Second, you may wish to take the lead in making concessions in case of conflict. Taking the lead in giving in doesn't mean that you should take the lead in "raising your hand and surrendering" whenever there is a conflict with your colleagues. Instead, you should take the lead in finding the positive side of the other party, for example, because your colleagues don't pay attention to what they say and have a conflict with you. At this time, you might as well take the lead in finding the right place in his words and take the initiative to find your own mistakes or places that you can't do, so as to resolve the conflict.
Third, ignore threatening words. When the conflict is fierce, speaking is often aggressive and threatening. For example, colleagues may say, "Who do you think you are?" "Why should I listen to you?" These words are undoubtedly too much, and it is easy to make you lose your balance. At this point, it is best not to fight back emotionally, otherwise the conflict will only intensify, and the best way to deal with it is to ignore it and wait for it to calm down before seeking to resolve it.
? Fourth, the most important thing is to take the first step. If you have a conflict with your colleagues, if you have the idea of resolving the conflict and making up, don't wait for your colleagues to come to you, but take the first step and take positive action. "What's the matter, are you still angry?" "It's no big deal. Let's have a good talk after work?" Such words and sincere smiles are often the easiest to impress colleagues.
Fifth, listen to each other's voices. In a conflict with a colleague, if both sides firmly believe that they are right, it will be difficult to listen to each other's opinions, so you might as well say frankly, "I want to hear your opinions and tell me what you think, ok?" When the other person is talking, don't interrupt or argue easily, let him feel your respect, so that the conflict will be much easier to resolve.