Customer service telephone number: 12306
Telephone booking train ticket process:
1, please make sure that the phone signal and the call environment are good before making a call.
2. Find out the number and time of trains you need to buy, and it is best to reserve two sets of ticket purchase schemes for yourself so that you can buy round-trip tickets under special circumstances.
3. In addition to being familiar with the telephone number, it is also necessary to know the telephone number of the local railway bureau, so as to prevent the call from being blocked, and you can also buy tickets smoothly by calling the telephone number of the local railway bureau.
4. After the telephone booking is successful, be sure to write down the 9-digit order number and the deadline for ticket collection, so as to avoid the failure of the order and the inability to collect tickets. When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
5. Remember to pick up the ticket within 24 hours after booking successfully. Telephone booking is only valid for 24 hours. After this time period, the ticket will automatically become invalid.
6. There are automatic ticket machines in the ticket office of the station, and you can pick up the tickets by yourself with the second-generation ID card.
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Frequently asked questions about telephone booking:
1, telephone booking, what tickets can I buy?
Through telephone booking, you can buy direct tickets, except for student tickets, disabled soldiers tickets and other tickets that require discount vouchers.
2. When can I book tickets by telephone?
Telephone booking for tickets within 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6:00 to 23:00 every day.
3. What identification documents can I use when booking tickets by telephone?
Please enter a valid ID number when booking tickets by telephone. At present, four kinds of certificates are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the Mainland, mainland travel permit for taiwan residents and valid passport that can be used according to regulations.
4. When do I pay for the ticket when booking by telephone?
After the telephone booking is successful, please pay the fare when you pick up the ticket.
5. When do you pick up the tickets after booking by telephone?
After the telephone booking is successful, please pick up the tickets within the following time: if you booked before 0/2 o'clock on the same day, the order will be kept until 0/2 o'clock on the next day; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
6. Is there an extra charge for telephone booking?
When making a reservation call, the railway department does not charge any additional fees except for the telephone charges charged by the telecom operators.
There is no service charge when exchanging tickets at the ticket window and automatic vending machine at the station.
7. Can the tickets booked by telephone be inquired and paid on 12306.cn website?
At present, the telephone booking system and the Internet ticketing system are independent systems, and the website 12306.cn does not provide telephone booking information inquiry, payment and other services for the time being.
Baidu encyclopedia-railway ticket reservation
China Railway 12306 official website-Telephone booking.
12306 can I book tickets by phone? 12306 can't book tickets by phone. 12306 only provides inquiry services such as ticket pre-sale period inquiry, Internet booking consultation, remaining ticket inquiry, train time inquiry and fare inquiry.
"Railway 12306" is the official mobile phone ticketing application software launched by China Railway Customer Service Center. It shares information such as users, orders and ticket amount with the official train ticketing website * *, and uses unified ticketing business rules. The software has the functions of ticket reservation, online payment, change of ticket, refund, order inquiry, common contact management, personal data modification and password modification. It was officially put into trial operation on February 8, 20 13/KLOC-0.
The new media service platform "Railway 12306" is the authoritative channel for China Railway Corporation to publish railway information on the mobile Internet, and it is a new entrance to serve the public. Various new media channels can not only complement each other in functions such as news release and public service, but also have their own emphasis on communication mode, service content and audience groups. The public can use their most accustomed, familiar and convenient new media methods to obtain the required information services.
12306 How to book tickets manually 12306 The method of transferring customer service calls to manual services is as follows:
First, enter 12306 to search, and you can see that the telephone number for booking tickets is 95 105 105, and the customer service telephone number is 12306.
If you want to get the departure area code that needs to be dialed for booking in other places, click on the area code query and you can see the area code.
Then call 12306 with your mobile phone.
Enter 1 first according to the prompt voice. Then enter 0 according to the prompt to connect the manual service.
After the operation is completed, you can end the call.
Summary: 1, dial12306; 2. Enter1as prompted; 3. Enter 0 according to the prompt to transfer the manual service.
12306 Telephone Booking (1) Telephone Booking: The national railway telephone booking number is area code +95 105 105.
(2) Booking scope: Full-price tickets, children's tickets, student tickets and disabled soldiers tickets can be booked by telephone booking, and no change or refund is required.
(3) service time: telephone booking for tickets within 4 ~ 30 days (including the day of ticket purchase) before driving; The service time is from 6:00 to 23:00 every day.
12306 What's the manual customer service telephone number of Zhixing train ticket? 12306 intelligent train ticket manual customer service telephone number, booking telephone number: 95 105 105 (additional departure area code is required for foreign booking), customer service telephone number: 12306, the above are the customer service telephone numbers in some areas:
1, Harbin Railway Customer Service Center
045 1- 12306
2. Shenyang Railway Customer Service Center
024- 12306
3. Beijing Railway Customer Service Center
0 10- 12306
4. Taiyuan Railway Customer Service Center
035 1- 12306
5. Hohhot Railway Customer Service Center
047 1- 12306
6. Zhengzhou Railway Customer Service Center
037 1- 12306
7. Wuhan Railway Customer Service Center
027- 12306
8. Xi 'an Railway Customer Service Center
029- 12306
9. Jinan Railway Customer Service Center
053 1- 12306
10, Shanghai Railway Customer Service Center
02 1- 12306
1 1, Nanchang Railway Customer Service Center
079 1- 12306
12, Guangzhou Railway Customer Service Center
020- 12306
13, Nanning Railway Customer Service Center
077 1- 12306
14, Chengdu Railway Customer Service Center
028- 12306
15, Kunming Railway Customer Service Center
087 1- 12306
16, Lanzhou Railway Customer Service Center
093 1- 12306
17, Urumqi Railway Customer Service Center
099 1- 12306
18, Xining Railway Customer Service Center
097 1- 12306
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You can also contact customer service through the high-speed rail customer service center on the 12306 page. The specific operation is as follows:
1, open the high-speed rail housekeeper in the mobile phone 12306, and click the Personal Center in the lower right corner of the homepage. After entering the personal center interface, you can see the high-speed rail customer service center and the air ticket customer service center. Here 12306 telephone booking, we click on the high-speed rail customer service center.
2. After entering the customer service interface, you can see the contact customer service in the lower right corner of the interface. Click this option. Next, you will enter the interface of contacting customer service, where you can click a question at will.
3. There is an option to leave a message at the bottom of the related questions interface, as shown in the figure. Click this option. In the next interface 12306 telephone booking, we can enter our problems and contact information and click Submit.
Baidu Encyclopedia-12306 Booking Manual Customer Service Phone
How to call 12306 to buy a train ticket 12306 is a telephone for railway customer service consultation. Generally, railway booking service is also provided. Just call directly.
You can also dial the 95 105 105 telephone booking service number, and press ① to enter the booking process according to the prompt.
It should be noted that the pre-sale period of ordinary booking and student tickets is 4- 10 days, and that of high-speed rail, emu and through train is 5- 10 days. Pay attention to the time for telephone booking.
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Matters needing attention in telephone booking
1, telephone booking can only book tickets from stations within the railway administration where the booking place is located, and tickets from stations outside the bureau cannot be booked.
5 yuan ticket sales service fee will be charged for each ticket when it is exchanged at the railway sales point window and automatic ticket vending machine (including local and remote places).
2. Before booking a ticket, check the area code of the arrival station, the number of trains, the alternative number of trains, the arrival station, the seat, and the pen and paper; It is necessary to pay attention to the regulations on the number of seats and bedrooms that are restricted for each purchase.
3. When booking tickets by telephone, only four kinds of certificates are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the Mainland, mainland travel permit for taiwan residents and valid passport that can be used according to regulations.
4. After the telephone booking is successful, you should write down the 9-digit order number and the deadline for ticket collection, so as to avoid the failure of the order and the inability to collect tickets.
When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
5. It is recommended to conduct several simulation operations before booking tickets, so as to be familiar with the process of booking system, so as to book tickets smoothly and accurately when booking tickets formally.
6, telephone booking for tickets within 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6:00 to 23:00 every day.
If the reservation is made before 0/2 o'clock on the day of telephone booking, the order will be kept until 0/2 o'clock on the next day; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
Baidu Encyclopedia-China Railway Service Center (12306)