no. JD.COM is the largest self-operated e-commerce enterprise in China. In 213, the number of active users reached 47.4 million, and the number of completed orders reached 323.3 billion. Among them, JD.COM did not build a customer service center in Wuxi, and due to financial and geographical reasons, it did not build a customer service center in Wuxi. There are three customer service centers in JD.COM and one in China. The three customer service centers are located in Suqian, Chengdu and Yangzhou, which are linked and interconnected. Suqian is also the location of JD.COM National Customer Service Center.