This steamed shrimp restaurant in Hangzhou is a relatively famous Internet celebrity store and has even appeared on a well-known variety show. Some netizens purchased vouchers for this steamed shrimp restaurant on a review website, but they were returned by the platform. Local media in Hangzhou also reported that a famous steamed shrimp restaurant in Hangzhou, Zhejiang Province suddenly posted a statement that it would close for one day for rectification. The platform refunded the vouchers and the physical store was closed. Many netizens speculated whether this popular steamed shrimp restaurant was in trouble. Later, another netizen revealed that a woman in Hangzhou suffered from pain all over her body after eating shrimp from this store, and was admitted to the hospital that night. The store responded to the doubts from netizens.
1. The store said it was closed because the renovation upstairs affected business.
The person in charge of the store said that they proposed to close the store for one day because the shop upstairs was being renovated and the sound of knocking on the wall was too loud. They were afraid that it would affect customers' dining, so they decided to close the store for one day. Choose a day of closure. And because some customers have previously reported problems with shrimps used in the store, they will also choose to conduct self-inspections on the day of closure. 2. The store responded that the online voucher was refunded due to an operational error.
Many netizens purchased vouchers for this steamed shrimp restaurant on the review website, but they were refunded on the same day. The person in charge of the store later made a statement that the vouchers purchased by customers were returned in batches due to adjustments in the store and problems with back-end operations. He also stated that the problem has been solved. Customers whose vouchers have been refunded can use them when consuming in the store. Get relief. 3. Some netizens fell ill after eating lobster, and the store is willing to bear all responsibilities.
After eating lobster in this steamed shrimp restaurant, Ms. Yan, a local in Hangzhou, suffered from pain all over her body and was sent to the hospital by her family. The person in charge of this store also said that if it was caused by eating the crayfish in the store, they are willing to take responsibility, and the cause of the accident is still under investigation. If it is found that there is a problem with the crayfish in the store, they will take responsibility for the crayfish. Carry out removal processing.