The incident in which consumers claimed to have eaten toenails out of Wujiang squash has finally come to a head. The company's technical staff combined the video and the production process of the squash to determine that the foreign matter is the root of the squash raw material, the head of the green cabbage. Because there is no physical object, simply from the video we can see that the two do have similarities in shape and color, and both are very hard. The company conducted in-depth communication with the consumer and helped the consumer to eliminate the misunderstanding. From the results of this treatment, consumers do have the possibility to confuse the two, the green vegetable rhizome as a toenail.

The cause of the incident was that a consumer in Shanghai purchased the green cabbage in a convenience store, and when he was eating it, he felt that there was a foreign substance in his mouth, so he spit it out and decided that it was a toenail. After the exposure of the matter, Fuling squash company attaches great importance to the positive communication with consumers, sent professionals from the process and quality analysis, after analysis concluded that the foreign body is Fuling squash rhizome. Because the stem of Fuling pickles and toenails are very similar in hardness and appearance. If you don't compare the two foods together, it's really easy for people to misjudge. And the squash quality complainant has already discarded the feedback of the foreign body, can not be related to the test and verification.

Fuling Pressure Vegetable Company analyzed this foreign matter belongs to the stem of the squash from many angles, which is used to support their own judgment. Because Fuling mustard is now basically using fully automated stream processing technology, processing basically less and less human involvement, from the principle of view should not be in this area of the foreign body. The daily processing of squash need to go through 13 processes, 28 procedures to process. In order to ensure the quality of the squash, it has to be cleaned three times and washed three times, and in order to improve the taste, it is also cut and sieved by machine. The company also attaches great importance to quality, and y understands the importance of quality to the survival of an enterprise.

This incident ended quite satisfactorily, and did not cause too much damage to the company's production and sales. But this also indirectly let us on the Fuling mustard this factory production have knowledge. But also remind these companies in this network era, the importance of strict quality control.