1, indicating identity and things.

2. Tell me what happened.

3. summary.

Second, a letter of commendation

Dear Mr. General Manager,

After staying in your hotel for two nights, I have a deep understanding of the hotel's advanced hardware and excellent software. Thank you!

We are business guests of Suzhou Futian Metal Co., Ltd. We didn't feel well last night and couldn't go out. Later, when the floor attendant of your store came in to deliver the newspaper, she found me lying in bed, so she kindly asked about the original tail, and I explained the discomfort to her.

Before long, a young waiter came to the room center. She poured me a cup of honey water to help me drink, and also brought apples from you to tell me some factors that should be paid attention to and may cause physical discomfort, and arranged for me to lie down before leaving gently!

For those of us who often go out for business trips, this is the first time for your subtle service. After all, business trips all over the country and even around the world are commonplace for us, and the hotel's efforts in software are also reflected. Here, I want to thank Mr. General Manager! Please tell me my thanks to those two waitresses!

As a waiter, you should pay attention to the following points:

1, pack up gfd, put on light makeup, arrive on time, don't be late, leave early, absolutely obey the leadership and command of the restaurant foreman, and finish the task seriously and quickly;

2. Know the number and time of dining before going to work, know whether the guests have other special requirements, and provide personalized service;

3. Before the formal meal, carefully clean the tables, chairs and dining room according to the arrangement of the foreman, lay the dining room, and prepare all kinds of supplies to ensure normal business use;

4. Stand at the appointed time, smile naturally on the facial expression, and greet the guests with full mental outlook;

5. Arrange the guests to sit in time, increase or decrease the seats according to the number of people, take the initiative to pull the chair, and introduce the characteristics and business nature of our store.