First of all, we should know the reason for the deduction, so that we can know it through customer service, and then explain the situation to customer service.
If the expenses are not caused by yourself, you can refund the deducted expenses, and the deducted expenses will be returned to your account within 48 hours.
However, in this case, customer service will generally not take the initiative to restore you. If the customer service still doesn't solve the problem at your request, complain directly.
Software download, it is best to download from formal channels, official software, do not download messy software, so as to avoid poisoning and arbitrary deduction.