The United States microwave oven as a high-quality household appliances, its after-sales service is equally important. Whether in the pre-sale or after-sale, the United States has always adhered to the "user first" service concept, to provide users with professional, efficient and caring service. This article will introduce the United States microwave oven after-sales service steps and specific content.
A professional service
1.1 service hotline
The United States microwave oven after-sales service hotline 400-889-9999, the user can use the hotline for consultation, complaints, maintenance and other services. Midea's customer service personnel have been professionally trained and are able to provide professional services to solve the user's problems.
1.2 Repair service
If the user encounters a problem when using the microwave oven of Midea, he can contact the maintenance personnel of Midea through the service hotline to carry out repairs. Midea's maintenance personnel are professionally trained to diagnose problems quickly and accurately and carry out repairs.
1.3 After-sales protection
The after-sales protection of Midea's microwave ovens includes three packages of services, extended warranty services and so on. Users can choose the extended warranty service when buying Midea microwave ovens to get a longer period of protection.
Two, efficient service
2.1 Fast response
Midea's customer service staff will be processed as soon as possible after the user submits a service request, and quickly respond to the user's needs.
2.2 Rapid Repair
Midea's maintenance staff will arrive at the user's home as soon as possible to carry out repairs and quickly solve the user's problems.
2.3 Rapid Feedback
The Midea Company will provide timely feedback on the handling of the user's problem, so that the user will be informed of the progress of the handling of the problem.
Three, intimate service
3.1 door-to-door service
The United States of America's maintenance staff will be door-to-door maintenance, so that users do not have to go out to be able to enjoy professional maintenance services.
3.2 National Warranty
Midea microwave ovens can enjoy nationwide warranty service, users can enjoy the same after-sales service in all parts of the country.
3.3 Regular maintenance
Midea will regularly maintain the user's microwave oven to ensure the normal use of the microwave oven, to extend the life of the microwave oven.