1 Malicious fraud against consumers: Some restaurants cheat some customers from other places, deliberately conceal consumers and drive up prices. Generally speaking, the price of a few hundred meals will rise to several thousand. Consumers are often told that the artificially high prices of raw materials not only seriously damage the legitimate rights and interests of consumers, but also greatly reduce the overall image of Hainan catering and undermine the economic order. In the end, it is our tourism industry in Hainan that suffers.

2 Street stalls occupy the road at will. Whenever night falls, many stalls similar to food stalls will pop up on some streets in the city, making the streets crowded. Although it provides convenience for some citizens, it will have a serious impact on the appearance of the city. Moreover, the sanitary conditions of snack bars are not optimistic, and most of them are operated in the open air. In order to reduce costs, it is not difficult to link them with illegal cooking oil workshops. I'm afraid it's unsanitary to eat them. If there is a problem, it is unsanitary.

3 "corkage fee" problem: Recently, all parts of China are arguing about corkage fee, arguing whether corkage fee is reasonable or not, which harms consumers' interests. The survey found that most high-end restaurants in Hainan posted notices that consumers "refused to bring their own drinks", and learned from restaurants that "drinks consumption accounts for about 30%-40% of hotel income. If customers always bring their own drinks to dinner, they will not choose a store. On the other hand, customers strongly object, thinking that the hotel charges a bottle opening fee is overlord. Most consumers disapprove of charging because the cost is too high, such as the following example:

This vigorous "corkage fee" dispute is expected to end at the initiative of 35 local catering industry associations. The day before yesterday, 35 associations issued an initiative in Beijing: whether consumers can bring their own drinks, whether to charge service fees for their own drinks, and negotiate with consumers to solve problems in line with the principle of independent operation in good faith and following the laws of market economy. Since the company lost the case of corkage fee, there has been a fierce debate on corkage fee nationwide, which is uncompromising. A few days ago, the heads of catering industry associations from all provinces, autonomous regions and municipalities in China gathered in Beijing to invite legal experts to give lectures and learn relevant legal knowledge, and to seriously discuss issues such as "bring your own drinks" and the resulting understanding of the legitimate rights and interests of the catering industry. It is believed that according to the principles of market economy and legal provisions, whether catering enterprises have the right to "refuse to bring their own drinks" and whether they can charge service fees for "bring their own drinks" should be the market behavior of enterprises operating independently. The reporter noted that the initiative made a clear statement on whether consumers can bring their own drinks and whether to charge service fees for their own drinks: "In line with the principle of doing business in good faith and operating independently, follow the laws of the market economy and negotiate with consumers. In the case that some consumers can't understand the enterprise service measures and charging standards, they should do a good job of explanation or adjustment measures according to law to make consumers happy and satisfied. " In addition, the initiative also emphasizes the principle of clearly marked prices. According to the price management regulations of catering industry in China, catering enterprises should indicate their service regulations and charging standards in a prominent position in the store, and all service items and charging standards should be informed to consumers in advance. Later, the reporter visited several restaurants and found that many restaurants are the default attitude towards the phenomenon that consumers bring their own drinks, and do not propose to charge corkage fees. The reporter also noticed that many restaurants still failed to implement the principle of "clearly marked price" in the initiative. For example, on the menu, the price of some seafood is still marked with "current price", and the price is not directly marked, and the box service fee is not reflected in the menu. Only by asking the waiter will you be informed of the charging standard of the box service fee.

Lack of supervision on the purchase channels of restaurants: In order to ensure that consumers can eat with confidence, relevant departments should strictly supervise the purchase channels of restaurants, mainly by purchasing goods and conducting spot checks on catering raw materials. This is not done properly. We should be stricter at the source and resolutely ban some unqualified raw materials and unqualified food. Effectively protect the interests of consumers.