We must resolutely take up legal weapons and safeguard our rights and interests. Traveling abroad is a pleasure, but there are always unscrupulous businessmen who bully foreign tourists and often charge exorbitant prices when eating. We must resolutely resist this kind of behavior and use legal means to safeguard rights. When you encounter it, please follow the following steps to protect your rights.

First of all, before defending rights, please browse the Consumer Protection Law. Secondly, the awareness of evidence retention is very important! Examples that can be used as evidence are: consumer receipts, warranty documents, paper or electronic contracts and invoices; Mobile phone recording and video recording; Website transaction page, chat record with the store. With the awareness of evidence retention, the next step is how to obtain evidence.

First, remember to collect evidence on the premise of ensuring personal safety;

Second, bring your own awareness of evidence collection when you consume: for example, when you go to a physical store, you need receipts, invoices, and warranty documents (check whether the product name and specifications of similar documents are consistent with the actual situation, and the title of the documents is consistent with the name of the merchant); When the gym runs a fitness card or travels, it is a good habit to pull a small WeChat group with your peers, and you can collectively defend your rights when necessary.

When buying food, foodies should not only look at the two stages of food (production and quality guarantee), but also develop the habit of asking salespeople for shopping vouchers and keep them properly; When shopping online, we should not only develop the good habit of asking for invoices online, but also keep these at all stages of the transaction: chat records with merchants, transaction pages, payment pages, electronic bills and express orders. These are basic common sense, and I don't want to say more; Also, regardless of online shopping or physical purchase, remember to keep the integrity of the product packaging.

After getting the certificate, I have the evidence, and I don't have to worry about safeguarding rights. I will defend my rights reasonably with evidence. According to the severity, the relief ways are as follows: step one, try to fully communicate with operators and solve them through consultation; The second step is to find local consumer associations and let them intervene in organizing mediation; The third step is to call the relevant departments and take a seat accordingly.

Consumer complaint telephone number is 123 15, which is widely used. When you don't know who to call, be sure to call the right number. Quality Supervision Complaint 12365, call this number if there is any problem with the quality of the goods; Price reporting telephone number 12358. When it comes to sky-high menu, this is the first choice. The national tourist service hotline 1230 1 is also very important.

Food and drug safety complaint reporting telephone number 1233 1 Ministry of Industry and Information Technology complaint telephone number 12300, and go to relevant departments in person if necessary. Arbitrate if you can, or arbitrate if you can't. Just file a lawsuit with the court cleanly.