)
The distribution target is limited to the elderly aged 60 to 70 in this city, and they can apply to the citizen card service center or the bus customer service center with their ID cards and recent one-inch bareheaded photos. There will be a one-time maintenance fee for the card when you sell it, 25 yuan. The senior citizen card is recharged for the first time, and the lowest charge is 30 yuan, and the monthly charge for taking local public transportation is 15 yuan. There is no limit to the number of swipes. The old-age card is for personal use only and must be verified once a year. If the annual inspection fails, it will be converted into an ordinary card.
4. Senior card. The old-age card is issued to the elderly over 70 years old in Jiangyin City. There is no limit to the number of swipes, only for personal use. You must show your verification when you get on the bus and check it once a year. If it is not found, it will become a blacklist card. The treatment method is to be determined.
5. Rehabilitation card. (Implemented in late February 2008, 65438)
Rehabilitation cards are issued to members of Jiangyin Cancer Rehabilitation Association. When handling, you should bring your ID card, one-inch bareheaded recent photo and relevant valid documents to the citizen card service center or bus customer service center for handling. 25 yuan's card maintenance fee will be charged at one time when selling the card, and there is no limit to the number of times you can swipe your card. You must show your verification when you get on the bus. Once a year, it will become a blacklist card.
6. Love cards. The love card is issued to the person who holds the disability certificate issued by the civil affairs department of this Municipality. There is no limit to the number of swipes, and it is for personal use only. They must show their certificates when they get on the bus, and they have to be inspected once a year. If they can't do this, they will be blacklisted. The treatment method is to be determined.
Second, the instructions for use
1, IC card can be recharged many times. Student cards, senior citizen cards and free cards shall not be lent or fraudulently used. Once found, the bus driver on duty has the right to take the card away and hand it over to the bus company, and then the bus company will hand it over to the citizen card center for processing. At the same time, according to the "Regulations on the Administration of Urban Public Passenger Transport", illegal passengers will be punished.
2. When a passenger with an IC card gets on the bus and swipes the card, the card plane must be close to the swipe area of the car toll collector (within 7 cm) before swiping the card. In addition to student cards, senior citizen cards and free cards, you can also put them in handbags and wallets and swipe your cards in the sensing area of the car POS. Don't swipe your card too fast and don't shake it from side to side, so as not to be confirmed. In order to prevent excessive deduction, the car-mounted machine has a program that can only be swiped once every five minutes, so only one person can swipe the card by bus, not several times at the same time.
3. When using IC card to swipe the card by car, the car toll collector has corresponding sound and light prompts for all kinds of cards, and displays the deduction amount and the balance in the card.
(1) When the balance in the card is less than the deduction amount, the car toll collector will send out a voice prompt of "Please recharge", and passengers should pay the ride fare according to the passenger fare of the line and recharge at each recharge point in time.
⑵ When the validity period of the card has expired, the car toll collector will give a voice prompt that "the card has expired".
(3) When the card swiping method is incorrect (such as too fast and improper use), the red light will light up. Passengers should swipe their cards again in the right way or consult the driver in time.
(4) When encountering a "blacklist card", the vehicle toll collector will give a voice prompt of "blacklist" and the red light will be on. At this point, the driver on duty has the right to collect the card.
4. When passengers are in doubt about the car toll collection machine, they can ask the driver to check the charging record of the card on this car toll collection machine, or write down the car number and line of the car and go to the Guo Xin Citizen Card Service Center for inspection and handling.
5. When passengers take the bus, if the car toll collector can't work normally, the card-holding passengers should follow the driver's guidance, take the initiative to show their cards, or transfer to the next bus.
6. Passengers are not allowed to use "fake cards" or use other people's preferential IC cards. Once found, the driver has the right to confiscate the fake card or "fake card". If you have any objection, you can go to the terminal with the vehicle to issue an IC card withholding certificate, and then go to Guo Xin Citizen Card Service Center for processing three days later. If the circumstances are serious, Guo Xin Citizen Card Service Center will send it to the public security department for legal treatment.
7. Cardholders must keep Jiangyin citizen card and Toarey Yang card-issuing voucher for the first time, and handle relevant formalities with Jiangyin citizen card and Toarey Yang card-issuing voucher and corresponding IC card when changing or returning the card.
8. Jiyangtong ordinary card is used by one person and one card system, which is anonymous and does not report the loss.
The following IC card uses belong to the driver's collection scope:
(1) Student cards, senior citizen cards, free cards and various registration cards used for others;
(2) IC cards not issued by Jiangyin Citizen Card Center.
7.IC cards shall be properly kept to ensure effective use, and shall not be bent, damaged, baked, punched or soaked. Do not use plastic envelopes to seal automatically. Passengers are responsible for the IC card failure caused by this.
Three. Methods of card replacement, card return and inquiry
1, change the card
If the IC card cannot be used normally for some reason, you can take the card to Guo Xin Citizen Card Service Center, and verify it with the documents used at the time of application and the Jiangyin Citizen Card and Yangtong Card Issuance and Charge Voucher, which belongs to the quality problem of the IC card and will be replaced free of charge within one year warranty period from the date of receipt of the card; For the faulty card that has passed the warranty period and the card damaged by passengers, 25 yuan fee shall be paid (the maintenance fee for the bad card shall not be refunded), and the bad card shall be returned. Please do not bend, break, bake, punch, soak in water, etc. Don't open the plastic envelope yourself. The IC card is invalid, and the passengers are responsible for it.
The following conditions belong to man-made damage:
(1) The clamping surface is bent and broken;
(2) Punching holes on the card surface will damage the chip;
(3) getting stuck in the water and damaging the internal chip and coil;
(4) open the card yourself;
5] other man-made damage.
Step 2: Return the card
IC cards can be returned according to passengers' requirements. When returning the card, you need to bring the cardholder's valid ID card or valid certificate, Jiangyin citizen card and Toarey Yang card issuance certificate to the citizen card service center for processing. After verifying the certificate and card number and ensuring that the IC card is intact, clean, undamaged and bent, the card can be returned.
(1) When returning the card, the IC card maintenance fee will be charged according to the 0.5 yuan of each card every month (calculated in January for less than one month), and the balance will be refunded.
⑵ In order to ensure the safety of the funds in the passenger card and reduce the cash flow, the maximum recharge of each card is 999 yuan.
Step 3 investigate
Passengers with IC cards can check the balance in the card at each recharge point. If you encounter problems during use, you can contact the citizen card service center.
IC card ride question and answer
1. What are the procedures for handling bus IC cards?
Answer: 1. Ordinary card: 25 yuan maintenance fee is paid in one lump sum, and can be processed after a certain amount is deposited according to regulations.
2. Student Card: I need my student ID card and residence booklet, a recent bareheaded photo, fill in the application registration form for Jiangyin citizen card and Toarey Yang discount card, pay the maintenance fee for 25 yuan in one lump sum, and deposit a certain amount according to the regulations before I can handle it.
3. Old-age card: I need my ID card, a recent bareheaded photo, fill in the application registration form of Jiangyin citizen card and Toarey Yang discount card, pay the maintenance fee of 25 yuan in one lump sum, and deposit a certain amount according to regulations before I can handle it.
4. Free card: I need my ID card and relevant supporting materials, a recent bareheaded photo, and fill in the application registration form for Jiangyin citizen card and Toarey Yang free ride card.
2. Q: How to protect IC cards?
Answer: the card should be put into a protective sleeve with a certain thickness and hardness, and it should not be put into a pocket without protection. The IC card should not be twisted and bent at will. In order to prevent the IC card from being impacted by external force, it should not be placed in an overheated or supercooled environment, and the environmental temperature that the IC card adapts to is 0-50℃; To prevent the card from drying, do not soak the card in water, and do not put the card with magnetic objects. The packaged IC card cannot be opened without authorization, so as not to cause unnecessary losses.
3. Q: How to recharge the IC bus card?
Answer: When the balance in your boarding card is insufficient or you need to recharge it after use, you can recharge it at the IC card recharge point and service center within the specified business hours.
4. Q: How can the cardholder check the balance in the card?
A: You need to check the balance in the card when you hold it. Business hours can be inquired at each recharge point. When inquiring, just park the card in front of the card swiping area of the inquiry machine, and the balance and other information will be displayed on the display screen of the inquiry machine. The inquiry is free, and the balance in the card is not deducted.
5. Q: Can students and senior citizens lend discount travel cards and free cards to others? Can you bring someone to swipe your card?
A: No. According to the regulations, discount cards and free cards for students and the elderly are for personal use only and cannot be lent. The cardholder should take the initiative to show it when taking the bus and ask the driver to verify it. Once it is found to be lent, the driver on duty has the right to take it away.
6. Q: What if the balance in the card is less than one trip?
A: When the balance in the card is less than the amount of one ride, the car toll station will automatically send out a "please recharge" prompt, and passengers will pay according to the passenger fare of the line. At the same time, cardholders need to recharge at the recharge point as soon as possible before they can continue to swipe their cards.
7. Q: What about the original student discount card after the students graduate from high school or technical secondary school or reach the age of 18?
A: After graduating from high school and technical secondary school, students will not be able to enjoy the preferential treatment of student IC cards. In this regard, the original cardholder can go to the center to transfer to the ordinary card (A card) for consumption or return the card. If the card is transferred, the balance in the card will be transferred to the new card. If the card is returned, the balance in the card can be returned as required.
8. Q: The car toll collector is not working normally. How can passengers take the bus?
A: If the car toll collector is not working normally, please show your IC card and take the bus for free or follow the driver's arrangement to take the next bus. But passengers who don't show their IC cards, please coin in according to the regulations.
9. What if the 9.IC card is damaged?
Answer: If the IC card held by the passenger cannot be used normally for some reason, the passenger can contact the IC card service center with the card, the ID card used when handling the card, the Jiangyin citizen card and the Toarey Yang card issuing and charging voucher. You can change the card after verification. When changing the card, in case of improper use or man-made damage by passengers, passengers should pay 25 yuan maintenance fee and return the bad card. The original card maintenance fee is not refundable. After changing the card, the amount in the original card will be moved to the new card.
10, q: Can I continue to coin after implementing IC card?
A: Yes. In order to facilitate passengers to take the bus, at present, bus lines use cash coin and credit card debit payment methods.
1 1. Q: How to conduct the annual inspection of discount cards for students and the elderly?
A: The student discount card is inspected annually in June. Please bring your student ID card and residence booklet to the citizen card service center, and complete the annual inspection after confirmation. Annual inspection of the old-age card shall be conducted in June 5438+February every year. Please bring your ID card and senior citizen card to the citizen card service center during the annual inspection, and complete the annual inspection after confirmation. Each free card will be inspected in May every year. Please bring your ID card and related documents to the citizen card service center during the annual inspection, and complete the annual inspection after confirmation. If the annual inspection is overdue, it will be converted into an ordinary card.