The main reasons why this mobile phone version is higher than the software version are as follows:

1 Your mobile phone is out of running memory, so it is recommended to delete some software that is not commonly used

2 Move all the movable software to the SD card

3 Manage the background software frequently. So as not to occupy a certain amount of memory in the background!

if all the above are not good, it is estimated that it is a problem of software adaptability. I suggest you try another software!

I hope it works for you!