Quality and procurement can be supported in the following ways:

1) First of all, you must have this awareness: purchasing product quality management is one of the important links. If you want to purchase The parts that come back are of poor quality and may cause quality issues or rework on the final product.

2) Regarding what procurement should do in the quality management system, some students upstairs have quoted the definitions in the ISO9000 standard, which you can refer to directly. You can refer to these standards to formulate the company's own procurement management process, including supplier management and procurement process management.

3) The procurement department needs to be directly involved in the process of process formulation. On the one hand, it must be combined with the requirements given by the standards, and on the other hand, it must be combined with the company's own management needs and actual application scenarios to define detailed processes. This makes it easier to land.

4) After the document is formulated and released, the personnel of the purchasing department who participate in the activities specified in the process need to receive appropriate training so that they know how to execute it and continue to do so through inspection and phased optimization. Improve processes.

The importance of the procurement link in the quality system is also related to the characteristics of the enterprise. For example, some software development companies may not have high procurement management requirements because they rarely involve the purchase of product accessories, and the process can be relatively simple and lightweight. In manufacturing, the opposite is true.

The catfish effect comes from this story: Norwegians love to eat sardines, and many fishermen make a living by fishing for sardines. Since sardines are only fresh and delicious if they are alive, if the sardines caught by fishermen at sea are still alive when they arrive in port, the selling price is many times higher than that of dead fish. By chance, a fisherman mistakenly dropped a catfish into a fish tank containing sardines. When he returned to the shore and opened the cabin, he was surprised to find that many sardines that had died before were all alive and kicking. It turned out that after the catfish entered the fish cabin, it swam around and caused friction everywhere. The sardines, on the other hand, are naturally nervous when they find dissident molecules and flee in all directions, causing the entire cabin of fish to float up and down. It also causes the water surface to fluctuate continuously, so that there is sufficient oxygen, which ensures that the sardines are transported into the fishing port alive and kicking. The fisherman was inspired to put a few catfish in the sardine fish tank every time, so that the fish could be transported back to the coast alive every time. This approach of fishermen was later summarized by managers as the "catfish effect" and introduced into human resource management as a competition mechanism.