The delay in online payment may be caused by the following reasons:
(1) Due to problems such as network speed or payment interface, the payment data was not transmitted to the payment system in time.
(2) The network speed is too slow and the data transmission is overtime, so that the background information of the bank and the background information of the payment cannot be successfully docked, which leads to the success of the bank transaction and the failure of the display of the background information of the payment.
(3) When online payment is made, if some firewall software is used, sometimes the pop-up window of the bank interface will be blocked, which will result in the deduction of fees at the bank, but the payment has not been shown on our website.
Generally, online banking can be paid immediately after successful recharge. If the banking system is delayed, it will be paid within 10 minutes. If the account hasn't arrived after more than 10 minutes, please contact the customer service center at 4000-5 18-258 to provide the user name, recharge amount, recharge time, recharge method and corresponding transaction number, and we will help you replenish the recharge amount in time.