After a rumor that a brand of unopened toast had hair in the bag, customer service responded with a full refund after ignoring consumers for several hours! Mr. Chen for customer service attitude is very angry, between this, he directly called the brand of toast manufacturers! Mr. Chen to the manufacturer to explain the situation, the manufacturer said it is willing to pay Mr. Chen one thousand yuan, and is willing to Mr. Chen responsible in the end, and Mr. Chen has been out of the problem of the toast mailed back to the manufacturer, the manufacturer said that the upcoming third-party identification! This kind of thing, the attitude of customer service is undoubtedly very important, customer service is careless, let Mr. Chen angry, and then the matter will be exposed!

I personally feel that we encounter this kind of thing can be the same as Mr. Chen to maintain their legitimate rights and interests according to the law, determined to defend their rights in the end! Food safety is greater than the day, food safety is a very important issue for all people, whether it is customer service or manufacturers should be treated seriously! Problems, should recognize the problem, and find ways to find the problem, this is what manufacturers and customer service should do! Consumers support the brand, is the brand of God, the only good service? God? , in order to make the brand go longer, in order to make the brand's reputation is getting better and better! Those who develop the development of the brand disappeared, most of them are because of food safety and quality problems, I hope a host of food companies to learn from the warning!

Netizens

After the incident was reported online, netizens have expressed support for Mr. Chen's rights, and hope that similar things can be more exposure, which will help to urge food processing enterprises to strictly control the quality of products! Not only that, netizens believe that the relevant departments should strengthen the supervision of food enterprises, the only up and down the strange effect, in order to let the food safety in the hearts of the people!

Hope

Hope that we all have the right to protect the rights of the law, the only food safety, food quality problems zero tolerance, our food business can be benign development!

There are rumors of hairs in unopened toast bags, have you encountered this in your daily life?