Generally, when a Chinese restaurant receives a banquet, it should first know "eight things and three things": eight things: knowing the number of tables, the number of people, the banquet standard, the starting time, the types of dishes and the order of serving, the organizer or room number, the charging method and the invitees. Three understandings: understanding customs, life taboos and special needs. Half an hour before the start of the Chinese banquet, you should make all the following preparations and wait for the guests to arrive. For example, the service flow and matters needing attention of birthday banquet are different from other banquet services.

1, master the nationality, identity, religious beliefs, customs and dietary taboos of the guests. Know the organizer, date, time, standard, number of people, place and banquet. Content, purpose and special requirements, etc. Understand whether a high-standard banquet needs meeting room, lounge, attached table and other requirements.

2. Tableware preparation: silverware, porcelain, glassware, tablecloths, oral cloths, small towels, table skirts, turntables and other necessary items should be selected according to the number of dining tables and menus, and there should be room for tableware preparation. (prepared by two tenths); Prepare the banquet menu and decorate it beautifully.

3. Banquet hall layout: Make reasonable layout according to the category and grade of the banquet, and check whether the lighting, room temperature, sound, furniture and facilities are in good condition.

4. Environmental sanitation: check passages, corridors and toilets. Check carpets, walls, columns, lighting, curtains, chair surfaces and ceilings. Check the workshop and backstage. Check artworks, flowers and bonsai.

5. Wine and drinks: prepare various drinks according to the menu requirements: wipe the bottle of drinks with a cloth. Put it neatly on the workbench or work car. Prepare flowers, drinks, cigarettes and fruits according to the banquet requirements.

6. Menu: It is convenient to introduce the service. According to the service requirements of the dishes listed in the menu, calculate the consumption of tableware, season the special dishes and prepare the service utensils.

7. After the preparation, stand at the door of the hall to meet the guests.

The first step of the Chinese banquet service process is pre-meal preparation, and the completion of the preparation work is directly related to the next banquet service. Therefore, in this link, the foreman and minister of Chinese banquet service should make relevant requirements, inspection and management.