1, product quality problems: According to reports, consumer complaints about Feihe milk powder mainly focus on product quality problems. For example, consumers reported that the production date of the milk powder they received did not match the date they purchased it, and even some milk powder contained unknown objects, such as screws and plastic.
2. After-sales service problems: In addition to product quality problems, consumers also complained about the after-sales service of Feihe milk powder. For example, consumers reported that after the problem was discovered, Feihe's after-sales service failed to solve the problem in a timely manner, or there was shirking of responsibility in the process of solving the problem.