Is the service attitude good?
Siyuanqiao IKEA is a great place for shopping and kid-walking on weekends.
There are abundant products, everything you need for home life, the price is cheap, and the restaurant is convenient and fast.
It's just that the service attitude is a little indifferent in some cases.
IKEA's service has indeed deteriorated a lot in the past few years. They really don't manage their employees well. For example, the employees on the first floor of the warehouse refused to help after a customer asked for assistance in moving one or two large items to the shopping cart, asking the customer to
He went to use the paid pick-up service, but he stood idle in front of the computer desk. When the customer pointed out his problem, he found various reasons to refuse to refute, and finally reluctantly went to help lift it.
Most of the old employees in the third-floor exhibition hall are impatient when customers inquire about large-ticket items. The new employees come to work without proper training and are clueless when asking questions.
IKEA has been in China for a long time and has developed local characteristics.
Although there are problems like this, I still feel that IKEA is better than other large home furnishing malls in Beijing. At least you can experience the products freely without a shopping guide behind you constantly selling; you can feel the healthy and active lifestyle, no matter what
Whether your house is big or small, no matter what your tastes are, you can find products that suit your home.
The IKEA concept began with providing affordable home furnishings to the masses, not just a few.
The concept combines functionality, quality, design and value, always with sustainability in mind.
From design, procurement, packaging, distribution to business model, the IKEA philosophy exists in every aspect of the company's daily operations.
The goal is to help more people create a better home life.