Consumer complaint telephone number: 123 15
123 15 is the consumer complaint reporting telephone number. When the following situations exist, you can call the report number:
1. When the rights and interests are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce;
2. When the rights and interests are infringed in the process of consumption;
3, when found fake and shoddy goods and manufacturing fake and shoddy goods "dens";
4. When false advertisements are found to deceive consumers.
Tax service hotline: 12366 12366 The tax service hotline is a hotline number specially approved by the national tax system in State Taxation Administration of The People's Republic of China, People's Republic of China (PRC). When the following situations exist, you can call the report number:
1. Tax policy, collection and management process and other tax-related business consultation of the national tax system.
2. Basic information of taxpayers and other tax-related inquiries within the national tax jurisdiction.
3. General illegal tax returns within the jurisdiction of the national tax (including illegal invoice returns and illegal tax registration returns, etc.). ).
4. Taxpayers complain that they are not satisfied with the service attitude of the staff of the tax authorities.
5 taxpayers are dissatisfied with the service quality and efficiency of the tax authorities and their staff.
6. Taxpayers complain that the tax authorities and their staff have violated their legitimate rights and interests in the course of performing their duties.
7 rationalization opinions and suggestions put forward by the national tax authorities in standardizing administrative law enforcement and improving service quality and efficiency.
Hotline of human resources and social security service: 12333 12333 The service scope includes: employment, social security, labor relations, income distribution, talent work, civil servant management, military resettlement, introduction of intelligence, etc. , and provide services such as policies and regulations, procedures consultation, information inquiry, zero-employment family complaints, employment complaints, etc.
Environmental protection hotline: 12369
When reporting environmental pollution problems, you can report to the Environmental Protection Bureau or the "12369" city command center according to the location of environmental pollution incidents.
1, general pollution problems are accepted by the environmental protection bureau of the jurisdiction, and serious environmental pollution problems can be reported directly to the "12369" city command center.
2 belong to the jurisdiction of the environmental protection department, which belongs to the municipal level, and is handled by the municipal level; If it belongs to a certain district, it will be handed over to the environmental protection department of the district.
3. For some things that are not under the jurisdiction of the environmental protection department, such as urban garbage disposal, 12369 will not send special personnel to the site, but hand them over to relevant departments for handling.
The hotline of the State Tobacco Monopoly Bureau1231312313 is a special number for the State Tobacco Monopoly Bureau to accept the supervision and reporting of the national tobacco monopoly products market. The hotline "123 13" is positioned as a public service in tobacco monopoly administration. Its main function is to receive reports from the public about illegal production and operation of tobacco monopoly products, answer inquiries about tobacco monopoly laws, regulations and policies, and better safeguard the interests of the state and consumers. If citizens find problems such as illegal sales of tobacco products, please call the "123 13" tobacco complaint hotline in time to safeguard their legitimate rights and interests.