1, can melt naturally, unplug the power cord of the refrigerator, then open the door of the refrigerator and take out the food inside to melt naturally. 2. Check the temperature of the refrigerator first. Generally, the temperature is adjusted between 3 and 4 degrees. 3. Make sure that the refrigerator door is not closed when troubleshooting. 4. Don't get too close to the evaporator pipe and the inner container.

/The reason for this situation is:

1 There is too much frost on the evaporator. When it melts, the water overflows the drip tray, flows into the refrigerator and freezes.

2. The water tray in the refrigerator is not aligned with the water funnel, causing the water to freeze in the refrigerator.

3. The drain pipe is frozen, so that the defrosting water cannot flow out, and the accumulated flow freezes in the refrigerator.

4. Cold drink water or other beverage containers are turned upside down in the refrigerator, or the lid of the beverage bottle is not tightened, and it is placed across the food shelf, causing the beverage to flow out and freeze.

5. At ordinary times, the refrigerator door is not closed properly, or the sealing strip is damaged, which makes the hot air from outside come in and condense.

6. There are too many warm foods in the refrigerator, such as hot drinks, hot tofu, etc., which make a lot of fog and water droplets instantly form in the refrigerator, and condense into water as the temperature drops.

7. The food stored in the refrigerator has a large water content. As the temperature drops, the water vapor in the food evaporates, condenses into water when it is cold, and flows in the refrigerator.