Summary of the annual work, canteen staff (1) under the correct leadership of the company's leaders and competent leaders, with the strong support of various departments, the canteen has worked hard, pioneered and innovated, and forged ahead, effectively maintaining the preparation and orderly development of the canteen and ensuring the standardized operation of the canteen. A lot of work has been done in strengthening management, perfecting mechanism, stabilizing thinking, perfecting system, safety management and completing tasks, which are summarized as follows:
First, focus on the overall situation and raise awareness.
I insist on food security for employees, constantly adjust the food quality and diet structure of main and non-staple foods, correct service attitude ideologically, strengthen personal understanding, improve cooking skills, improve food environment, do a good job in food hygiene, ensure food quality, strengthen canteen management, eliminate waste, and strictly control procurement. , so that our normal work in an orderly way, all the work and the overall situation of the company have made a rapid leap. In this case, my work rhythm, various management and life support work can keep up with the excellent situation of the company's rapid development. At the same time, I adhere to the people-oriented principle, care about the lives of employees, and do a good job in the canteen without relaxation, so that the employee canteen can truly become the "home of employees" and the home that cadres and employees are satisfied with. Can keep up with the overall situation of the company's work, closely contact with the actual situation of the unit, adhere to the self-awareness of "life service is no small matter" and "it is our duty to do a good job in all kinds of reception services for employees", and realize the importance of doing a good job ideologically, so as to consciously devote themselves to all kinds of service work.
Second, strengthen management and standardize operation.
Strengthening the interaction between managers and workers involves some specific issues, such as diet, which is considered as a "thankless job". In this case, I didn't slack off on my work because I did a lot of work but didn't get everyone's approval, but tried my best to do all kinds of services well. Did not live up to the expectations of the company, leaders and cadres and employees, set an example, strengthen management in all aspects, and constantly create good service conditions for everyone, laying a good foundation for gradually moving towards standardized management and quality service. While doing a good job in various management, we have also done a lot of work in changing service methods, changing service attitudes and improving service quality. We always adhere to the people-oriented service concept and adopt various service methods to bring convenience to cadres and workers as much as possible and make everyone feel at home when dining in the canteen.
Third, unity and cooperation, quality service.
The tasks of the staff canteen are fragmentary and complicated, but each task is closely related to the overall work of the company and the quality of life of cadres and workers. Therefore, with the support of the competent authorities, it is the focus of our work to insist on food supply and improve quality service. When it was first established, the staff canteen was understaffed and had a heavy workload. The weather is hot. In order not to affect my normal work, I can strictly obey the arrangement of the leaders, regardless of the conditions, and go all out to do a good job in food security. In order to do this job well, we have made more efforts in service attitude and food quality, shared the same interests with colleagues in canteen management and service, and tried our best to bring high-quality service to cadres and workers, which has won unanimous praise from employees.
Fourth, pay special attention to hygiene and keep it clean and tidy.
Strengthening the sanitary management of the canteen is an important part of the catering work, which involves the health status of every dining staff. As chefs, we attach great importance to the idea and action, so as to clean the canteen floor, doors and windows, operating table and dining table every day, so as to be free of dust, grease and sundries. It is necessary to strengthen the washing and disinfection of tableware, ensure that every meal is disinfected, and at the same time do a good job of personal hygiene, maintain a high standard of personal hygiene, and ensure that every meal is free of sundries. Make the dining environment of the restaurant meet the hygiene standards.
5. Plan procurement to ensure quality.
The purchase of staple food and non-staple food is related to the quality and taste of dishes, and also to the physical and mental health of employees. As a canteen worker, we should plan, take measures and step by step, use it first and then use it, which is cheap and good, and we should not buy rotten food, expired food or food harmful to people's health. Shop around to ensure that the food standards of employees are not wasted or lost.
Six, strengthen management, safety precautions
Strengthening management on the basis of ensuring supply and service, the safety of canteen is also one of the key points, and it is also the key defensive position of a unit. As a canteen worker, I always keep in mind the safety work, always check the use of power supply, the management and use of gas tanks, the locking of doors and windows at night, including cutting off electrical appliances and power supply when not in use, doing a good job in food quality inspection, preventing food poisoning, and nip in the bud for the orderly development of the company's work and employees.
Of course, although some achievements have been made this year, there is still a big gap between the requirements of leaders and the expectations of cadres and workers. At present, under the new situation of rapid development, the pace of our work is not big enough. In the new 20xx year, we must keep up with the pace of the company, constantly improve the shortcomings in our work and better provide delicious meals for our employees.
The annual work summary of canteen staff (2) The school is a special unit and the students are a special consumer group. The management of canteen and students' food safety are related to students' health, the reputation and development of the school, the improvement of teaching quality and social stability, so school leaders care, students care, parents care and society care.
Since the opening of our student canteen on xx, xx, more than XX students have dined in the canteen. In order to ensure the safety of the canteen and the surrounding environment, we have purchased xx fire extinguishers, installed xx sets of surveillance cameras and modified the lighting circuit of more than 300 meters. In order to ensure the food safety of students, we conducted three inspections and three trainings for all owners and employees. The relevant information is hereby notified as follows:
First, leaders attach importance to it and understand it in place.
1 since the beginning of the school canteen, the school has conducted five comprehensive inspections on the management of the canteen, focusing on the standardized management and food hygiene and safety of the canteen, achieving goals, plans, priorities and measures, and implementing responsibilities at different levels.
There are more than xxx students dining in the school canteen. The service quality of the canteen is directly related to the quality of life and health of students, the healthy growth of teenagers, the stability and development of schools and thousands of families. Therefore, our school attaches great importance to the food hygiene management in the canteen, firmly establishes the ideas of safety first, hygiene first, health first and quality first, and implements all-round management and strong supervision for the residents of the whole school. We have been exploring the management of canteens and established a scientific and standardized management mechanism, which has won the recognition of students and parents.
Second, establish and improve the management system.
1, improve the rules and regulations
Sound rules and regulations are the basis of scientific management. Canteen management strictly implements laws and regulations such as People's Republic of China (PRC) Food Hygiene Law and School Hygiene Regulations. On this basis, the school has formulated the food hygiene and safety management system, the emergency handling system for food poisoning and epidemic reporting, and the safe operation procedures for food processing, established and improved the responsibilities and management systems of each post, and further clarified the posts.
2. Strengthen process management
Procurement, storage, processing and sales are the main processes of canteen management, and management must be strengthened. In this process, we pay attention to the purchase of goods. Specify the main raw and auxiliary materials of the canteen, and attach a copy of the supplier's ID card, detailed address and contact information. The shopkeeper is responsible for inspection every day, and controls the purchase by looking at the production date, certificate, quality inspection report, packaging, deterioration, germination and freshness.
3. Establish a monitoring mechanism
In order to strengthen the supervision of canteen food hygiene, in strict accordance with the relevant provisions of the Food Law, carefully fill in the forms of sample retention, disinfection, certificate claim, waste disposal, canteen files and so on.
Third, improve the quality of employees and establish a sense of service.
Since the beginning of school, the canteen staff have been trained for three times, and the relevant laws, regulations and rules of the school canteen have been organized and studied, which has improved the legal awareness and food hygiene and safety awareness of employees, and stipulated that canteen managers' meetings should be held every week, and employees should organize study once a month. Carry out personal health examination for new employees and obtain health certificates before taking up their posts.
Fourth, overcome difficulties and improve the quality of food.
In recent years, local prices have risen rapidly, and our current food standards can hardly meet the dietary requirements of students. However, all our owners and staff overcame difficulties and tried various methods to achieve the basic satisfaction of dining students under the existing conditions.
Annual work summary, canteen staff (3) For a long time, canteen work has been based on the principle that the quality of food hygiene is directly related to everyone's life safety and health, and efforts have been made to improve the physical quality of government canteen staff. In accordance with the requirements of the county health supervision office for canteen hygiene, we will conscientiously implement the Food Hygiene Law, further standardize food hygiene management, and ensure the food hygiene and safety of diners. From June to June this year, * * * received nearly 70,000 diners, and specifically did the following work:
First, establish the idea of serving the organs wholeheartedly, and improve the consciousness of employees' love for their posts and dedication.
We always serve government officials and employees in all aspects of canteen work; Educate employees to firmly establish service awareness, further strengthen service awareness and further improve employees' service awareness. In order to make government officials and workers eat healthily, chefs communicate with each other, learn from each other and learn from each other's strengths. Let the chefs and pastry chefs go out to the catering unit to taste the breakfast of different dishes. Through learning, most employees in the canteen have formed a kind of work enthusiasm, sense of responsibility and attitude, and formed a good working atmosphere.
Second, pay attention to diet.
Health and safety work, strictly control procurement. In order to ensure the food safety of diners, ensure the food hygiene quality and put an end to food hygiene hidden dangers. We organize employees to study the Food Hygiene Law seriously and act in strict accordance with it. In the work, we should strictly control the purchase channels, purchase acceptance and food storage, and at the same time let all the canteen staff participate and accept the supervision of all the staff. In food procurement, we often go to the market to find out the quality and market price of goods, and avoid random quotation by delivery units. In the acceptance, we will resolutely resist and return unqualified food, and will not accept unqualified items. The water, electricity and gas in the canteen are all unsafe factors. We conduct daily inspections, solve problems in time when found, and report to the leaders in charge in time if the canteen can't be handled immediately. Therefore, there is no hidden danger in the canteen work and the dining order is stable.
Third, constantly improve the quality of food, so that leaders and diners can rest assured.
In order to ensure that diners can eat with confidence, happiness and comfort, we carefully formulate daily recipes, and constantly improve the recipes according to the practical experience of canteens in recent years and the usual preferences of diners, so that the three meals are nutritionally matched, and efforts are made from the taste and color of the food to ensure the collocation of four meats, four vegetables and one soup for each meal. Try to add more varieties to breakfast so that diners can have a choice. In particular, the leading restaurant not only provides various varieties in the lobby, but also adds fried dishes and some exquisite breakfasts. It has been well received by the leaders.
In a word, the canteen has made some achievements in providing logistics services for the government, but there are still some areas that need to be improved. It is necessary to further proceed from the needs of diners, constantly improve dining recipes, do a good job of nutrition collocation, and introduce new dishes. At the same time, we should improve our working methods, care about employees and make diners happy and satisfied.
Annual work summary of canteen staff (IV) Under the correct leadership of the Party branch, school committee and general affairs office of the school, with the strong support of all departments and teachers and students, all service staff always adhere to the service tenet, take educating people as their first duty, ensure the quality of life, create benefits, ensure the normal education and teaching order of the school, ensure the health of teachers and students, and ensure the basic life of poor students. All the cadres and workers in the canteen are United and make unremitting efforts. Diligent and down-to-earth work has enabled the canteen to successfully complete the tasks and economic indicators assigned by the school, and the quality, quantity, safety and hygiene of the canteen have been well received by teachers and students, and praised by higher authorities many times at the same time. The canteen has made remarkable achievements in the past year, which are summarized as follows:
First, the main achievements of canteen work
1, ① Strengthen the ideological and political work in school canteens, and emerge a number of advanced models who can do things, educate people and understand services. 1 canteen was rated as an advanced canteen by the school, and xxx, xx, xx were rated as advanced individuals by the school canteen. (2) Adhere to the monthly political study, business study and staff life meeting, and make arrangements, inspections, summaries and meeting minutes. (3) Through canteen work meetings, lectures and individual talks, arm the staff's thoughts, strictly organize discipline, improve the work system, make all staff pay attention to the actual work, improve the service quality, strive for the highest honor, and strive to create the best economic benefits. ④ Encourage all employees to learn from each other, promote each other, work in groups and compete freely. All staff consciously safeguard the interests of the school and canteen, form a good concept of serving teachers and students in education and teaching, and strive to run the canteen well. ⑤ The canteen has been continuously improved in quantity and quality, ensuring food hygiene and safety, and the credibility of teachers and students in the canteen has been significantly improved, which has been well evaluated by higher authorities.
2. Implement the management system and implement democratic management. First, the canteen is directly led and managed by the general affairs department, and the trade union participates in supervision and management. The office is fully responsible for management, and the canteen is managed in groups. The second is to achieve a clear division of labor, tasks to groups, and responsibilities to people. Third, centralized bidding and procurement of bulk materials, and fixed-point procurement of meat. According to the change of market situation, the buyer is responsible for purchasing and the cashier tracks the payment, which ensures the quality of life of the whole canteen. The fourth is to implement the material acceptance system. Trade unions participate in quality inspection and acceptance of large-scale materials. All purchased materials must be signed by the canteen keeper, canteen accountant and steward before the cashier can pay. Fifth, the epidemic prevention station supervises the canteen and conducts random inspection at any time. Over the past year, there have been no unqualified products and materials in the canteen. Sixth, the import of cooked food should be closed, and it is strictly forbidden to sell unit food without manufacturer, inspection report, hygiene license and factory date into the canteen. Seventh, unify physical examination and prohibit patients with infectious diseases from working in the canteen. Eight is to restrict the canteen? Cough pen is called fat, clear, playful, bathing, bad dental caries? Found at any time, heavy penalties on the spot. Nine, it is strictly forbidden to use cash transactions in the canteen. Once found, the fine will be doubled. Ten, it is strictly prohibited to buy and sell human feelings, damage the interests of the canteen without cause.
3. Strengthen the management of operation process. (1) The professional chefs are fixed, and the red case and the white case are operated separately, and each of them presides over the daily life arrangement, so that there are more than 15 kinds of breakfast, more than 20 kinds of lunch and dinner in the canteen, providing diverse and cheap food for teachers and students. (2) The system of cleaning and hygiene duty is implemented, with one person on duty every day in the canteen, special personnel to disinfect and clean the dining hall and cooking utensils and equipment, and special personnel to clean and disinfect the students' plates, so that the cleanliness of the canteen has been significantly improved, which has been highly praised by the District Health Bureau and the epidemic prevention station. (3) announce the vegetables purchased every day, announce the varieties and the unit price of finished products, and report the accounting statements to the finance office, general affairs office and school every month. Strict supervision and stable prices are conducive to teachers and students to eat with confidence. ④ Unified physical examination, dressing the and unified listing service shall be implemented. ⑤ Ensure the living supply of students with difficulties. Make sure there is boiled water to drink and hot water to wash. ⑥ Strict labor discipline, performance of leave formalities, strict work and rest time, and no smoking and drinking incidents in the canteen. ⑦ The canteen makes the staple food dry and thin, with sufficient quantity, good color, flavor and good working attitude. The monthly accounting is true and accurate, and the profit ratio is strictly controlled. Pet-name ruby established a reward mechanism. Attending attaches great importance to safety, and no accidents have occurred in the past year.
4. The task assigned by the school has been completed. From xx to xx, the operating income of canteen is more than xx yuan, the profit is more than xx yuan, the catering department is more than xx yuan, the cooking utensils are more than X million yuan, the students eat more than X million yuan, the college entrance examination is more than xx yuan, the teachers eat more than xx yuan, and the salary is more than XX million yuan.
5. The canteen arranged employment for xx family members, X immigrants to help the poor, and the school X farmers. The canteen strongly supports the education and teaching work of the school, solves the worries of teachers, and achieves good economic and social benefits. Both teachers and students are satisfied.
Second, the existing problems
1, further improve the management level and business ability, and try not to cause work mistakes and damage the interests of the canteen.
2, to do a good job in financial expenditure, mainly is not enough, canteen borrowing too much, to further straighten out the relationship between the finance office and the office.
3. The backbone personnel in the canteen are very scarce, and the overall quality is very low.
4. The hardware facilities of the canteen should be built reasonably to minimize waste and redundant construction.
5. Educate all staff to pay attention to saving and increasing income.
Third, improvement measures
1, further improve democratic supervision and management, give full play to the role of trade unions in supervision and management, seriously accept the inspection opinions of the school fund cleaning group, strengthen effective improvement measures, and listen carefully to the opinions of teachers and students on improving the canteen.
2. Standardize the financial accounts of canteens, strengthen cost accounting, safeguard the interests of teachers and students, and continue to implement the "three openness".
3. Strengthen employees' business training, and become a good worker who is skilled in technology, excellent in business, understands service and will be a man.
4. Strengthen the management of environmental sanitation and food hygiene, and serve teachers and students safely and healthily.
5, do a good job in the canteen hardware facilities construction, make the canteen to modernization.
6. Give full play to the skills of management cadres, encourage employees to think more and think more ways, and Qi Xin will work together to run the canteen well.
In the past year, although some achievements have been made, there are still some problems. Let's face the existing problems seriously, forge ahead, unite as one, explore carefully, strive to run the canteen well, and win glory for the school with new achievements in the new year.
Annual work summary (4), canteen staff, in recent years. Looking back on the past, as a canteen manager, I deeply feel the great responsibility and heavy work pressure. Because the quality of my work is likely to affect the physical and mental health of all employees. Therefore, in order to foster strengths and avoid weaknesses and do a better job in the future, the work of the past year is summarized as follows:
First, careful calculation ensures the annual operating income and expenditure.
In the canteen, * * * credit card xxx person-times, canteen working meal * * * xx yuan, canteen income * * * xxx yuan; The annual meal income * * * is xxx yuan, and the meal profit * * * is xx yuan, of which the overtime pay of outsourcing personnel is xx yuan; Annual guest meal * * * receives xx tables, and annual guest meal * * * receives xx guests; The total annual income is: xx yuan, and the total annual expenditure is: xxx yuan. In the case of a small number of diners and difficult food security, the annual surplus is: xx yuan.
Second, pay attention to details and strictly control operators and food hygiene.
In order to ensure food hygiene and put an end to all unsafe hidden dangers. First of all, the canteen staff should have a physical examination before taking up their posts, and those who fail the physical examination should not take up their posts. Secondly, carry out ideological education for employees from time to time, and implement the requirements of food hygiene, such as the work of "one washing, two rinsing and three disinfection" of tableware, the selection and cleaning methods of dishes, the cleaning of countertops after use, the weekly cleaning of the kitchen, and the way of canteen staff serving soup bowls. Conscientiously implement the food hygiene and safety regulations, and strictly control the purchase channels, acceptance of incoming goods, standardized operating procedures, food hygiene and safety and food storage. For example, in food procurement, we often go to the market for research and go to the stalls to check and understand the quality of goods. Resolutely resist and return unqualified food during acceptance.
Third, actively manage the equipment and facilities.
First, actively strengthen the investigation of potential safety hazards. The canteen is the focus of fire safety. Therefore, I can strictly ask the operators to deal with the daily use of liquefied gas, oil fire and other issues in the canteen according to the prescribed procedures and methods of use, which has well ruled out the potential safety hazards. In the management of office facilities in the complex building, I can maintain it according to the process and regularly, eliminating all hidden dangers and ensuring the normal operation of all kinds of equipment. At work, I can check and purchase the company's water and electricity in time, complete the recharge of meals, and ensure the normal operation of the canteen.
The second is to actively maintain the company's living facilities. X months ago, arranged by the office, I conducted a general survey of all living facilities and equipment, re-established and improved equipment files, formulated a unified equipment maintenance plan, and implemented follow-up inspection progress to ensure the stable operation of equipment and facilities; In the management of canteen equipment, I basically achieved regular inspection and maintenance declaration, and effectively managed the maintenance work. For example, xx faucets, xx pumps and xx light bulbs were replaced throughout the year, and various kitchen facilities were replaced and maintained for X times, and air conditioning and other equipment and facilities were maintained, which better met the work needs of the office building.
Four, actively assist all departments to complete the work, to provide logistics support for normal production.
The company has a large business volume and a wide range, and many business guests will have meals in the canteen. We are glad that you, Gao Peng, have dinner in the canteen, which is a recognition of the work in the canteen. But this also invisibly increases the difficulty of our work. Ensure the staff's working meal and prepare the guest meal every day. Guest meals are different from work meals, not only in the choice of ingredients, but also in the cooking methods. In the case of few staff and heavy tasks, the canteen fully mobilized everyone's enthusiasm, rationally deployed everyone's work, and achieved interlocking, thus solving the conflict between working meals and guest meals. The requirements of the guest meal are very high, and the staff in the canteen have taken out their housekeeping skills and tried their best to make the best taste. Guests are guaranteed to eat xx times a year, and the dining staff basically ask no questions.