In the process of learning to write a composition, children will learn the methods of positive narration and flashback. The way to tell the truth is to tell the truth according to the sequence of events and restore it to people. The method of flashback is to tell the result of the matter first, arouse people's interest in reading, and then tell the whole story. In this way, the plot becomes tortuous and the narrative becomes more attractive. It must be said that forward narrative and flashback have their own advantages. Which way to describe it depends on what effect you want to achieve.
The same is true of the result and process. But when answering others, in order to avoid others being nervous and anxious because of listening to the complicated process, we should use flashback to tell others the results first. In this way, after others know the result, even if the process is thrilling, they will not be too worried. This greatly soothes the mood of the respondents, so that they can continue to listen to our reply calmly.
One day, Kiki's mother was cooking. Because she lives in a quadrangle, the kitchen is in the yard, and the neighbors are very close. While she was concentrating on cooking, a neighbor suddenly ran over and said to her, "Mama Kiki, while Kiki was playing outside, a car came quickly ..." Before the neighbor's words were finished, the spatula in her mother's hand fell to the ground, and her mother's legs were weak, and she almost sat on the ground, unable to say a word, her face turned white and her face was full of tears.
Neighbors were worried when they saw her mother like this, and quickly said, "Nothing, nothing, Kiki. The car drove very fast, but fortunately, the isolation belt slowed down, and Kiki was able to escape safely. Some time ago, everyone still disliked the isolation belt. It seems that it is necessary to install an isolation belt. " The neighbor didn't know what he said later, but his mother didn't hear anything. When I heard that Kiki was fine, my mother ran out to take Kiki home and held Kiki in her arms, as if she had found it back.
In this case, the neighbor's way of speaking is what we call "panting" in our daily life. He told the dangerous situation ahead, which made the listener mistakenly think that something very bad had happened. It took a long time to say that the result was fine and everything was fine, which made the listener breathe a sigh of relief, but the previous shock lingered in his heart for a long time. When you give a reply, you should first say the result. If the result is good, it can reassure the listener; If the result is not good, you can also let the listener handle it in time, so as not to delay the response time because of listening to the details.
The more important it is, the more it is necessary to make the results clear first. For example, when communicating with customers, salespeople should first talk about the benefits they have won for customers, and then talk about their hard work in the process of winning benefits for customers. If you spend a lot of time talking about your hard work, it will make customers feel that the salesman is asking for credit and leave a bad impression on customers. Customers may hang up because they are impatient and impatient to hear the results. In fact, as long as you tell your customers the good results first, make them happy and recognize you very much, are you worried that your customers will be impatient to listen to your hard work?
The more urgent the matter, the more you have to say the result first. Many times, the opportunity to solve problems is fleeting, so we must seize this good opportunity. If you miss a good opportunity to solve the problem because of redundancy, I believe the respondent will complain that you are a gossip and leave a bad impression on you.
The worse the result, the more you have to say the result first. In this way, in the next communication, the listener can understand the process with you and seek solutions to the problem. If you repeat the process first, and the listener doesn't know where the problem is and whether the result is good or bad, it will lead to the futility of the previous statement. After hearing the results, the listener will find out the key questions and make repeated questions and decisions.
If something turns out well and everyone is happy, then we can talk about the process first. When telling a story, you can set some suspense to make the story fascinating, or you can sell it first and then make people feel surprised. When you attract the other person's interest in listening to your story, you can naturally go on telling it, and reveal the good results to the other person at the last moment to share the joy with the other person. In this way, the other party will feel like listening to a fascinating story and screaming. Of course, for stories with good results, it is also possible to put the results first and then talk about the detailed process.
In short, the result is very important, and many people are particularly concerned. To this end, we should put the results first, so as to satisfy each other's desire to know the results. Especially at the critical moment, it's best not to play the suspense. If you always deliberately procrastinate and don't tell the result in time, you may even get angry with the other party because you are too impatient! Only by grasping the time and rhythm of the results can the reply be smoother and more impressive.