? Work summary of canteen staff

? At the beginning of xx, according to the overall work plan and the current economic development situation of the hospital, the on-the-job dining subsidy standard for the staff of the hospital was raised, and the staff canteen was required to strengthen basic management, vigorously reform and actively innovate and develop. It was emphasized that the staff canteen, as a key department of logistics support, must focus on the service work in the Olympic year, ensure food safety and health, and achieve "three satisfactions".

? With the care and help of the correct leaders in the institute, the direct leadership and strong support of the leaders of the administrative department, the care and help of the leaders at all levels in the institute, the cooperation and help of the relevant departments, the understanding and support of the staff in the institute, and the joint efforts of all the old and new staff in the staff canteen, we have successfully completed various production (work) tasks throughout the year, achieved good economic and social benefits, and accumulated more practical experience and a good material foundation for future services. The specific canteen work is summarized as follows:

? 1. Completion of main work indicators for the whole year: (operating income, expenditure, personnel training, food safety and hygiene, others, etc.). ).

? Second, rely on the leadership, rely on the backbone, mobilize employees, and promote reform and innovation through the whole chapter.

? 1. Since April of xx, a leading group with the team leader as the core has been established. According to the relevant rules and regulations of the institute and the specific situation of the staff canteen, the "Very Standardized Staff Code" (later published the "Staff Post Responsibility Letter") was formulated, and the nature, responsibilities and norms of work were defined. Organizationally, the service concept that the staff canteen should seek development through reform and survive through development is established ideologically.

? 2. From April of xx, the leading group with the team leader as the core held a management meeting once a week, and every Friday, all employees went to work half an hour in advance to hold a study and life meeting, summarizing and arranging work, rewarding the superior and evaluating the inferior, introducing new products and demonstrating standardized services. The staff canteen established from the system has the determination and confidence to do a good job in logistics support with standardized service and high-quality service.

? 3. From April of xx, apply for computer equipment to keep abreast of market supply information, food hygiene and safety, new product promotion and other information. Make recipes and arrange production tasks every week. Each production team is required to launch no less than two new varieties every month, and provide night catering service synchronously according to the needs of night clinics of experts in the hospital, and constantly launch seasonal snacks with various flavors, which are well received by employees and diners in the hospital.

? 4. From April of xx, we began to contact manufacturers, and introduced various barbecue equipment and beverage filling equipment one after another, and placed them in the operating room and other relevant departments in time to facilitate frontline workers to drink delicious drinks and eat delicious food at any time.

? 5. Since April of xx, we have made great efforts to improve the canteen environment, readjusted the layout, increased facilities, and standardized the queuing order. With the joint efforts of the staff of the whole hospital, the problem of foreigners entering the operating room, which has been the biggest problem for a long time, has been effectively solved.

? 6, establish and improve the supervisor's regular follow-up system.

? 7. Establish and improve the registration system for bulk delivery of scheduled goods.

? 8. The most important link is that, with the support of hospital leaders and the strong cooperation of various departments, the renewal of dining cards for on-the-job employees in the hospital was successfully completed in August of xx, and more than 400 dining cards with unknown origin were eliminated, which fundamentally guaranteed the dining welfare of employees in the hospital, realized the maximum benefit and implemented the care of hospital leaders for employees.

? Style, can abide by the rules and discipline, unite with colleagues, seek truth from facts, optimistic, always maintain a rigorous and serious work attitude and meticulous work style, and work hard. Carry forward the fine tradition of hard work and helpfulness in life, always be honest, diligent, hard and simple, be strict with yourself and always play an exemplary role.

? The direction of future efforts:

? With the implementation of the company's various systems, it can be expected that our work will be more arduous, the requirements will be higher, and the knowledge we need to master will be higher and wider. To this end, I will work harder, study hard, strive to improve my cultural quality and various work skills, and make due contributions to the company. In the coming year, with the correct leadership and assistance of the company leaders and department managers, our work will focus on the company's business policy, purpose and benefit objectives, and closely focus on the key points. In addition to intense work, strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of pioneering, innovative, pragmatic and efficient departments. I fully realize that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business and be responsible for the specific work and business. First of all, you should set an example, so as to ensure that everyone can take the initiative to undertake the work under the condition of tight personnel.

? I made the following points to the leaders:

? First, be strict with yourself, consciously strengthen party spirit cultivation, and further improve party spirit cultivation and political and ideological consciousness.

? Over the past year, I have always adhered to the Marxist-Leninist stand, viewpoint and methodology, dialectical materialism and historical materialism to analyze and observe things, distinguish right from wrong, adhere to the truth, adhere to the correct world outlook, outlook on life and values, guide my study, work and life practice with the correct world outlook, outlook on life and values, and actively build a solid defense against bourgeois democratic liberalization, money worship and liberalism. Love the motherland, love the China * * * production party, love socialism, support leadership and management ideas, firmly believe that socialism will eventually defeat capitalism, and have confidence in socialism. Conscientiously implement the party's line, principles and policies and do a good job in socialist construction. Proactive, diligent, fearless, conscientious, and make contributions in ordinary jobs.

? Two, strengthen theoretical and professional learning, and constantly improve their overall quality.

? I attach importance to strengthening the study of theory and professional knowledge. At work, I insist on studying while working, and constantly improve my comprehensive quality level.

? (1) is to seriously study the theory of "Theory of Three Represents", deeply understand the scientific connotation of "Theory of Three Represents", and enhance the consciousness and firmness of practicing "Theory of Three Represents"; In order to further accelerate the improvement of the socialist market economic system and build a well-off society in an all-round way, we will make our own efforts.

? (2) Seriously study professional knowledge, with emphasis on document writing, document processing and computer knowledge. In terms of learning methods, we should find the key points among the key points, grasp the key points, and combine our own shortcomings in official document writing, official document processing, computer knowledge, etc. to carry out targeted learning and continuously improve our office work ability.

? (3) Earnestly study legal knowledge, combine the actual characteristics of work, and use spare time to study selectively. I have studied Forest Law of People's Republic of China (PRC), Regulations on Forest Fire Prevention, Land Management Law of the People's Republic of China and Regulations on Mediation and Handling of Land, Forest and Water Conservancy Disputes in XX District, and further enhanced my legal awareness and concept through study.

? Third, work hard and finish the task on time.

? Over the past year, I have always insisted on being strict with myself, working hard, always keeping in mind the company system, creating benefits for the company wholeheartedly, trying to practice the important idea of the company's goals, and trying to do my job well in ordinary and ordinary jobs. In specific work, be a good boss's staff assistant: (1) Carefully collect all kinds of information and data, comprehensively and accurately understand and master the development of all aspects of work, analyze the main problems existing in the work, sum up work experience, and report to the leaders in time, so that the leaders can fully and accurately understand and master the actual situation of recent work, make scientific and correct decisions, and solve problems.

? (2) Every work assigned by the leaders should prioritize, arrange the time scientifically, and complete the task on time, with good quality and quantity.

? (3) In the work of receiving visiting customers, adhere to the work requirements, warmly receive visiting customers, listen carefully to the problems reflected by visiting customers, and put forward requirements and suggestions. At the same time, carefully explain the problems that customers ask to solve but can't solve at the moment, patiently do the ideological work of customers and let customers believe in Xiesheng.

? With the care, support and help of leaders and colleagues, all services have successfully completed their tasks and achieved good results, which have been affirmed by leaders and customers.

? Looking back on my work in the past year, I have made new progress in my thinking, study and work, but I am also aware of my own shortcomings. My theoretical knowledge level is still relatively low, and my modern office skills are not strong. In the future, I will seriously overcome my own shortcomings, carry forward my achievements, consciously put myself under the supervision of the company organization and customers, study hard, work hard, be a qualified manager, and make my own contribution to the goal of building Xiesheng in an all-round way!

? I have strong guidance, management and coordination skills. In guiding our work, we always first carefully understand the spirit of relevant documents, think carefully and draw up a set of work plans; Then solicit opinions from all sides, brainstorm, combine the spirit of the document with the actual situation, and combine individual wisdom with collective wisdom. In the process of work, adhere to the front command, identify the key points and difficulties of work, grasp the main contradictions, solve problems with a clear aim, resolve contradictions, and firmly grasp the initiative of work. In the management work, insist on holding a meeting of the heads of departments in charge and co-management at the beginning of each month, listen to the work report of last month, study the work arrangement plan of that month, strengthen management, and urge the implementation of internal control system. In the coordination work, we should adhere to the people-oriented principle, give full play to people's subjective initiative and team spirit, and jointly complete complex and arduous tasks.

? Fourth, in terms of diligence:

? I am enterprising, responsible, enterprising and devoted to my work; Serious work, positive attitude, firm attitude, courage to shoulder heavy burdens, dare to take responsibility, regardless of personal gains and losses; Diligence, earnestness and hard work; Never be late or leave early for no reason. I haven't had a working holiday for a year, and I have been working overtime on duty on holidays, coordinating related work and auditing related reports.

? V. In terms of performance:

? I am clear-minded, planned, forward-looking and strong in leadership; Pioneering and enterprising, often putting forward reasonable suggestions and being adopted, completing heavy work tasks and other tasks assigned by leaders; Pay attention to working methods and have high efficiency; Can finish the work assigned by the leaders on time or ahead of schedule, with outstanding achievements and good results.

? Sixth, in terms of integrity:

? (1) Strictly implement and maintain the Party's "four disciplines and eight requirements", discipline, economic work discipline and work discipline. Consciously maintain a high degree of consistency with the company, do not go along with others, and go its own way; Abide by democratic centralism, not arbitrary, weak and laissez-faire; Exercising power according to law, not abusing power or neglecting duty; Integrity, do not accept any interests that affect the fair execution of official duties; Do not allow others to use their influence for personal gain; Fair and decent employment, no nepotism, graft; Work hard, not extravagance and waste, and be greedy for enjoyment; Be pragmatic for the company and employees, not cheat, and make profits for the company.

? (2) In the selection and appointment of cadres, we should conscientiously implement the relevant provisions of the Interim Measures for Staff Management, adhere to the principles of openness, equality, competition and merit-based, promote the reform of the employment mechanism of Xiesheng, and gradually move toward the track of rule of law.

? (3) Strictly implement various rules and regulations and resolutely correct unhealthy practices in the industry. I set an example, be strict, adhere to the system of employing and managing people, guide and educate employees to consciously implement various rules and regulations of Xiesheng, and establish a good habit of loving their posts and being dedicated.

? (4) Keep close contact with customers and strive to realize, safeguard and develop the fundamental interests of the company and customers. I firmly establish a correct view of power, status and interests, and establish the idea of serving the people. I regard customer satisfaction, dissatisfaction and support as the starting point and end result of my work, and strive to do practical things and do good things for the company. Creating profits for customers is creating value for the company.

? (5) In accordance with the regulations, the reporting system for major personal matters shall be implemented.

? Generally speaking, in the past year, I have been in charge of many departments, assisted by many departments, with a wide range of work, heavy tasks and great responsibilities. Because I correctly understand the work arrangement of my superiors, resolutely implement the business principles and policies of the company and the leaders, strictly implement the company's rules and regulations, better perform the duties of administrative positions and professional and technical positions, give play to the leadership management and organization and coordination capabilities, fully mobilize the enthusiasm of the employees, and successfully complete the annual management and condominium work of the stock room.

? In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. There will be more opportunities and competitions waiting for me next year, and I am also secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be confined to the small circle around us, but should focus on the overall situation and future development. I will also learn from other colleagues, learn from each other's strengths, exchange good work experience with each other and make progress together. Get better working results.

Work summary of canteen staff?

? Establish the purpose of "serving and educating people" and standardize the safety and health management of school canteens. There are 549 people in our school canteen and 6 employees in the kitchen. There are 549 students in breakfast and 549 students in lunch. Under the correct leadership and supervision of the education and health authorities, the school firmly established the purpose of "serving and educating people", standardized the safety and health management of school canteens, guaranteed the living needs and physical health of teachers and students, and maintained the normal teaching order, which was well received by teachers, students and parents.

? First, people-oriented, firmly establish a sense of service between teachers and students.

? At present, there are 1 full-time and part-time managers in the canteen of our school. The recruitment, selection, assessment, on-the-job training and skill competition of chefs are conducted in strict accordance with procedures, fair and open. In order to establish the consciousness of service and education, teachers and students will feel at home when they go to the canteen, and feel at ease, comfortable and assured.

? Two, standardize the rules and regulations of school canteen safety and health management

? Constrain people with the system, and formulate a scientific and operable management system. These systems can be roughly divided into three categories: employee responsibilities, food hygiene and safety management and property management. It is formulated by the national, city and county authorities and canteen management team according to the actual situation of our school, such as canteen safety and health system, staff health knowledge training system, canteen staff attendance system, fire safety system, post responsibility system for purchasing personnel, staff health inspection system, post responsibility system for tableware disinfection, etc. Dining room staff should not only be familiar with the contents of these systems, but also all behaviors should be bound by these systems.

? Third, strengthen the food hygiene and safety work in the canteen.

? The health and safety of school canteens is a major event related to the life safety of teachers and students, which cannot be overemphasized. In the process of ensuring health and safety, the "five customs" were strictly controlled. The first is to strictly control the purchase and purchase access. The purchase date, product trademark, production date, shelf life, health certificate, business license and product inspection report of raw materials should be carefully registered and accepted, and the steward should check. Those who do not meet the requirements are resolutely not allowed to enter the raw material warehouse; It is strictly forbidden to purchase raw materials, semi-finished products and finished products from units and individuals without health permits; It is strictly forbidden to purchase food and raw materials without manufacturers, production date and shelf life, and beyond the shelf life; The meat purchased in the canteen must have an animal quarantine certificate. File all suppliers, complete the licenses of the goods supplied, and conduct on-site inspection of the supplier's production base. The school also signed a letter of responsibility for food hygiene and safety with suppliers. Raw materials enter the partition wall of the warehouse and leave the ground. Separate finished products from semi-finished products, and separate raw and cooked products. Unshaped foods should be stored in clean containers and covered to prevent cross-infection. Secondly, strictly control the production operation. In the process of food processing, in strict accordance with the relevant regulations, the disinfection should be thoroughly cooked. In the roughing room, choose vegetables and cut them on the chopping board. The operating room should be clean and hygienic, the restaurant should be clean and bright, and the dishes should be learned. Which dishes should be washed before cutting, which dishes should be cut before washing, which dishes should not be soaked, which dishes should be soaked in cold water, which dishes should be soaked in hot water, which dishes should be soaked in salt water, and for how long? We ask the master to operate strictly according to the rules. Vegetarian dishes are stored in separate cabinets, the chopping boards are separated, and the knives are processed. Potatoes do not need to germinate, green beans should be boiled, soybean milk should be boiled, and cold dishes should be heated thoroughly to avoid poisoning incidents. In order to strengthen the responsibility, the school signed a responsibility letter for food hygiene and safety with the teams in the operating rooms of the canteen. Strictly control the sales of finished products. The cooked food for each meal is transferred from the cooking room to the pantry for isolated storage. Cooks must wash their hands, disinfect and wear masks before selling meals. Overnight food is put in the freezer in the canteen, and moldy food is not sold. Fourth, strict tableware disinfection. For the cleaning and disinfection of tableware and containers for placing crops, we generally adopt physical disinfection and chemical disinfection. First, clean the disinfected articles with boiling water, then chemically disinfect them with detergents such as Jiemiejing, and then steam them in a steamer for more than 30 minutes. Large items are cooked in a porridge pot for more than 30 minutes, which is not only physical disinfection. Reverse disinfection room, disinfection cabinet, cleaning. Disinfect three times a day in the morning, at noon and at night, fill in the disinfection record form in detail, and implement the disinfection work. In recent years, the Municipal Bureau of Health Supervision has made spot checks on the disinfection and sanitation of tableware in our canteen every time, and the qualified rate is 100%. Strictly control the personal hygiene of chefs. All canteen operators are required to have regular physical examinations and hold health certificates. Develop good personal habits, frequently cut hair, frequently cut nails, frequently wash clothes, and frequently change work clothes, so as to wash hands, disinfect, wear work clothes, wear work hats, and put on posts before going to work; Wear a mask when selling rice; Don't smoke at work.

? The solid management of canteen hygiene has created a good environment for the healthy and rapid development of our school and provided solid logistical support, which has been recognized by all teachers and students, relied on by parents and affirmed by leaders at all levels. We will continue to innovate in the future work, accept more supervision and guidance from higher authorities, better serve teachers and students, and make the health management of school canteens reach a new level.

? Work summary of canteen staff

? How time flies! Half a year has passed, and it's almost a year since I took over the canteen in a blink of an eye. As a canteen, it is naturally inseparable from diet. Eating is an indispensable part of everyone's life. If you leave food behind, it is impossible to survive, so the canteen as a unit is also very important. As managers, we should pay more attention to the diet of employees and ensure the physical and mental health of each colleague. The canteen work in the past six months is summarized as follows:

? Main work since this year:

? The canteen is an important part of the logistics service of Haoan Company. Especially responsible for the dining work of busy employees. As the "window" unit of Haoan Company, the quality of work is directly related to the vital interests of employees. Therefore, we insist on doing a good job in the following aspects:

? 1, focus on the overall situation and raise awareness. At the beginning of the new year, the company put forward new requirements for employees to eat, and implemented the standard of only charging one yuan for each meal, striving to let employees eat three yuan. In this case, if we can't keep up with the pace in work, management and life service, we will be ashamed of the trust and support of the company leaders and the cadres and employees who are struggling in the front line of all work. Therefore, we take doing a good job in all kinds of life services as our goal throughout the year. Adhere to people-oriented, care about the lives of workers, do good things and do practical things for the broad masses of cadres and workers, and make the canteen truly a "home for workers" and a place where cadres and workers are satisfied. In particular, we can closely focus on the overall situation of the company's work, closely connect with the actual work of the canteen, and insist on educating employees on "life service is no small matter" and "it is our duty to do a good job in reception and service of employees", so that everyone can realize the importance of doing their job well ideologically, so as to consciously devote themselves to various service jobs.

? 2. Strengthen management and standardize operation. The work of the staff canteen often deals with cadres and workers, involving some specific problems such as eating, drinking and living, and is considered as "thankless work". In this case, we don't regret that although we have done a lot of work, we have not been recognized by everyone, but we have tried our best to do all kinds of services. Strengthen all aspects of management, constantly create good service conditions for everyone, and lay a good foundation for gradually moving towards standardized management and quality service. While doing a good job in various management, we have also done a lot of work in changing modes, changing service attitudes and improving service quality. We always adhere to the people-oriented service concept and adopt various service methods to provide convenience for cadres and workers as much as possible, so that everyone can feel at home when dining in the canteen.

? 3, unity and cooperation, quality service. The tasks undertaken by the staff canteen are fragmentary and complicated, but each task is closely related to the overall situation of the company's work and the vital interests of cadres and workers. Therefore, with the cooperation of relevant departments, we insist on internal unity and cooperation and improve quality services. Especially since the beginning of this year, the staff canteen has a large number of people, few personnel and a heavy workload. In order not to affect the normal operation, our canteen staff can listen to the arrangement of the leaders, regardless of industry and conditions, and go all out to do a good job in the canteen. We also pay close attention to the catering and accommodation services of workers recruited from Yunnan this year. Let them eat delicious meals. As a logistics service unit, we have the responsibility to put ourselves in their shoes and make them eat satisfactorily and live comfortably.

? 4. In dining, we don't stop at the general level of making cadres and employees only have enough to eat, but work hard on service attitude and food quality in strict accordance with the requirements of company leaders. At present, the staff canteen basically maintains the supply of one dish and one soup at noon every day and eats steamed bread twice a week. In order to do this work well, the management, service and cooks of the staff canteen are of one mind, and strive to provide satisfactory and high-quality services for cadres and workers wholeheartedly. Next, we will make a weekly cookbook, make it public and accept everyone's supervision.

? Of course, although we have made some achievements this year, there is still a big gap between the requirements of company leaders and the expectations of cadres and workers. Especially in the new situation of rapid development of the company, our work rhythm is not big enough. These all need to be continuously improved in the future.

? Future work plan:

? First, we should further understand the importance and necessity of doing a good job in life service. Adhere to the people-oriented principle, care about the lives of cadres and workers, and do good deeds and practical things for cadres and workers. Caring for the life service of cadres and workers is actually a political issue and a mass viewpoint. Therefore, we should deepen and improve our ideological understanding, translate it into concrete actions, do everything possible to create good conditions, further run the staff canteen, facilitate the dining and accommodation of cadres and workers, and make our due contribution to the sustainable development of the company.

? Second, we must constantly strengthen management and do a good job in service quality. The next step is to focus on one center, highlight the principle of "two acts" and realize three transformations. Focusing on one center is to closely focus on the company's work objectives, closely combine life service with the overall development of the company, stabilize people's hearts with high-quality services, win people's hearts with satisfactory services, and thus achieve the purpose of cohesion and promotion of development. Highlighting the principle of "two acts" means striving to serve cadres and workers, and doing good deeds and practical things for cadres and workers. Through our efforts, life service has truly become a bridge and link between company leaders and cadres and workers. To realize the three transformations is to realize the transformation of thinking mode, management mode and work style, take the satisfaction of cadres and workers as the standard to test our management work, and constantly push all the work to a higher level.

? The third is to be actively responsible and do a good job in food safety and hygiene. Life service is complicated, and the most fundamental job requirement is to be responsible for the life, health and safety of cadres and workers. Therefore, we must conscientiously implement the Food Hygiene Law, take strengthening food hygiene management and comprehensive service management according to law as the top priority, put it on the important management agenda, earnestly put the responsibility on people, pay close attention to implementation, and achieve results.

? Nevertheless, due to my limited level, there is still a lot of work to be done and there is still a certain gap. I am not proficient in canteen management. I will strengthen the study of my own management and quality, plan my work plan and so on in the next work. At the same time, our canteen should further improve the construction of software and hardware according to the hygiene requirements, control the purchase of food and the loss of articles, and ensure that employees can eat cheap and safe food. I deeply feel that canteen management is a long-term, meticulous and hard work. Only by doing a good job seriously and practically can the quality and quantity be guaranteed.

? In a word, the canteen work is becoming more and more normal, and the canteen staff are constantly working hard, and gradually formed a team that is dedicated, pragmatic and willing to cooperate, and * * * silently contributes to the development of Haoan's cause.