On the afternoon of May 28th, nurse Zhang Jiaojiao, a well-known netizen, complained about a Xibei Youmian village in Shenzhen through her personal Weibo, and charged her five tea fees without the consent of consumers.
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Soon, Weibo, the official of Xibei Youmian Village, responded: I'm sorry to make you feel bad. Please contact Xiaobian privately, and we will contact the store to refund the tea fee for you.
However, some netizens went on to post that they had also been accepted. And asked Weibo, the official of Xibei Youmian Village, if he could return?
The search found that it seems that Xibei Youmian Village has been collecting tea fees for a long time.
20 191/29/month, some netizens spoke about Xibei Youmian Village, saying: It's the first time to eat Xibei in Kunming, and I used to be in Beijing, so it's the first time I've seen this thing. The waiter explained to me that tea, paper towels and tableware included in the meal fee, and I thought this tea, paper towels and tableware were not.
In Dongguan, Guangdong Province, the local Xibei Youmian Village store was also questioned that 5 yuan's tea fee was unreasonable.
Or Shenzhen. @ Hunan School Flower School Grass List on August 5, 20 18 reflected that it was unreasonable to charge tea fees in Xibei Youmian Village, Shenzhen.
At the same time, it also said that when eating, this bug has been crawling around the bowl, which greatly affects the eating mood!
The complaint was also quickly answered. As for the processing result, it is unknown.
Is the tea fee reasonable? Lawyer Xu Jinzhou of Guangdong Shuangzi Law Firm said that catering operators should provide consumers with tableware that meets quality standards and sanitary conditions free of charge, and must not set minimum consumption, charge or charge in disguised form meals, disinfection tableware fees, bottle opening fees and other fees that do not meet the requirements.
If consumers are forced to pay the "tea place fee" for dining out, they should actively defend their rights through consumer associations, price departments and lawsuits.
In addition, lawyer Xu Jinzhou also said that the evidence in hand should be kept as much as possible in the process of consumption.
According to the data, Xibei Youmian Village is the main brand of Xibei Catering Group, which specializes in Chinese leisure dinner. In propaganda, it is an outstanding representative of northwest cuisine.
In recent years, the popularity of Xibei Youmian Village has been rapidly improved with the increasing demands of consumers on the quality of catering and their own services.
According to the data of Jost Sullivan, a research institution, Xibeixiao Mian Village ranked first in China Northwest Cuisine Restaurant in 20 18, with an annual income of over 5.3 billion yuan.
By the end of 20 19, Xibei Youmian Village had opened 367 stores nationwide. In the past five years, there were nearly 300 new stores in Xibei, covering 57 cities across the country.
With Xibei Restaurant, its actual controller Jia Guolong ranked sixth in China's rich list of restaurants with a value of 5.5 billion yuan.