The part that manages Taobao Ali platform is the Ministry of Industry and Information Technology. Some netizens gave feedback on Taobao's most effective complaint telephone number-the telephone number of the Ministry of Industry and Information Technology 12300 (which has been integrated into the public service telephone platform of the Ministry of Industry and Information Technology 1238 1 hotline), and the telephone area code was added before the complaints hotline of telecom users in all provinces, autonomous regions and municipalities directly under the Central Government. At the same time, we can also go to the website of the Ministry of Industry and Information Technology to complain.
Taobao's most effective complaint telephone number is 123 15. "123 15" is used by the State Administration for Industry and Commerce to accept consumer complaints and reports, mediate consumer rights disputes and investigate violations of consumer rights and interests.
Complaining method of Taobao shop owner's poor attitude
1. Report directly at Taobao Order Office:
Log in to "My Taobao"-"Bought Baby" and select the order of goods to complain about and the corresponding complaint type. At the same time, clearly write down the reasons for the complaint. If the complaint is established, Taobao Xiaoer will contact you by phone soon.
If the complaint is not passed, Taobao will give you reasons for refusal in the form of letters and emails in the station. It will be solved in five days at most. Once the report is established, the seller will be severely punished and the goods will be deleted and deducted. In other words, the store will be downgraded or directly retired.
2. Find "Taobao Customer Service Xiaomi" to report:
Log in to "My Taobao"-"Customer Service Xiaomi". Enter "I want to complain about bad businesses" directly, and the automatic reply system will guide you to access the manual customer service. At that time, the customer service was directly provided with: the order number, the reason for the complaint, the screenshot of the chat record, and the actual picture of the product quality problem.
The manual customer service will immediately start an investigation, and the results will usually be given within 1-3 days. Moreover, the general manual customer service will be appropriately biased towards buyers, so there is no need to worry about protecting businesses and other issues;
3. Call the Ministry of Industry and Information Technology to complain.
You can call the Ministry of Industry and Information Technology 12300 to complain about Taobao Store. Taobao shop is most afraid of telephone complaints, especially users with good purchase records. The seller is complained, which has high credibility and is easy to be downgraded. Being downgraded on Taobao means that there are fewer opportunities to be searched, so it will greatly affect its sales. So calling to complain is the most ruthless way to complain about Taobao shop.
4. Call Taobao to complain.
Taobao seller's complaint telephone number: 0571-88158198; The complaint telephone number of Tmall merchants is 400-860-8608. After making a call, we can seek the help of online customer service and submit our difficulties to customer service, which will handle them according to the situation. Many times, we can get a very satisfactory result.