The inclusive finance blpm system is deployed in the IT system of a bank or financial institution. The specific location may vary depending on the organizational structure and system architecture of different institutions.
1. Introduction:
Inclusive finance refers to providing all classes and groups in society with financial service needs at an affordable cost based on the requirements of equal opportunities and the principles of business sustainability. Provide appropriate and effective financial services. Special groups such as small and micro enterprises, farmers, urban low-income people, poor people, disabled people, and the elderly are currently the key service targets of my country's inclusive finance.
Second level menu:
1. Business management menu:
This menu usually includes all systems and applications related to banking business, including loans Management and operation of various financial products and services such as deposits and investments. As part of banking business process management, the inclusive finance BLM/BPM system is usually deployed under this menu.
2. Risk management menu:
This menu usually includes all systems and applications related to risk management, including the management of various risks such as credit risk, market risk, operational risk, etc. and monitoring. Inclusive financial BLM/BPM systems can also be deployed under this menu to help banks or financial institutions better manage and monitor risks.
3. Customer service menu:
This menu usually includes all customer service-related systems and applications, including customer information management, customer relationship maintenance, customer complaint handling, etc. Inclusive financial BLM/BPM systems can also be deployed under this menu to help banks or financial institutions improve customer service quality and efficiency.
The framework of the inclusive financial system:
1. Customer level:
Poor and low-income customers are the center of this financial system and have a strong demand for financial services. Demand determines actions at all levels of the financial system.
2. Micro level:
The backbone of the financial system is still the provider of retail financial services, which directly provides services to the poor and low-income people. These micro-level service providers should include everything from private lending to commercial banks and everything in between.
3. Meso level:
This level includes basic financial facilities and a series of services that enable financial service providers to reduce transaction costs and expand service scale and depth. , improve skills and promote transparency requirements.
This covers many financial services stakeholders and activities, such as auditors, rating agencies, professional business networks, industry associations, credit bureaus, settlement and payment systems, information technology, technical consulting services, training, etc. These service entities can be cross-border, regional or global organizations.
4. Macro level:
If sustainable microfinance is to flourish, appropriate regulations and frameworks must be in place. Central banks (financial regulatory authorities), ministries of finance and other relevant government agencies are the main macro-level actors.
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