The work content and quality requirements of each post in the canteen, assist employees to exercise their work rights according to the established needs and standards, and assume the responsibility of choosing the corresponding scheme. Through in-depth investigation and study, we should find out the motivation, material and enthusiasm, patience and other conditions for employees to do a good job, and make the post characters form the will to do a good job through will disposal; Through the management of talent transfer, ensure that every post figure has the essence of talent transfer that is suitable for his post responsibilities; Through emotional management and mood management, the determination and sense of responsibility of post characters are constantly improved, which constitutes their stable will, willingness, enthusiasm and patience to do a good job.

2. Perfect workflow

Professional management to improve customer satisfaction. The management process should cover the primary links of canteen operation: purchase, acceptance, storage, distribution, pricing, kitchen disposal, sale, plate recycling, cost accounting and so on. In the meantime, the most important thing is purchase and disposal. The procurement and disposal of school canteens include on-time procurement schemes (such as rice, noodles, oil, drinks, etc.). ) and non-punctual procurement task plan (such as fresh food). Because of the homogeneity and low consumption of customers in school canteens, students' acceptance value should be considered before the adjustment. The theoretical price and menu of dishes should be adjusted according to the supply situation of shopping malls and the consumption situation of students, and the cost of dishes should be deduced according to the menu and theoretical price, and then the purchase plan should be made according to the cost value of dishes.

3. Standardized process control

The process control of standardized management of canteen contract includes: establishing employee role file, formulating employee post performance policy, performance assessment and response, performance diagnosis and trudge level content. Every cycle of standardized workflow is a performance cycle. At the beginning of each performance cycle, canteen managers need to judge the performance policy for a period of time in the future together with employees, and insist on vivid two-way communication with employees, give timely support and help to employees, supply necessary resources, help employees trudge through performance adjustment, and make the performance policy trudge along the predetermined direction. When the expiration date of the performance policy arrives, managers should evaluate the performance of employees in the past period of time, and the role of the evaluation should be ended in time, so that the performance evaluation can really play a role in stimulating the first attack.

4. Timely inspection and evaluation

Prepare the processing forms of canteen work, such as customer rating table, food procurement supervision table, chef's professional level checklist, efficiency personnel training checklist, etc. , and check the canteen work on time and make an objective evaluation. According to the function of inspection and evaluation and the reaction of work situation, improve process control, such as revising job responsibilities, revising recipes and optimizing canteen management information system. In addition, I can score the canteen management through timely evaluation of units and institutions.

The standardized management of the canteen contract system can reasonably create a good dining atmosphere in the canteen. Every staff member in the canteen should take personal responsibility, and the logistics department should do a good job in management control, clarify the workflow, evaluate the canteen in time, give feedback on work and so on.