Catering is getting more and more difficult. The boss should mingle with the users externally, practice his internal strength internally and build a team with strong execution and creativity. Below, I will tell you about nine things that catering bosses must pay attention to. Come and have a look!
Turn into the role of behind-the-scenes manager
As a boss, if you can't get rid of employees' ideas and thinking in your bones, cultivate your boss's consciousness and mentality in time, and retreat to the background for management, it will bring destructive and even devastating effects to the long-term development of enterprises. For a person who has just transformed from an employee to an enterprise boss, the transformation from a front-line operator to a * * and planner will raise the requirements for his comprehensive quality, personality charm and management ability to a new height.
As a boss, you shouldn't indulge in specific affairs. You must get out of your daily management and turn your attention to the strategic planning, selection and training of leadership, organizational process and construction of control system. Accordingly, the change of management concept, the improvement of management technology and the cultivation of comprehensive literacy have become crucial.
Family management also needs three chapters.
In China, most entrepreneurs will adopt the method of family members' appointment at the beginning of their business. In fact, this is a very good model, which will reduce the psychological contract cost and monitoring cost because of the consistency of common family interests, thus achieving the purpose of reducing the internal management cost of enterprises and supporting enterprises to complete the accumulation of original funds in the shortest time.
But we should pay attention to the equal treatment in management and the three chapters of contract. The agreement between the two parties should be determined before opening the store or family members enter, including job responsibilities, authority, personal behavior, handling of various emergencies and other special requirements.
Team building that can't be ignored
When the restaurant develops to a certain scale, it is inevitable that there will be such a phenomenon inside the restaurant: job-hoppers are shoulder to shoulder with applicants. Admittedly, it is normal for restaurants to have new and old employees, but if excellent clerks keep leaving their jobs, it will have a negative impact on the business development of restaurants.
Therefore, how to retain excellent shop assistants is a problem that entrepreneurs must face and solve. It is very important for entrepreneurs to create an atmosphere in which employees are willing to stay and fight side by side with themselves. In the early stage of starting a business, funds are limited, and the common and effective method is boss family management.
As the boss in the early stage of starting a business, if he can become a mentor at work, a good friend in life, and care for his employees as much as his relatives, he can quickly establish a relatively stable team in a short time.
System construction that can not be ignored
As we know, the most effective management in the early stage of starting a business is family management. However, according to statistics, more than 90% of enterprises are suffering from the flood of family ties, ignoring system construction and management.
Although family management contributes to the rapid and steady development of enterprises in the early stage, it also has many disadvantages, such as conflicts between relatives and ordinary employees due to different treatment, which will lead to team division, and relatives and employees may also have a negative impact on the business philosophy and thinking of enterprises, which will become an obstacle to the development of enterprises. Therefore, we suggest that catering enterprises must do a good job in system construction in the early stage of starting a business, and the system should not be too much or too detailed, as long as it is practical.
Operators should make good choices and pay attention to key points.
At the beginning of the entrepreneurial stage, the boss must personally explore customers, grasp services, promote dishes and do marketing. What is management? Shout to the end? Way, this way is direct and effective. In the middle and late stage, the boss needs to gradually break away from the daily operation, hand over the power to the management personnel, and begin to take charge of some important matters, such as grasping the development direction of the enterprise, building the core team and cultivating future leaders, building the food research and development team, investigating and understanding peer management, and optimizing the business model. Grasping inside and out? Transition to support, train and assist the establishment and cultivation of leaders and technical teams, and gradually establish their own management and operation standards.
Only in this way can enterprises develop rapidly and healthily. No matter how high-quality brand, market and capital advantages you have, if you don't have your own team and management standards, the expansion of the enterprise will still be hindered.
There is at least one non-family member at the top.
Administrative personnel must have the same rights and responsibilities as their positions and be able to exercise their power without interference. This configuration will help to standardize the operation of enterprises.
Cuisine is the soul of a restaurant.
Hold on to the plate ? For a restaurant, there can be no decoration and no service, but there can be no high-quality dishes. ? For the boss of catering enterprises, we should always focus on the guarantee of food quality and the innovation of food types in the course of operation.
Peer review is a good learning method.
Catering managers, as ordinary consumers, can go to other peers' stores to experience it personally, or participate in group observation and study in the industry. They can not only learn from the successful experience of catering enterprises in the same industry, but also take out the problems existing in restaurants for on-site exchanges and discussions with their counterparts in the catering industry, listen to their opinions and suggestions, and find solutions suitable for them.
Create a favorable business environment
For those who are in the early stage of starting a business, winning the support of the surrounding forces will bring great benefits to the development of the enterprise. As the saying goes:? The authorities are confused, but the bystanders are clear? Entrepreneurs who are caught in complicated daily affairs usually need help from outsiders from different angles, analyze external opportunities and threats, internal competitive advantages and disadvantages, and give objective and reasonable suggestions, which will bring great help to the operation and growth of enterprises.
How to win outside support and help? Generally, you can find mentors in the industry, such as exchange training of industry associations, and find your own consultants and mentors to help them increase their knowledge and improve their management, thus promoting the development of restaurants.
Of course, as an entrepreneur, the improvement of management ability is endless, so continuous learning is also very important and necessary.
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