Philips 9 100 fingerprint lock can't be locked. It may be that the lock tongue, fingers are caught by foreign objects or the battery of fingerprint lock is dead. Carefully clean the fingerprint lock interface and wait until it is fully charged before use. Philips 9 100 is a smart door lock under Philips brand. The center distance is 58mm, the bolt is made of stainless steel, the lock core is made of copper, the bolt type is three bolts, and the net weight is 6.7kg. Philips, 189 1 was established in the Netherlands, mainly producing products in lighting, household appliances and medical systems. Its main products are: mobile phones, tablet computers, lighting appliances, razors, air fryers, coffee makers, toasters, juicers, toasters, electric kettles, noodle makers and so on.