I don't know what a reward is, and I can't see the employees' achievements.
Don't think that only children will be happy for half a day because they get a little red flower. In fact, who doesn't like to be praised, especially those employees who perform really well in restaurants? Everyone has a sense of honor, especially employees who work hard and devote themselves to their work. They all demand so much of themselves. As the boss, why don't you express it quickly?
of course, rewards can be divided into material rewards and spiritual rewards, whether it's praise in public, giving more bonuses, or even promotion and salary increase. As long as the reward is appropriate and the employee feels that you have seen his efforts and affirmed his value, he will work harder.
It's impersonal and doesn't care about the daily life of employees
Do you know where your employees' hometown comes from? How many people in the family do? What are your employees' hobbies? Have you encountered any troubles recently? Although employees are all adults and their lives have nothing to do with the boss, caring for subordinates is a compulsory course for the boss. You know, according to statistics, more than half of employees leave their jobs because they have a bad relationship with their superiors!
Therefore, a smart boss is usually thoughtful, and he knows how to combine standardized management with human care. This kind of boss, if the employee's children get 1 points in the exam, will be happy, and the employee's family will offer some help if there is any difficulty. At the same time, enterprising young people will pay attention to training, and when they see who is unhappy, they will ask privately. He makes every employee feel that he lives in a humane restaurant, instead of working for a boss who only gives orders and cares about the net profit of turnover.
make a bunch of garbage rules and force employees? Crazy?
do restaurant enterprises need rules and regulations? I definitely need it! However, don't make rules and regulations that reveal short-sightedness and haven't been carefully scrutinized, thinking that everyone can work honestly. For example, those over-strict attendance systems, which call several times a day, will deduct money for being late for one minute and leave early for one hour, and deduct half a day's salary for taking an hour off? This makes people feel? Think about it. Is it one? Every rule may drive people crazy. Capable employees will leave if they feel that the boss is such a calculating and unreasonable person, as long as there is an appropriate opportunity (not even a better opportunity).
treat employees equally, and there is no difference between good and bad
? Everyone is equal in front of the boss? Excuse me, boss, are you a teacher, a law or a civil servant? The ability of employees is strong or weak, and the performance is high or low. Differentiate? Good reward, mediocre encouragement and poor supervision. Otherwise, what do you think those excellent employees will think? What if the value they create in half a day is more honest than those that look? Hard work? Some colleagues have a high value for a day's work, but they get the same money, and may even be considered by you? Why do you always have nothing to do? What are you waiting for if he doesn't leave?
For restaurant management, the concept is completely different from that of employees.
Have you heard about the fact that the director of operation of Diaoye beef brisket left for everyone? The reason, according to myself, is that it is inconsistent with the boss's idea. The boss is a cross-border operator, a gourmet with taste, but he ignores the' essence' of marketing. The director of operations is a catering background, and he hopes to respect the laws of the industry and walk in a down-to-earth manner. As a result, the two talked less than one channel, and the boat of friendship finally turned over.
don't discuss right and wrong, just talk about employing people. The boss must understand that in the business development of the restaurant, you should try your best to keep the employees in line with you. If not, you'd better let him recognize you through communication, otherwise, wait for his resignation letter.
tolerate it? Pig teammate? Captain Wolf was so angry that he had to leave.
A restaurant didn't return food five times this month, four times because of data errors and all the mistakes in the front office. As a result, you even fined the front office and the kitchen according to the existing regulations, so the kitchen staff must feel very dissatisfied. If these mistakes are actually caused by a waiter in the front desk, other front desk staff are also very dissatisfied except him/her.
If employees with really poor performance are not punished according to the actual situation, but treated equally and indiscriminately, then other employees will no longer work hard. In their cognition, the boss's management level is too low. Will there be a future with you? After thinking like this, the best employees will definitely want to run away.
I haven't told the staff about the bright future of the restaurant.
The catering industry is a relatively low-level industry, so you may have some young employees with low academic qualifications. However, don't think that they just don't want anything every day, and they are satisfied with earning some money to live. No, they are also eager to get ahead and have a good future. And those who are very capable are even more so. With a boss, they will consider how the restaurant develops and whether the boss can lead himself to success. Therefore, if you have any development plans, you must tell your employees so that they can agree with your beautiful blueprint.
of course, when explaining your plans and dreams to employees, you must be well-prepared and thoughtful. Excellent employees must be people with keen observation, management level, and even industry knowledge. If your description makes them feel unrealistic, they will feel insecure. Employees who are pursuing are not afraid of hardship, but they are afraid that their work is worthless. If they don't know that they have lost their way and don't feel their value, they will go elsewhere to look for it.
As long as employees work, don't let them play.
There is a boy in the front desk who likes to chat, a boy in the back kitchen who likes to play games, and a manager who likes to watch action movies? Do you think they are not doing their jobs, and are worried that they waste too much time and energy for hobbies, which may affect their work? For example, will the guy in the front desk be listless at work because he stayed up all night to watch the ball?
Don't be annoyed yet. Actually, people who have hobbies are people who love life. They will pay special attention to their hobbies, and this happiness brought by hobbies will also make them not tired of hard work. Because the place where they work every day is a restaurant, they have to face all kinds of customers, and their troubles need an exit.
research shows that if employees can pursue their hobbies at work, their brains will always be in a state of excitement, and their work efficiency will be five times that of normal efficiency. On the other hand, if there is no time to play and relax, then work is unlikely to make them happy. He has no energy to do, and it takes minutes to leave.