Current location - Recipe Complete Network - Complete cookbook - The duties of the foreman in the front office of the restaurant
The duties of the foreman in the front office of the restaurant
The duties of the restaurant foreman (7 general rules)

In study, work and life, there are more and more occasions where job responsibilities are needed. Clear job responsibilities can make employees understand and master job responsibilities, maximize labor management, scientifically allocate manpower, and make people do their best and match people with posts. How to formulate job responsibilities is appropriate? The following are the duties of the foreman in the front office of the restaurant that I have compiled for you (7 in total). Welcome to read the collection.

Responsibilities of the foreman in the front office of the restaurant: 1 1. Before eating, check the table layout, cleanliness, supply of tableware and completeness of equipment and facilities in the restaurant.

2, supervise the work of the waiter during the meal, play a leading role, do a good job in on-site training.

3. Coordinate and communicate the work of restaurants, food delivery departments and kitchens.

4. Pay equal attention to special guests and important guests, introduce menu contents, recommend special dishes and answer guests' questions.

5. Observe the dining situation of guests, handle special situations in time, and improve the guest satisfaction rate: handle guest complaints in time and solve them properly.

6, responsible for the canteen tableware supplement.

7, the implementation of daily health work plan, keep the restaurant clean and the waiter's personal hygiene.

8. After stopping business every day, be responsible for comprehensively inspecting the restaurant and filling out the business report.

9. Roll call at 9: 30 every morning on time, make attendance records and don't cheat. Once found out, it will be punished according to the employee handbook.

10, arrange the waiter to locate and fix posts, and supervise and inspect the table setting and cleaning of the waiter. Before 10:30, the ground must be clean, free of paper scraps, cigarette butts, oil stains and stagnant water, and tableware should be kept clean, free of stagnant water and fingerprints. The number of tableware, table cards, recipes, ashtrays and vases on each table must be complete, ensuring 65438.

165438+

12. Count the quantity of tableware and articles once a week (Sunday), and submit the list and loss report in duplicate to the floor manager before Monday without delay.

13. Supervise and check that waiters are not allowed to use our tableware at any time and set an example.

14. Before each week, the shift schedule for next week must be arranged, and the shift schedule and shift schedule for next week will be announced at the regular meeting on 16:20 in the evening.

15, pay attention to energy-saving work, and turn on the floor lamp on time at 10:50 and 16:30 every day. If there are no guests for dinner, turn off the floor lamp at 13:30 at the latest, and turn on the air conditioner for dinner at 16: 30. Before closing at night, be sure to check the doors and windows of the private room to see if the curtains are good.

16, properly arrange personnel deployment, do a good job of opening and closing the market, reasonably arrange overtime for personnel and make records. If the waiter is dissatisfied because the foreman's record is unknown, all responsibilities shall be borne by the foreman.

The duties of the foreman in the front office of the restaurant 2 1. Do a good job in customer and employee management, lead the team to do a good job in customer satisfaction and improve the service quality of the store;

2. Coordinate the working relationship between departments internally, establish a wide range of customer groups externally, and establish good interpersonal relationships;

3. Do a good job in personnel development training, stimulate employees' enthusiasm, evaluate employees' work efficiency, effectively control personnel retention, and do a good job in internal promotion counseling for later managers;

4. Do a good job in the profit management of the restaurant, control the expenses of various departments of the restaurant and improve the profit rate of the restaurant;

5, do a good job in restaurant turnover growth, according to last month's report data, make the next month's turnover growth plan;

6. Effectively complete all tasks assigned by superiors.

Responsibilities of the foreman in the front office of the restaurant 3 1. Be responsible for understanding the daily booking and reception, holding a pre-shift meeting and assigning tasks.

2. Responsible for employee attendance and daily assessment.

3. Responsible for the reasonable arrangement of staff scheduling and post personnel deployment, to ensure the cohesion of each service link.

4. Responsible for checking employees' attendance and gfd, and urging employees to check the preparation work before business according to specifications and standards.

5. Responsible for the coordination and daily management of various departments.

6. Keep the equipment and facilities in the business environment clean and in good condition, timely guarantee and put forward suggestions for updating and purchasing.

7. Be responsible for handling emergencies in the process or answering customers' inquiries.

8. Other affairs assigned by superior leaders.

The duties of the foreman in the front office of the restaurant 4 1. Responsible for the attendance and assessment of employees, praise or criticize, reward or punish employees according to their performance, and be responsible to the restaurant manager.

2. Arrange subordinates' work according to daily work and reception tasks.

3. Register the attendance of subordinates, check whether the gfd of employees meets the requirements, and supervise the correction of those who do not meet the requirements.

4. Correctly handle the problems in the work and the complaints of the guests, and report the problems that cannot be handled to the manager in time.

5. Understand the guest's order on the day, the guest's living habits and requirements.

6. Call all subordinates before meals, and explain the ordering situation and guest requirements, as well as special precautions.

7. Check whether the staff's pre-meal preparation is perfect, whether the restaurant layout is unified, whether condiments and ingredients are ready, and whether the restaurant, tables, chairs, flower racks, bars, sideboards, doors, windows and lights are in good condition. Are clean, do not meet the requirements of urging staff to adjust quickly.

The duties of the foreman in the front office of the restaurant are 5 1, mainly responsible for the reception of floor service, doing a good job of daily handover, attending weekly departmental work meetings, and timely issuing weekly work requirements and tasks.

2. Be able to set an example, be strict with yourself, strictly supervise and train subordinates, and conscientiously implement various rules and regulations, service standards and operating procedures. Complete all services with good quality and quantity.

3. Seriously organize restaurant staff to carry out business training, improve service skills and business level, be familiar with menus and wine brands, memorize daily supply varieties, and understand the reception of guests that day.

4, pay special attention to the staff discipline, service attitude, understand the staff's thoughts and emotions, operation technology and ideological style.

5. Hold a meeting before and after work, check gfd, implement the daily work plan and keep the restaurant clean and tidy.

6. Check the setting of the dining table and the positioning of the chair before the meal, and check whether there is food in the cupboard after the meal.

7, check the restaurant switch, air conditioning switch, stereo, do a good job of safety and power saving.

8. Be responsible for the storage, collection and management of floor tableware, sauces and supplies, and collect and feedback all kinds of product quality information every day. Responsible for monthly departmental food inventory.

Restaurant foreman job responsibilities 2

1, learn about the customers and dining requirements of the restaurant that day, and arrange the waiter's duty tasks in detail.

2. Complete the tasks assigned by the leaders on time with good quality and quantity.

3. Check the gfd and attendance of employees.

4, urge the waiter to do a good job of cleaning before meals, decorate the dining room and dining table, and supplement all kinds of items according to the specifications.

5. Be familiar with the menu, drinks, dishes and seafood prices, remember the "selling menu" dishes of the day, be familiar with the "recommendation" and serving dishes of the kitchen of the day, and do a good job in cooperation with the kitchen.

6. Supervise the waiter to serve the guests according to the procedures, specifications and requirements, and personally serve the VIP guests.

7, master the guest dining situation, do a good job of supplementary meal service, try to remember the guest's name and special requirements and habits, and establish a good relationship with the guests.

8, regularly check the dining room equipment, tableware, flowers and other items, report to the manager, to ensure timely maintenance.

9. Accept guest complaints and report to the manager.

10. Assist the manager to conduct business training for employees and improve their professional knowledge and service skills.

The duties of the foreman in the front office of the restaurant 6 1. Under the leadership of the department manager, check the implementation of departmental rules and regulations and the completion of various tasks.

2. Check the work clothes and personal instruments of the personnel on duty.

3. Arrangement: lead, supervise and inspect the staff to make all preparations before business, and report the situation of the department and the performance of the staff to the manager in time.

4. Do a good job of handing over the goods and documents of each shift.

5. Be familiar with the business, play an exemplary role in the work, and assist the manager to enhance the cohesion of the employees in this department.

6. Strengthen on-site management awareness, handle emergencies in time, and lead employees to continuously improve service quality.

7. Strengthen public relations awareness and establish a good image of the hotel.

8. Do a good job of employee attendance and rotation, and strictly control it.

9. Preside over the weekly class meeting, listen to the waiter's work report, summarize and give full play to the subjective initiative in time, put forward their own opinions and ideas on the deficiencies in management, and report to the manager.

10. Complete other tasks assigned by superior leaders.

The duties of the foreman in the front office of the restaurant 7 1. As an assistant to the restaurant manager, complete the tasks assigned by the superior on time with good quality and quantity;

2. Play a leading role, be strict with yourself, give enthusiastic help to subordinates, give patient guidance, do a good job in on-site training, lead subordinate employees to receive in strict accordance with operating norms, and personally serve important guests;

3, familiar with the menu, memorize the varieties supplied every day;

4. Pay special attention to employees' discipline and service attitude, and understand employees' thoughts and feelings, professional and technical level and ideological style;

5, the implementation of daily health work plan, keep the restaurant clean and tidy;

6. Check the setting of the dining table, the positioning of tables and chairs, the preparation before meals, the reception desk of the waiter after meals, and whether there is food after meals;

7, the duty foreman to check the door, water, electricity, air conditioning switch, etc. , do a good job in safety and energy saving.

;