service program

brick by brick

1, prepare tableware and other utensils.

Prepare clean tableware and utensils according to banquet specifications, including tablecloth, mouth cloth, small knife and fork, spoon, main knife and fork, bread knife, dessert fork, coffee cup, coffee spoon, coffee plate, milk jar, sugar cup, butter plate, bread plate, salt and pepper bottle, water cup, red wine glass, white wine glass, ashtray, candlestick, menu, match and ashtray.

Step 2 set the stage

(1) The tablecloth should be flat, with the middle seam upward and in the same direction;

(2) Place the the cloth flower in the same position and direction with equal spacing;

(3) Place tableware. The main knife is placed on the right side of the mouth cloth, the main fork is placed on the left side of the mouth cloth, the spoon is placed on the right side of the main knife, the knife is placed on the right side of the spoon, the small fork is placed on the left side of the main fork, the dessert fork is placed above the mouth cloth, the fork handle is placed above the dessert fork, the spoon handle is to the right, the blade of the bread knife is placed on the left side of the bread plate, the butter plate is placed above the bread plate, and the red wine glass is placed on the main knife.

(4) put salt and pepper bottles, ashtrays, candlesticks and flowers;

(5) put the menu, one for each person;

(6) Place dining chairs with corners and tablecloths, and the distance between the dining chairs is equal.

Step 3 check the desktop

Check the countertop comprehensively. The countertop should be clean and tidy, with complete tableware and utensils and consistent arrangement.

(2) Western banquet service

service program

brick by brick

1, preparation work

Half an hour before dinner, make all the preparations:

(1) Fill the glass with 4/5 ice water and light the candle;

(2) Bread should be placed on the table in the bread basket, and butter should be placed on the butter plate;

(3) Open the restaurant door, and the usher will stand at the door to greet the guests;

The waiter stood at the table, facing the door.

Step 2 welcome guests

When guests come in, they should greet them, move chairs and give them a chair. After the guests sit down, they should spread a cloth on the right.

Pour wine

Before pouring wine for guests, you should open the bottle cap and pour out a little wine, let the host taste it first, and then pour wine for the guests after getting permission. Other services are the same as "pouring wine"

4. Catering service

(1) Serve food for guests from their right side;

(2) serving food for female guests and guests;

(3) After all the guests put down the tableware, ask the guests if they can withdraw the plate. With the permission of the guests, they can remove plates and tableware from the guests' right.

Step 5 clear Taiwan Province.

(1) Take out all bread pans, bread knives, butter pans, bread baskets, salt and pepper bottles and trays;

(2) Take away the mesa residue with the maintenance clip.

Step 6 serve sweets

(1) first open the dessert spork, fork left and knife right;

(2) Serve sweets for the guests from the right side of the guests;

(3) After all the guests put down the tableware, ask the guests if they can take it off. After obtaining permission, take away the plates and tableware together.

7. Serve coffee and tea

(1) Put the sugar jar and milk jar on the dining table first;

(2) Put the coffee cup in front of the guests;

(3) Supply fresh hot coffee and tea.

8. See the guests off

Pull open the dining chair, then stand at the table and politely watch the guests leave.

(3) Buffet banquet service

service program

brick by brick

1, ready

(1) Get everything ready half an hour before meals;

(2) The food on the buffet table should be served and heated, the restaurant door should be opened, the usher should stand at the door to greet the guests, and the waiter should stand at the table facing the door.

Step 2 welcome guests

(1) When guests enter the restaurant, they should take the initiative to greet them and open their seats for them.

(2) After the guests sit down, spread the cloth for the guests from the right.

Step 3 serve drinks

Ask the guests what drinks they need, and pay attention to serving from the right.

4. A complete set of pottery tableware

(1) After the guests begin to eat, the waiter should remove the empty tableware used by the guests at any time;

(2) Add drinks and change ashtrays for guests anytime and anywhere;

(3) When the guests eat sweets, they should remove the cutlery such as the main knife, fork, soup fork, bread knife and bread plate;

(4) Keep the dining table clean and tidy, and add all kinds of tableware and food at any time.

Step 5 serve coffee and tea

(1) When guests start eating sweets, they should serve coffee and tea;

(2) Prepare sugar cups and milk cans and put them on the table;

(3) Ask the guests whether to use coffee or tea, and then entertain the guests with fresh hot coffee and tea.

6. See the guests off

(1) After the banquet, when the guests get up, they should pull away their chairs, then stand at the table and politely watch the guests leave.

Don't forget to thank the guests for coming.