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Why is my health code red?
At present, health codes are coded according to citizens' COVID-19 risk level, and the coding rules are related to the epidemic risk displayed by big data. For example, if you have never been to a high-risk area, your nucleic acid test is normal, and it turns into a red health code for no reason, which may be related to the following situations:

1. People who don't live in high-risk areas, but whose registered permanent residence is in high-risk areas, especially those who are classified into control areas, can be assigned codes according to their registered permanent residence.

2. Your mobile phone identity person is assigned a red code, but the mobile phone identity information is not your own, and his red code becomes your red code. This misjudgment of the red code also exists.

3. The coverage of cell phone signals in adjacent areas is overlapped, resulting in some people outside red team area, but their cell phone signals are connected to the signal base station in red team area. After big data analysis and judgment, it is determined that they have been to high-risk areas and turned the health code into a red code.

4. A new case of COVID-19 has just appeared, and its secret contact and secondary secret contact will be given to red team. You may not have received the relevant information, but you can check the specific reasons for giving the red code in the health code red code interface.

What if the health code turns red for no reason?

1. If it turns red when scanning the code or inquiring about the health code, please contact the community staff in the jurisdiction as soon as possible for filing, and provide relevant materials such as recent negative nucleic acid test certificate, personal identity certificate, national travel code and personal commitment letter as required by the community staff.

2. Community workers will further evaluate and judge according to each person's situation, keep the people who are really in danger unchanged, and implement corresponding control measures; For those without risk, the community administrator will change the code and adjust it to green code.

3. If they are residents of medium and high risk areas, closed areas and closed control areas; Residents who are not included in centralized isolation, home isolation and health monitoring have not yet expired, and the code will not be changed temporarily. If it is verified that 14 days has not passed the middle-high risk area, the health code will be changed to the green code, and there is no need for nucleic acid detection; If people have really been to high-risk areas, they need to be isolated at home and have regular nucleic acid tests.

How many days should red team be quarantined?

Determine the isolation mode and time according to the flow of personnel and medical results in red team. For example:

1, red team was given to the confirmed cases during hospitalization and after discharge 14 days of centralized isolation; After the expiration of centralized isolation, all the nucleic acid test results were negative, and the code was changed to yellow, and home health monitoring was carried out 14 days; If the family health monitoring expires and the nucleic acid test result is negative, it will become a green code.

2. During the period of centralized isolation of asymptomatic infected persons, if the centralized isolation of Fu Hong code expires and the nucleic acid test results are all negative, continue to carry out home medical observation 14 days; If the home medical observation expires and the nucleic acid test result is negative, it will turn into a green code.

3, confirmed cases and asymptomatic infected persons close to the implementation of 14 days of centralized isolation period, expressed by red team; After the expiration of centralized isolation, if all the nucleic acid test results are negative, they will be changed to yellow code and be isolated at home for 7 days; If the home isolation expires and the nucleic acid test result is negative, it will turn into a green code.

4. People who have lived in cities with epidemic situation in China, such as those who have recently entered Shanghai epidemic-prone areas, are given red team, and the centralized isolation period is 14 days. During the isolation period, all the nucleic acid test results were negative, and they were converted into green codes.