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# Administrative Work Contents and Responsibilities (Selected Articles 1)#
1, obey the leadership and command of the department manager and team leader;
2. Strictly abide by traffic regulations and driver operation procedures;
3. Complete the task on time, accurately and safely;
4. When performing driving tasks, fill in the driving registration form carefully, and truthfully fill in the mileage and driving route after each driving;
5. Ensure good vehicle performance and keep the vehicle clean inside and outside;
6. Responsible for the delivery and transportation of goods (documents, receipts, office supplies, equipment, etc.). ) between the headquarters and various business divisions;
7. Without permission, the vehicle shall not be handed over to others for driving, and it is not allowed to drive privately;
8. Traffic accidents and violations shall be handled in time and shall not be concealed. Report to the team leader and superior leader immediately after returning to the company;
9. Complete the work temporarily assigned by the leader;
# Administrative Work Contents and Responsibilities (Part II) #
1. According to the characteristics and requirements of each restaurant in the hotel, make menus and kitchen recipes for each restaurant.
2. Formulate the operating rules and post responsibility system of each kitchen to ensure the normal work of the kitchen. .
3. According to the usage of raw materials in each kitchen and the inventory quantity in the warehouse, make the raw material ordering plan and control the purchase quality of raw materials.
4. Responsible for signing and approving the raw material outbound order, and filling in the kitchen raw material use report. Check raw material inventory frequently to prevent deterioration and shortage.
5. Ensure the rational use of raw materials, control the plates, specifications and quantity of dishes, ensure good quality, and reduce losses and costs.
6. Patrol and check the working conditions of each kitchen, reasonably arrange the chef's technical strength, and coordinate all work links.
7. Check the operation of kitchen equipment and the use of kitchen utensils, and make an order plan.
8. According to different seasons and major festivals, organize special food festivals, introduce seasonal dishes, increase varieties and promote sales.
9. Listen to the opinions of the guests, understand the sales situation of the dishes, and constantly improve and improve the quality of the dishes.
10. Check the kitchen hygiene every day to ensure the food hygiene, and implement the food hygiene laws and regulations and the kitchen hygiene system.
1 1. Regularly implement and carry out technical training for chefs and evaluate their technical level.
12. Responsible for the operation and management of the staff canteen, and constantly improve the living conditions and quality of life of the staff.
# Administrative Work Contents and Responsibilities (Part III) #
1, complete the work of the service center according to the quality requirements.
2. Accept the complaints and opinions of residents and visitors, coordinate and handle them, and report them in time.
3. Maintain the order and cleanliness of the lobby and respond to emergencies in time.
4. Use and keep all materials and materials properly to ensure the normal use of residents and visitors.
5. Collect and feedback the demand of residents and tourists for service products.
6. Enter the information system and fill in the business report.
7. Living services: According to unified arrangements, provide or coordinate the provision of various living services and special services for residents under their jurisdiction.
8, complete other work assigned by the leadership.
# Administrative Work Contents and Responsibilities (Part IV Selected) #
1. Formulate the development strategy of the hotel and formulate the corresponding human resources strategy to support the development of the hotel.
2. Provide management with human resources and organizational solutions, strive to improve the company's comprehensive management level, and effectively monitor human resources costs.
3, establish and improve the personnel, labor, assessment, appointment, promotion, rewards and punishments and other rules and regulations; Formulate and improve the hotel organizational structure, salary system and performance management system. Study and design a human resource management model suitable for the company's development.
4. Cultivate excellent human resource management team, organize the implementation of knowledge management, promote innovation capacity building, and achieve organizational strategic goals.
5. Promote the construction of hotel corporate culture and establish an attractive working environment.
# Administrative Work Contents and Responsibilities (Excerpt from Chapter 5) #
1, responsible for hotel document management, establishing document filing system, and uploading and publishing information in time.
2. Assist in statistical reporting of relevant statements.
3. Responsible for drafting hotel letters, meeting minutes, summary reports, etc.
4. Responsible for the procurement, management, requisition and distribution of office supplies.
5. Be responsible for the management of the company's important documents and handle the annual examination of documents.
6. Responsible for the management, maintenance and maintenance of the hotel's main office equipment (computers, photocopiers, etc.). ).
7, responsible for employee attendance, payroll preparation, etc.
8. Responsible for handling social security and provident fund for employees who join or leave the company.
10, responsible for hotel ideology, network security, and confidentiality.
1 1, and complete other tasks assigned by the leaders.
# Administrative Work Contents and Responsibilities (Article 6 Selection) #
1, responsible for handling all incoming calls from inside and outside the hotel, and transferring them to the guests in a friendly and enthusiastic manner according to the service standards of the hotel, so as to meet the needs of the guests and provide personalized service.
2. Master telephone answering skills; Skillfully operate the telephone system and provide professional telephone services for guests, such as morning call service and message service.
3. Be familiar with hotel product knowledge and latest information, and actively promote hotel services.
4. Collect and record the opinions of guests, understand the needs of customers and convey them to relevant departments in time.
# Administrative work content and job responsibilities (select 7 items) #
1, responsible for the management, classification, filing and storage of the company's marketing documents and meeting minutes;
2. Be responsible for the production and compilation of daily, weekly, monthly and annual statistical statements and reports of various sales indicators, and answer the leaders' questions about sales trends at any time;
3. Establish and update the sales ledger database in time to provide accurate data for the sales department at any time;
4, responsible for customer complaint records, assist the sales manager to properly handle;
5. Assist the sales manager to do well the internal affairs of the department.
# Administrative work content and job responsibilities (select 8 items) #
1, responsible for formulating, implementing and supervising the company's administrative rules and regulations;
2. Be responsible for the audit of all departments of the company and the follow-up assessment of indicators and progress;
3. The warehouse shall conduct spot checks at night, at least 1 time per month;
4. Assist the superior to establish and improve the company's administrative work;
5. Other work arranged by the leaders.
# Administrative work content and job responsibilities (choose 9 items) #
1. Be responsible for the guidance, reception and registration of company visitors, and inform them in time;
2, responsible for the company's telephone transfer, document copying, sending and receiving letters, faxes and other work;
3. Employee attendance statistics;
4. Maintenance of office environment and equipment;
5. Update the address book of new employees timely and accurately;
6. Assist in organizing and carrying out company activities;
7. Procurement of administrative projects;
8. Registration of borrowing administrative supplies;
9, vehicle maintenance, registration and supervision;
10, complete other and temporary work assigned by superior leaders.
# Administrative Work Contents and Responsibilities (Selected Articles 10)#
1. Take the responsibility of document control in the company's unified information office platform, flexibly and accurately judge the nature of various documents and related work requirements, and complete the uploading and publishing work;
2. Assist the deputy general manager to coordinate the work affairs between the hotel management and the company's departments and subordinate companies;
3. Prepare monthly and quarterly management analysis reports, annual work summaries and work plans; Assist in organizing monthly hotel management analysis meeting and writing meeting minutes;
4. Cooperate with all departments of the hotel to complete all work affairs arranged by the company and the deputy general manager of the hotel.
# Administrative Work Contents and Responsibilities (Selected Articles 1 1)#
1. Be responsible for handling documents, and do a good job in drafting, receiving, sending, registering, transmitting and filing documents;
2. Responsible for drafting all kinds of administrative documents, letters and reports of the company, as well as receiving, sending and delivering all kinds of documents;
3. Attend regular administrative meetings and other relevant meetings, and record and sort out meeting minutes;
4. Complete other tasks assigned by the general manager.
# Administrative Work Contents and Responsibilities (Selected Articles 12)#
-Assist the General Manager in entertaining senior local government officials/representatives/special guests who visit the hotel or participate in hotel activities.
-Prepare relevant materials for general manager meetings, including daily operation meetings, management meetings, departmental meetings and other meetings.
-Maintain and update the general manager's daily formal activities and meeting arrangements, and follow up the meetings and activities. Remind the general manager of all important appointments/meetings or activities to attend.
-Print, take notes and minutes of meetings, draft, file, follow up and write letters.
-Maintain departmental time records and schedules.
-Supervise and keep the office work area clean and orderly.
# Administrative Work Contents and Responsibilities (Selected Articles 13)#
I. Job responsibilities
1, responsible for reception at the front desk;
2, responsible for the company's documents, telephone, newspapers and periodicals;
3. Be responsible for copying documents;
4. Responsible for the distribution and registration of office supplies of all departments of the company;
5. Supervise employees' attendance and punching in;
6. Cooperate with the Human Resources Department to make attendance statistics of all departments;
7, office supplies in and out of the warehouse;
8. Supervise and inspect employees entering and leaving the company;
9. Other work assigned by the department.
Second, the postal authorities.
1. Supervise and manage the personnel entering and leaving the company;
2. Have the right to supervise the attendance and punching of employees at the company's headquarters;
3. Have the right to supervise the copying of documents and materials of all departments of the company.
Third, the working time limit
1. Prepare the office supplies required by each branch every Friday morning;
2, before the 3rd of each month, statistics report last month's opening table number and the number of copies of the copier;
3. Make an inventory of the office supplies warehouse before 30th of each month, and report the summary data within five working days.
Fourth, penalties for violations.
1. Failing to stop or report the phenomenon of employees punching cards on their behalf, once the demerit is verified, 20 yuan will be fined;
2. Failing to prepare office supplies according to the stipulated time, which affects the normal office work of the branch, and fines 50 yuan;
3. If a stranger enters the office area due to the negligence of the personnel entering and leaving the company, which affects the normal office order of the company or causes the loss of the company's articles, 200 yuan will be fined; If the circumstances are serious, they shall be dismissed.
# Administrative Work Contents and Responsibilities (Selected Articles 14)#
1, responsible for general affairs, security, motorcades, government docking and other administrative and logistical affairs and daily operation control;
2. Be responsible for the formulation, review, posting, publicity and implementation of the company's relevant management documents and the management of important contract materials;
3. Responsible for the organization and arrangement of relevant meetings, tourism, entertainment and cultural activities of the company and the cooperation of important meetings of the company;
4. Responsible for the implementation of resource allocation and logistics service arrangements for guests from all walks of life at home and abroad;
5. Responsible for the maintenance of working environment, public facilities and the deployment and management of office supplies;
6. Be responsible for the publicity and implementation of corporate culture activities ("6S", safety, occupational health, etc.). ) and organizational cooperation;
7. Responsible for the allocation and use of various resources in subordinate departments and the cost accounting control of engineering projects;
8. Be responsible for publicizing and implementing the tasks, work objectives and instructions issued by the company and superiors;
9. Responsible for friendly cooperation and transaction handling with relevant government departments, commercial institutions and other social organizations;
10, responsible for the work objectives, planning, auditing and performance appraisal of the employees under its jurisdiction;
1 1. Assist the management department to guide and supervise the normal operation and quality assurance of logistics support work such as administration, general affairs, security and motorcade, and make continuous improvement;
12. Assist in the formulation and production of the company's development plan, business objectives and corporate image advertisements.
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