Customers eating flies, mosquitoes, hair and other foreign bodies in restaurants are foods that do not meet the quality requirements. Article 24 of the Consumer Protection Law stipulates that restaurants should return or exchange goods for customers according to their requirements.
Customers can complain to the US Food and Drug Administration, the Industrial and Commercial Bureau, the Health Bureau, the Consumer Association, etc. Of course, the evidence that customers need to provide: physical samples or photos with foreign objects, invoices for proof of eating, etc.
According to the provisions of the Food Safety Law, consumers can demand compensation of ten times the price from the producers or sellers when they buy dishes or foods that are deteriorated, rancid, moldy, unclean, mixed with foreign substances, adulterated or have abnormal sensory properties.
Customers who feel unwell after eating should seek medical advice promptly. After seeing a doctor, you can ask the restaurant for compensatory compensation and punitive compensation less than twice the loss.
Among them, compensatory compensation includes: medical expenses, nursing expenses, transportation expenses and other reasonable expenses for treatment and rehabilitation, as well as lost time; If disability is caused, it shall include the cost of living AIDS for the disabled and disability compensation; If death is caused, funeral expenses and death compensation shall also be included.