I feel that in the catering industry, the most important thing is cleanliness. Only by being clean and hygienic, and then adding taste, or marketing and other methods, can you continue to operate for a long time.
However, Rosen's response was also very quick, issuing a statement immediately and promising to launch an investigation. And the most important thing is that Lawson actually stopped selling oden in this store, which means that regardless of whether it is true or false, you can no longer sell oden during the investigation.
Just from this move alone, you can see Rosen's attitude. It is also very reassuring for consumers and will not cause discomfort in their hearts, which will affect future sales.
Although we don’t have Lawson here, I still come across Lawson’s delicacies often. Although it is a convenience store, there are quite a lot of delicious food inside, and many of them are even well received by everyone.
Especially the ice-skin moon cake, which I often see recommended. And there are so many flavors, including chocolate, matcha and red bean, vanilla, taro, durian, etc., there are too many.
There are also rice balls of various flavors, such as tuna, fried chicken steak, pork chop, etc. There are so many. There are also teriyaki chicken meatballs and other skewers, all of which taste great.
Including the oden inside, it looks really tempting. There are radish, konjac shreds, lucky bags, and various seafood balls. In winter, it is so warm to have such an oden and a hot oden soup.
But no one expected that such a thing would happen. In fact, when we think about it, we understand. In fact, sometimes when I drop something on the floor at home, I feel a pity. Some of them will be picked up, washed, and then eaten.
But people are always like this. Their own behavior is acceptable, but others' behavior is intolerable. We don’t want to be too harsh, at least they washed it.
However, I still hope that this kind of operation will not happen in the future. After all, when everyone buys and eats outside, they still want to eat cleanly and hygienicly. Don't destroy your own brand because of these.
Among these places on the list, is your hometown included?