As far as takeaway riders are concerned, there are usually four reasons for being badly evaluated:
First, the problem of overtime, that is, the delivery cannot be made on time;
The second is the problem of meals, that is, incomplete meals, such as spilling meals and missing meals;
The third is the attitude problem, that is, the rider's words and deeds are rude and the service attitude is not good;
4. Malicious or unintentional bad reviews, that is, customers make bad reviews because they are in a bad mood or unintentionally.
Extended data
Hungry means that the new function of "waiting for 5 minutes or 10 minutes" will be released as soon as possible to encourage consumers to give riders more time; At the same time, it provides a reward mechanism for some excellent riders, and personal orders are exempt from overtime.
Meituan said that it will immediately optimize the dispatching system and give riders 8 minutes of flexible time to slow down at the intersection. In bad weather, the system will extend the delivery time of the rider or even stop taking orders. In addition, Meituan will upgrade the rider complaint function. Overtime and complaints under special circumstances will not affect the rider's assessment and income after verification.
Public trust. Com- takeaway brother's world cup: ask the score when delivering food to make money.