The player's solution to the game's inability to start is for the player to first right-click on Sugar Bean Man and uninstall the game. Next, the player enters the game library and waits for the uninstallation to complete and then selects to re-download the game. Once the download is complete, restart the game and the problem will be solved. In the game Sugar Man: The Ultimate Knockout, players may sometimes encounter an error that says "Please uninstall sptcom before starting the game", and will need to restart the game to resolve the issue.