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Summary of personal situation of back office work
In addition to doing their own jobs, the back office staff should also assist the leaders in completing some necessary work and strive to be the staff assistants of the leaders. The following is a summary of my personal situation about back office work for everyone. If you like, you can share it with friends around you!

Personal summary of back office work 1

I spent 20-2000 years in a busy and fulfilling way. Generally speaking, in the past year, I have been in charge of co-management, with a wide range of work, heavy tasks and great responsibilities. Because I correctly understand the leadership's work deployment, I have performed my duties as an administrative position and a professional and technical position, exerted my leadership management and organization and coordination skills, fully mobilized employees' work initiative, and successfully completed the tasks of co-management throughout the year.

A brief review is summarized as follows:

First, do a good job in logistics management and vigorously improve service level.

Logistics management involves a wide range of miscellaneous work. Over the past year, guided by strengthening supervision and management and improving service level, we have worked hard to do a good job in logistics from various aspects.

I am mainly responsible for office supplies warehouse management and life logistics support, and I can purchase office supplies in time, so as not to waste or have too much inventory. Do a good job for each department, and deliver the office items needed by each department in time with good quality and quantity. Monthly inventory, familiar with and clear about the items in the warehouse.

When there are faults and problems in office equipment and daily life, they can be handled in time. When they cannot be handled, please ask professionals to handle them, so as not to delay the normal operation. I got the support and cooperation from my colleagues in the logistics work. Through our efforts and cooperation, we have successfully completed the logistics and warehouse management work for 20-2000 years.

Second, vehicle management and maintenance

This year, we reformed the car use system, unified dispatching management, and achieved the workflow of getting out of the car and returning to the car with records; At the same time, the relevant supervision process has also been formulated for vehicle oil consumption, which excludes the occurrence of private use of buses and other scenarios.

In terms of safe operation of vehicles, we signed a letter of duty with the driver to ensure the safety of driving and abide by traffic rules. Under the situation of ensuring the normal operation of the work, strengthening vehicle management and doing a good job in the normal maintenance and repair of vehicles have provided better services for the work of our hospital.

Third, do a good job in the health of the whole hospital, create a beautiful environment, and do a good job in security.

Carry out profound and humanized ideological training and specific work details and responsibilities training and guidance for the two health workers. Formulate the relevant health responsibility system, requiring more turns, frequent sweeps and frequent wipes every day, and handle problems in time whenever they are found. Sweep every Monday and check every week.

Do a good job of timely, classified and clean cleaning, drying and distributing medical supplies such as sheets and quilts in hospitals and employees' work clothes.

The hospital security personnel have been trained in safety defense, electricity prevention, fire prevention and waterproof, and their safety awareness has been strengthened, so that they can be reminded from time to time and checked frequently.

Fourth, assist in the office and do your best to fulfill your responsibilities.

In the office, I mainly cooperated with the director of the office to complete the daily work in the hospital, did a good job in the statistics of clerks, and well completed the health and reception work of the leading office. Cooperate to carry out colorful activities in the hospital, activate the cultural life of employees, create a healthy corporate humanistic environment, promote corporate culture, make smart and polite suggestions, and show the enterprising spirit of our hospital.

V graphic design and network promotion

Because I have learned some related knowledge and skills, when the unit is temporarily short of graphic designers and network engineers, I try my best to learn relevant professional knowledge and do this work better with my heart. I believe that through the hard work of our office members, we will certainly improve and make achievements in these areas.

Six, strengthen the marketing propaganda and management.

There are many forms of advertising this year, including radio, newspapers, television, internet and ground marketing. Ground marketing includes physical examination, magazines, calendars and billboards in the countryside.

The physical examination was mainly done in-month, and the effect was good, but due to the influence of the whole environment and other aspects, the physical examination activities were suspended in-month.

Placards are hung in the countryside, which has a wide radiation area and good effect. After understanding, some patients call for consultation after seeing the billboards in the village. Hanging in places that are easy to see and not easy to be destroyed are mostly villagers' houses and hills, and long-term maintenance and replacement work should be done. At the same time, when we are listing, we are also doing publicity work facing people. Wherever we go, we can make the surrounding villagers leave a good impression on us and make every village have billboards and publicity in our hospital.

In the new year, I have set a new goal for myself, that is, I should keep learning, enrich myself better, meet the challenges of the new year with a full mental state, and work conscientiously with a sense of responsibility, not just confined to the small circle around me, but also focus on the overall situation and future development. Learn from other colleagues, learn from each other's strengths, exchange good work experience with each other, and improve together.

In the new year, I will focus on the central work of the hospital, clarify my personal responsibilities, do a good job in essence, do a good job in coordination, be a good staff officer, do a good job in service, and cooperate closely. I hope I can successfully complete all the tasks in 20-2000 and play an enterprising role in the development of the hospital.

Summary of personal situation of back office work II

First, adapt to the characteristics of office work with a down-to-earth working attitude

The office is an important pivotal department of the company's operation. It coordinates and communicates with many work inside and outside the company, so as to give information, which determines the complicated characteristics of the office work. Every day, in addition to my job, there are often unplanned things that need to be dealt with temporarily, and they are usually urgent, so I have to rest assured that the work at hand should be solved first. Therefore, these temporary things take up a lot of working time, often at the end of a busy day, but I have not done what I originally planned to do. However, the work at hand can't be delayed. I owe money today, and there will be other work to deal with tomorrow. Therefore, I often use my break time to "make up lessons" and take some writing work home to write.

There are few people in the office, and the workload is heavy, especially there are many meetings in the company, which requires the unity and cooperation of the employees in the department. During this year, when I met all kinds of activities and meetings, I actively cooperated with my colleagues in the department to do a good job in meeting affairs, and I tried my best to do it in one place, regardless of how much I did or how little I did, just hoping to complete the activities successfully.

This year is the company's benefit and service year, and the office is a service department. I do a good job in various services to ensure the normal development of the work. When other colleagues come to consult documents or electronic documents between departments, I will handle them in time; I will answer and solve the related problems of the subordinate institutions as soon as they come to consult or ask for help. Serve everyone with a sincere heart.

Second, conscientious, do a good job

Over the past year, I have mainly completed the following work:

1, strict paperwork requirements

Official documents are read in turn and filed in time. The circulation and reading of documents are strictly in accordance with the requirements of the company's rules and regulations, ensuring the timeliness of all kinds of documents to be planned and circulated, and conveying the spirit of superior documents to grass-roots institutions in time to ensure the smooth implementation of government decrees. Be responsible for filing, keeping and consulting the documents after reading them; There are no mistakes in issuing official documents. Do a good job of issuing documents for the branch, be responsible for printing, modifying, scanning attachments, distributing and sending red messages, and sending e-mails, and at the same time assist all departments to check the manuscripts issued. The company issues a large number of documents, and sometimes there are multiple documents to be issued one day. I carefully check the manuscripts one by one to ensure the quality of the documents. Over the past year, * * * has issued-copies. At the same time, responsible for the drafting of office documents and the drafting of notices of various activities and meetings; Prepare office meeting materials and arrange meeting minutes. At the end of each month, check the implementation of the monthly plan of each department, collect the monthly summary and plan of each department, write the work review of the month, and compile the office meeting materials for the reference of the general manager's office. After the office meeting, organize the meeting minutes in time, and send them to all departments for reading in turn after being revised by the general manager.

2, the intensity of supervision work

Supervision is an effective means to ensure the smooth implementation of the company's government decrees. Since this year, as the main executive of the supervision team, after revising and improving the supervision work procedures and institutionalizing the supervision work in red, the supervision work has been intensified through oral and written forms. Pay special attention to the matters assigned and approved by the company leaders, the implementation of the spirit of the superior company by the grass-roots units, and the temporary work assigned by the leaders, and give regular feedback to the general manager's office.

Summary of personal situation of back office work 3

20-2008 is coming to an end, and one year's work will soon become history again. In the past year, under the correct leadership of department leaders and the support and help of colleagues, all employees in hotels and canteens adhered to the purpose of serving the employees and guests, focusing on improving the quality of logistics services and improving the satisfaction of employees, and completed all the tasks assigned by the company with enthusiasm and hard work attitude, which improved the hotel and canteen. In order to sum up experience, overcome shortcomings, and better complete the work tasks in 20-year, the work summary and work ideas in 20-year are now reported as follows: Work summary in 20-year:

First, strengthen basic management, improve service quality, and ensure the effective operation of all work.

1, realize the timeliness, pertinence and openness of hotel and canteen management through meetings; Arrange the work in an orderly way through the morning meeting every day, analyze the problems existing in the discussion work, timely convey the company's principles and policies, improve work efficiency and effectively strengthen communication among employees; Through the weekly team meeting, the work objectives and responsibilities are clear, so that all the work can be carried out in a planned and implemented way, and the work cohesion and cooperation among various positions can be strengthened, effectively improving the sense of ownership and mass of employees and enhancing the cohesion of the team;

2. Make weekly health plans for each post, decompose the health areas of each post, improve the quality and efficiency of health and cleaning, effectively consolidate the quality of health and cleaning through weekly cleaning, organize targeted personnel of each post to conduct mutual inspection on environmental health every week, prepare inspection reports, and promptly urge and rectify existing problems; At the same time, check the integrity rate of personal area equipment every week, contact and maintain the equipment with problems in time, make the maintenance account of facilities and equipment, and maintain the facilities and equipment regularly to ensure that the facilities and equipment in hotels and canteens are always in good condition;

3. According to the development requirements of the company, the 6S implementation plan for hotels and canteens was made at the end of September, and it was completed in the middle of 10. Through 6S activities, the working environment of hotels and canteens was effectively optimized, the quality of employees was improved, the work efficiency was improved, the image of logistics service team was shaped, and the basic management of hotels and canteens was effectively improved.

Second, enhance service awareness, solicit opinions from employees and improve satisfaction.

According to the monthly life management committee as a platform, feedback the management and operation status of hotels and canteens to the employees in time, understand the supervision of the employees, collect the opinions of the employees through the life committee, and gradually implement the valuable opinions of the employees through closed-loop management of discussion, implementation and follow-up, so as to effectively rectify the problems existing in the management of hotels and canteens; According to the monthly logistics service return visit as an opportunity, we can keep abreast of the fulfillment of logistics service commitments and the service demands of employees, constantly improve the quality of dishes in hotels and canteens, and provide a basis for making weekly menus. Moreover, we constantly innovate dishes, which not only satisfy the dining tastes of employees, but also improve the planning and procurement speed of food raw materials procurement, and constantly improve the logistics management level and service quality, and exchange our active, enthusiastic and thoughtful services for the satisfaction of employees./kloc-0

Third, improve the material procurement acceptance process, effectively control costs, and ensure food safety.

1, effectively control the market situation of food raw materials by organizing life committee members and financial personnel to make market inquiry and pricing for vegetables, meat and fresh raw materials; At the same time, in March, June and September this year, with the aim of reducing consumption as the core and broadening the procurement channels, the living committee members and financial personnel were reorganized to conduct market surveys on large quantities of food raw materials such as condiments, rice, tobacco and alcohol, and suppliers with high quality and low price were selected to sign procurement contracts with them, and rice and vegetable suppliers were added to form competition, which ensured the timeliness and quality of food raw materials procurement and effectively controlled the procurement cost of food raw materials.

2. Purchased items, regardless of size, have complete procedures and clear procedures, and the procedures of buyer's declaration, supervisor's audit and department leader's approval are implemented in procurement, and the principle of tight control and sufficiency is adopted; The food acceptance shall be strictly confirmed by the financial personnel, the chef and the buyer on the spot. The financial personnel and the buyer shall be responsible for the quantity acceptance, and the chef shall be responsible for the quality acceptance. The acceptance shall be carried out in strict accordance with the acceptance criteria of the Interim Provisions on the Management of Material Supply in Staff Canteen to ensure the quality of all kinds of food and the food safety of the employees.

Fourth, improve the hardware configuration and improve the level of logistics services.

After intense and orderly preparation in the early stage, the new canteen was moved and put into use on March 28th. According to the requirements of the company and the actual situation of the canteen, the living committee was organized to make an inquiry and purchase the kitchen utensils of the new canteen, which effectively improved the hardware facilities of the canteen. At the same time, in July and 10, the sofa in the lobby and chair leather in the conference room of the hotel were renovated and the tableware in the box was configured, which improved the overall level of the hotel from the hardware, enhanced the company's external image and improved the quality of logistics service.

Five, formulate box standard menu, improve the quality of reception.

In order to standardize the box dining reception and improve the reception quality, in September, the chef was organized to discuss, and the box standard menu was formulated, the operation procedure was stipulated, the plate loading form was clarified, and the quality standard of dishes was pointed out, which effectively improved the reception quality of hotel box dining.

Six, strengthen the management of team personnel, overcome the shortage of personnel, and complete the reception work of the company.

In 20-2000, there was a large turnover of staff in hotels and canteens. Under the condition of insufficient staff and poor post skills of new employees, the positions of team members were adjusted in time and effectively, and the tasks were allocated reasonably, which successfully completed all kinds of large-scale reception activities and logistics support services during the maintenance of kiln system handed over by the company. Large-scale reception 18 items, such as: 20-year regional year-end wrap-up meeting, reception of Thailand SC Cement Company and Kawasaki Energy Saving Company, quality system audit team, professional training of 600 loaders in Guangxi, professional training of regional electricity, regional finance, professional training of Carter engines in regional mines, internal control working group, mid-term and year-end inspection in Guangxi in 20-year, Lantern Festival, Dragon Boat Festival and Mid-Autumn Festival, as well as daily meeting reception of the company, etc. The large-scale kiln system was overhauled for 4 times, and the working meal 10709 was packed, which effectively guaranteed the food supply of the staff at the overhaul site in time; While completing the tasks assigned by the company, we will constantly improve the practical operation level of logistics service personnel, promote the management of hotels and canteens to be standardized, institutionalized and programmed, and continuously improve the service quality.

Seven, strengthen the publicity of safety awareness of team members.

Zero accidents in safety work adhere to the daily safety inspection records, discover potential safety hazards in time and put an end to unsafe factors. At the same time, through the morning meeting every day and the weekly safety meeting, the company's safety requirements are conveyed to the team members in time, and the employees are always instilled with the ideology of great responsibility in safety work, reminding them to do a good job in safety prevention, and there will be no accidents in all safety work in 20-2010.

There are shortcomings:

1, the training method is single, and the main information of training is on theoretical knowledge training, which weakens practical training, and the verification of training exams is a mere formality, which can not make full use of the weekly training platform;

2. The ideological guidance of personnel is not in place. In 20-2000, there was a large loss of staff in hotels and canteens, and the overall level of staff quality was not high, and the service quality and service awareness could not be well improved;

3. The management of hotel dining reception is not in place, the formulation of box standard recipes is lagging behind, and the quality of daily dining reception is not high.

20-year working ideas:

1, strengthen standardized management and improve the management system.

Improve the management system and assessment system of hotels and canteens, sort out the work flow of each post, standardize the work procedures and standards, implement the two-level inspection system of supervisors and squad leaders, and supervise the hygiene and food processing process in public areas every day, so as to find problems in time and improve the work quality of each post through inspection.

2, strengthen training, strengthen the quality of the staff.

Strengthen the skills training between posts, focus on cultivating generalists, so as to effectively deal with and solve the emergency situation caused by the possible temporary shortage of post personnel. At the same time, adopt the method of "please come in and go out" to increase the training effect, strengthen the skills of employees and continuously improve the service level.

3. Refine service measures to improve satisfaction.

Carry out quarterly "skills competition", learn from each other and exchange ideas, continuously improve employees' business skills and comprehensive service level, enhance skills exchange among employees, and form a good atmosphere of comparison, learning, catching up and helping; Make use of the weekly team meeting to discuss and exchange "what I have done for employees/guests, what are my gains and experiences", so that employees can learn from each other's strong points and improve together. At the same time, analyze the service cases that happened around us in a week, and examine our service from the perspective of employees/guests, so as to find out the root causes of the problems in the service, stabilize the people's hearts with high-quality service, win the people's hearts with satisfactory service, and improve the service satisfaction of hotels and canteens.

4. Strengthen the ideological guidance of personnel and improve the quality service.

Guide the team members to establish the consciousness of "it is our duty to do a good job in reception and service for employees" and "there is no trivial matter in life service", so that the staff canteen can truly become the "home of employees", so that everyone can realize the importance of doing their job well ideologically, so as to consciously devote themselves to various service work, so as to achieve the purpose of cohesion and improve quality service.

5. Consolidate the achievements of 6S implementation and strengthen basic management.

Sort out the implementation of 6S in 20-2008, find out the unreasonable phenomena in the implementation process, carry out targeted rectification, gradually establish a clean and tidy dining environment and an orderly work order, so that all post personnel can complete their tasks on time, in quantity, with high efficiency and high standards under intense work conditions, strengthen basic management, and fully reflect the high-quality corporate image.

6, strengthen the canteen cost control, formulate canteen standard menu.

For the purpose of reducing purchasing cost, saving expenditure, improving management efficiency and enhancing employee satisfaction, the standard menu of canteen is formulated, and the menu survey is conducted regularly. With employees as the guide, the quality of dishes is improved regularly, the cost of canteen is reduced and the service quality is stabilized through investigation, analysis and feedback.

The above is a summary of my personal work in 20-2000. As the saying goes, "Little by little, we make great progress". In the future work, I will continue to carry forward my advantages, correct my shortcomings, accumulate experience, unite with all the staff in hotels and canteens, forge ahead, and make the greatest contribution to the development of the company.

Summary of personal situation of back office work 4

Looking back, I have been in the company for a year without knowing it. At the end of the year, I summed up my 20-year office work. I deeply feel that the office is the hub of a unit or enterprise, which plays the role of connecting the preceding with the following, comprehensive coordination, staff assistant, supervision and inspection and service to ensure everyone's work safety. The back office is the internal service staff of the office, responsible for the daily work of office internal affairs management, document processing, report filling, document drafting, etc. It is the direct organizer and undertaker of office work, so at work, I strictly abide by my responsibilities and successfully completed the following information:

1, diligent in learning, and strive to improve their own quality.

Insist on strengthening learning as a key measure to improve their own quality. Attend the company's mass activities attentively, study the prescribed study materials and articles carefully, insist on writing the summary of back office work every week, and carefully record the work materials of each day, which greatly improves the quality of self and brings strong power support for self-development in various work.

2, fulfill their duties, excellent completion of their jobs.

Over the past year, I have earnestly performed the duties of the office staff and successfully completed various tasks. Such as the management of archives. At the same time, I also found my own shortcomings, such as slow typing speed and being too cautious. I have tried my best to overcome them and have achieved initial results. I hope leaders and comrades will review them.

In addition, while summing up the progress of office work at the end of the year, I also don't forget to make a good plan for the coming year. I insist on further strengthening my sense of responsibility. Strive for first-class performance, establish a correct outlook on life and values, enhance the sense of professionalism and responsibility, and conscientiously do a good job in the work tasks assigned by the leaders within the scope of duties. It is neither too ambitious nor too much ado about nothing, because: if you don't sweep a house, how can you sweep the world? Everything starts from scratch, as long as you remember your responsibilities, you will meet once climbing to the top of the peek, one would see and the other mountains all appear dwarfs under the sky. one day.

I hope that the leaders can affirm my work in the past year through my summary of office work, and trust me with new tasks, which I will surely complete with good quality and quantity.

Summary of personal situation of back office work 5

I have just left school, entered the society and entered the work. For me, everything is brand-new, and my adaptation to the environment and understanding of work are different every day. After two months of work, I am a little less naive and a little more mature; A little less reading at night, a little more hard work; Less innocence and happiness, more responsibility ...

Office administrative logistics is a new challenge for me. After two months of exploration, I gradually became familiar with and adapted to my job, and gradually formed my own understanding and views on office administration. As the only non-business department in the company's six departments and one room, the office plays a role in communicating up and down, coordinating left and right, contacting all parties and taking care of the inside and outside. The office is the department with the most complicated work, the closest leadership and the closest relationship with employees' interests. Therefore, its operation directly affects the overall work level and efficiency of the company. For me who just joined the work, the task at this stage is to study more, think more, do the tasks assigned by the leaders in detail, expand my knowledge and mature myself as soon as possible. Now the situation since taking office is summarized as follows:

I. Summary of work

(A) efforts to do a good job in administrative management.

1 In order to strengthen the company's management, we have formulated and issued a number of rules and regulations, such as Vehicle Management System, Driver Safety Agreement, Dining Management Regulations in Canteen, etc., and standardized the working procedures through the implementation of various systems.

2. Under the unified leadership of the Group, organizing employees to attend the premiere of "The Great Cause of the Founding of the People's Republic of China" and watch the film, so that every employee can relive the history and strengthen the education of patriotism and heroism when celebrating the 60th anniversary of the National Day, which is conducive to the construction of socialist spiritual courtesy and outlook on life.

3. Assist the company leaders in organizing the preparatory work for the commencement ceremony of the park. The commencement ceremony of the park has important benefits, which not only marks the comprehensive commencement of various projects in the park, but also symbolizes a new starting point, new opportunities and new challenges for our development.

4. Cooperate with the management committee * * * to make a documentary about the park. In the process of recording the program, we went deep into the grass-roots level with the TV station staff to understand the existing industrial structure of the park, which played a role in promoting the further understanding of the park. At the same time, I also expanded my interpersonal relationship and improved the potential of organization and coordination in all aspects through the careful cooperation with the staff of the management Committee.

(2) Do a good job in logistics support.

1, maintenance and maintenance of office equipment such as printers, copiers, fax machines, computers and networks. Since the establishment of the company for several months, all kinds of equipment have been increasing, and the maintenance difficulty has also increased. In order to avoid affecting normal work due to equipment problems, I resolutely solve small problems immediately, and contact manufacturers or dealers for maintenance with great care to ensure that employees' use is not affected in the shortest time.

2. Protection of office consumables. The company has a great demand for various consumables such as printing paper, toner, computer accessories, etc., and carefully guarantees the supply of these conventional consumables.

3. Strengthen vehicle management to ensure driving safety. According to the requirements of the Vehicle Management System of our company, we will practise economy, strictly control and unify dispatching, and conscientiously do a good job in daily work such as vehicle fuel consumption and vehicle registration, so as to ensure that our official vehicles are timely, fast and safe. The company uniformly specifies the repair and maintenance place for the vehicles, and insists on prior declaration, which ensures that our official vehicles can be repaired and maintained in time.

4. Manage property management. Try our best to bring a comfortable and safe office environment to the employees of the company, do a good job in canteen catering, and bring a clean and tidy dining environment and a variety of delicious meals to the employees.

Second, the shortcomings in the work

1, I didn't make overall arrangements at work, and I was often tired of dealing with various trivial matters at work.

2, lack of work experience, there are not many ways to deal with emergencies.

3. The literary foundation is not solid enough, and the potential of official document writing needs to be improved.

Third, the future work ideas

1, "No rules, no Fiona Fang." The special status and nature of the office require that the office must be a mass with sound system and strict management. The work that the office deals with every day is complicated, and the most effective way to get rid of these trivial things is to rely on the system. Perfecting and distributing various systems will help to improve the efficiency of office work and make all the work well-founded. The office can only supervise and count some specific affairs according to the actual situation, which can greatly save time and energy on comprehensive administrative work.

2. To do a good job in administrative work, we must first make a good plan, learn to make overall arrangements, and make a daily "plan ahead and summarize later". The things arranged by the leaders should be recorded and implemented one by one to prevent omissions.

3. Correct attitude, bearing in mind that attitude is also competitive. In my future work, I will learn to use my brains, think actively, work actively and do it ahead of time. There is no trivial matter in my work. I will explore and summarize my working methods and ideas with my heart, and I will be more comfortable in the complicated work.

4 for the tasks arranged by the leaders, we should give timely feedback.

5, do things with care, and the details will show value. Pay more attention to other people's working methods at work, learn to discover the advantages of others, and learn from each other's strengths.

6. Cultivate work enthusiasm and sense of responsibility. We should treat business as a family matter and treat it as our own, bearing in mind that work is for ourselves, not for others, and always motivate ourselves to do every job well with a full mental outlook.

7. Strengthen official document writing training, read more relevant books, write and practice diligently, and strive to make the articles written concise and easy to read and understand.

8. Communicate with leaders attentively, report problems in work and thoughts in time, and expect leaders to criticize and correct my shortcomings so that I can correct them in time and make my work more perfect.

For everyone, the first step in career is very important, which will play a great guiding role in our future social orientation and career development direction. Therefore, I cherish my job very much. I will integrate the knowledge I have learned with the specific environment of the company, take advantage of my energy and strong understanding potential to master various business skills as soon as possible, take every step on the road of self-work in a down-to-earth manner, and transform myself from a college student who has just left school to a career leader as soon as possible, so as to do my bit for the development of the company.

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