What should I do if the merchant is maliciously criticized and the US Mission does not handle it?

1, collect evidence. Malicious bad reviews include evaluation content, time, user information, etc. Merchants can collect evidence by providing chat records, videos, etc.

2. Contact Meituan's customer service, submit the collected evidence to Meituan's customer service, explain the malicious bad review, and request to handle it.

3. Complain to relevant departments. The customer service of Meituan can't solve the problem. Merchants can complain to consumer associations, industrial and commercial bureaus and other departments for help.

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